REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Upstream Works’ CEO shares a first-hand look at how United Airlines’ Agent on Demand combines intelligent technology with genuine human service to deliver smoother, more personal passenger experiences.
In this video interview, Claus Grunow, Vice President of Corporate Strategy and Digitalization, Fraport, discusses the AeroAS Autonomous Airport Operations Program, involving over 120 global airports.
The APEX FTE Dublin 2025 Startup Pitch Session will provide a platform for high-potential startups to showcase products and services developed to enhance CX, operational efficiency and commercial performance.
BagID is transforming the travel experience by making checked luggage smarter, more seamless, and stress-free. CEO Ina Eldøy explains how innovative partnerships and technology are shaping the future of baggage.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Vodafone Procure & Connect, a Gold Sponsor at APEX FTE Dublin 2025, is set to showcase its seamless global connectivity solutions, driving innovation and enhancing CX through smart procurement and connectivity.
In this interview, Renata Buranello, Marketing Manager, and Clarissa Jenkins, Product Marketing, share how Branchspace – digital reinvented helps airlines modernise their digital retailing with personalised experiences.
Flight delays aren’t always about crowded runways. At Heathrow, British Airways is using Emu Analytics’ real-time digital twin tech to streamline aircraft towing – a hidden but vital piece of the on-time puzzle.
TWAI is a Gold Sponsor of APEX FTE EMEA / Ancillary & Retailing 2025. In this interview, Jim Hetzel, Vice President, Product Innovation and Strategy, TWAI, discusses changing the game in travel distribution, and more.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Avocado55 is exhibiting at the co-located APEX FTE EMEA and Ancillary & Retailing events. Xavier Orr, Aviation Practice Lead, discusses how AirCS by Avocado55 manages delay and cancellation claims on a global scale, plus much more.
Find out more about the innovative solutions that will be on display at FTE Dublin on 10-12 June 2025 from the industry’s most established global industry providers and our largest-ever showcase of startups.
The inaugural FTE World Innovation Summit – hosted by Pittsburgh International Airport – took place on 13-15 May 2025. Take a look at our visual round-up of the main highlights from this truly unique event.
In this video interview, Sean Doyle, Chairman & CEO, British Airways, discusses how AI, forecasting, optimisation and machine learning have transformed the airline’s operational performance and customer experience.
Alaska Airlines Director of Innovation Bernadette Berger unveiled a transformative new vision for airport gate experiences in a compelling keynote at the FTE World Innovation Summit on 15 May 2025.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
SSP America is Official Kick-off Hospitality Partner of the FTE World Innovation Summit. In this interview, Pat Murray, CEO, SSP America, shares plans for the F&B concessions at PIT’s new terminal, and more.
The FTE World Innovation Summit – hosted by PIT on 13-15 May 2025 – will offer attendees a unique opportunity to go behind the scenes at some of the most pioneering companies headquartered in Pittsburgh.
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