Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.


Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.

Southwest Airlines is partnering with Volantio to leverage the company’s Re-Commerce Platform to enhance flexibility and choice for travellers, further strengthening the airline’s customer-centric innovation.

Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.

In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.

Spirit Airlines is partnering with TravelX to integrate the RmX platform. This collaboration will enhance seat allocation, personalised offers, and post-booking monetisation, boosting revenue and flexibility for Spirit Airlines.

Taiwan’s Kaohsiung International Airport is partnering with SITA to deploy next-gen passenger processing systems that make check-in faster, boarding more efficient, and airport operations more resilient.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
All Nippon Airways (ANA) has announced the implementation of ‘neoAI Chat’ – a generative AI platform developed by neoAI Corporation. It is being deployed across ANA Group to enhance operational efficiency and CX.

As Alaska Airlines and Hawaiian Airlines continue their path toward a unified operation, the two carriers have announced a streamlined and aligned onboard experience set to take effect for travel from April 2026.

flyadeal, Saudi Arabia’s fast-growing LCC, has taken another step to widen its distribution strategy by going live on the Amadeus booking platform, giving travel agents access to the airline’s growing network of flights.

A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Global 2025 conferences, including exclusive keynotes, presentations and panel sessions.

flyadeal, Saudi Arabia’s fast-growing LCC, has taken another step to widen its distribution strategy by going live on the Amadeus booking platform, giving travel agents access to the airline’s growing network of flights.

A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Global 2025 conferences, including exclusive keynotes, presentations and panel sessions.

The winners of the FTE APAC Airline and Airport Operators Pioneer Awards will be announced at a special presentation ceremony during APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025.

Emirates and flydubai have signed MoUs with Dubai Finance to advance digital payment initiatives and promote the ‘Dubai Cashless Strategy’ among international tourists for “seamless visitor experiences”.

Meet the 12 executives on the FTE Airport Digital Transformation Power List Asia-Pacific 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

San Diego International Airport’s brand-new Terminal 1 features a streamlined curb-to-gate experience powered by a full suite of SITA technologies, including biometric face pods, dynamic signage and more.

Meet the 12 executives on the FTE Airline Digital Transformation Power List Asia-Pacific 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

Ethiopian Airlines and SITA have signed a new Memorandum of Understanding to co-develop innovative solutions that strengthen the airline’s operations and enhance the passenger experience.
Get Future Travel Experience news & updates sent to your inbox