REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Manish Raniga, CEO of Airline Investments, 777 Partners, shares startup low-cost airline Bonza’s digitally-native and customer-centric strategy, and the innovative tech it will utilise to help transform the passenger experience.
Lufthansa has launched its new app, which has been redeveloped and optimised together with customers. Described as a “digital travel companion”, the app is designed to support travellers at all stages of their journey.
SkyTeam has upgraded its SkyPriority Panel Audit App. Travellers can now complete quick surveys rating their experience of 750 airport lounges, as well as touchpoints at more than 970 airports.
Porter Airlines has unveiled details of its updated premium inflight service offering, with a distinct digital passenger experience and a new level of food and beverage service.
FTE explores a selection of the top trends and technologies for 2023 and beyond, including automation, robotics, the metaverse, Urban Air Mobility, digital identity and more.
iGA Istanbul Airport has started testing the Star Alliance Biometrics access system in collaboration with Turkish Airlines as part of efforts to deliver a contactless travel experience.
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Heathrow Airport and Mace have employed ‘Dave’, a robotic dog, to improve efficiency and safety on major construction projects.
Emirates is offering international travellers the opportunity to speed up their experience at Dubai International Airport by consenting to the use of biometric data. This will allow a touchless experience at multiple points in Terminal 3.
Geneva Airport is responding to increasing demand for digital travel solutions with the implementation of self-service touchpoints at check-in, bag drop, and security, as well as a new Airport Operations System.
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Geneva Airport is responding to increasing demand for digital travel solutions with the implementation of self-service touchpoints at check-in, bag drop, and security, as well as a new Airport Operations System.
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
Jan Michael Wicki, Head Program Development and Coordination, Noida International Airport, discusses setting a new benchmark as a digital airport and providing a seamless and contactless flow through the airport.
An innovative automated visual communications system has been launched to engage and assist passengers in Orlando International Airport’s new Terminal C.
Jeffrey Goh, CEO, Star Alliance, discusses elevating customer experience, expansion of Star Alliance Biometrics, and the new “centre of excellence” in Singapore.
Here we highlight some of the most innovative solutions that will be on display at FTE APEX Asia Expo, taking place in Singapore on 9-10 November 2022.
Meet the 9 nominees for the FTE Airport Transformation Power List Asia-Pacific 2022, who have been recognised for their outstanding innovation efforts.
Meet the 10 nominees for the FTE Airline Transformation Power List Asia-Pacific 2022, who have been recognised for their outstanding innovation efforts.
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