FTE highlights the trends and technologies that will play the most important role in driving the air transport industry recovery in 2021.


FTE highlights the trends and technologies that will play the most important role in driving the air transport industry recovery in 2021.

The key recommendations from the FTE APEX Business Model Transformation Think Tank were unveiled during this week’s Virtual Expo.

Karen Chan, CEO, AirAsia.com, shares how AirAsia is transforming from a budget carrier to a digital lifestyle company, tapping into new business verticals.

Esamatti Vuolle, Head of Digital Channels, Finnair, shares more about the carrier’s digital developments introduced to enhance the customer experience.

Winnipeg Airports Authority’s Scott Marohn discusses immediate and long-term strategies for regaining passenger confidence and driving innovation.

The report, jointly developed and released by FTE, Fast Future and APEX, also highlights safety, trust building and innovation as key areas of industry focus.
Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new factory, named DIVA, is designed to help Changi Airport Group develop, experiment and launch new digital products and services.
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