Lufthansa has launched its new app, which has been redeveloped and optimised together with customers. The app features an improved, clear design and makes traveling even easier and more convenient.
Described as a “digital travel companion”, the new Lufthansa app is designed to proactively support passengers from booking to arrival at their destination by providing relevant updates and matching offers through push notifications and real-time information at the right time of travel.
The new intuitive check-in offers all passengers an improved travel experience, while a new ‘digital wallet’ ensures seamless payment. This will allow multiple payment methods to be stored in the Travel ID account from the end of March.
To offer passengers additional support during operational peaks, further self-service functions are planned for the app.
With the launch of the new Lufthansa app, Austrian Airlines, Brussels Airlines, Lufthansa and SWISS are using a joint app solution for the first time. It is now available in the Apple App Store for iOS from version 14 and in the Google Play Store for Android from version 5.