In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.


In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.

In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airline’s global ambitions and passenger experience.

A key session at FTE Global 2025 focused on ‘Smarter Signage Starts Here: Strategy, Content & Systems that Deliver’. Watch the full video, featuring DFW Airport, Synect, Burns Engineering Group, and Faith Group.

In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Tom Kikuchi, Head of Innovation, shares All Nippon Airways’ vision for autonomous vehicles connected harmoniously with people, and much more.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this video interview, Synect CEO Yahav Ran and Head of Strategic Engagement Montee Fiely share how smarter signage and content-first strategies can transform the passenger journey, deliver measurable ROI, and more.

In this video interview, Daan Boot, Strategy & Innovation Advisor, discusses how Royal Schiphol Group is leveraging technology, cross-industry collaboration and more to drive autonomous Smart Ramp innovation.

Meet the 12 executives on the FTE Airline Digital Transformation Power List Asia-Pacific 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

At FTE Global 2025, Meta announced the next chapter in its partnership with Lufthansa Group, bringing virtual experiences to even more passengers and making the future of travel entertainment even more accessible.

FTE Global, renowned as the “CES of Aviation”, took place in Long Beach, California, on 9 to 11 September 2025 where it was, once again, co-located with APEX/IFSA Global EXPO. Take a look at our round-up of the key highlights.

Winners of the FTE Americas Innovate Awards – the industry’s definitive innovation competition for the region – were announced at FTE Global – the “CES of Aviation” – in Long Beach, California, on 11 September 2025.

Future Travel Experience (FTE) has announced that its flagship event, FTE Global, will relocate to Dallas-Fort Worth, Texas, on 8-10 September 2026 for a landmark edition marking the event’s 20th anniversary.

International Airlines Group, Airport Authority Hong Kong, All Nippon Airways, Schiphol, United, and Dallas Fort Worth International Airport were recognised in the FTE Global 2025 Awards ceremony.

Discover how DataArt’s Agentic AI and AILA are redefining data sharing in aviation – breaking down silos, enhancing efficiency, and enabling smarter, autonomous operations across airlines and airports.

Corporate Partners of the FTE Hub will have a unique, immersive experience in Las Vegas ahead of FTE Global (Long Beach, California, 9 to 11 September) with exclusive tours of both The Boring Company and AREA15.

Ariadne, the global leader in people counting and passenger flow analytics, has been awarded the contract to implement its advanced passenger journey intelligence system at Oakland International Airport.

San Diego International Airport (SAN) has partnered with Ariadne to harness its real-time people flow insights. SAN has unified its data and unlocked new levels of efficiency, passenger satisfaction, and commercial growth.
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