REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Alaska Airlines Director of Innovation Bernadette Berger unveiled a transformative new vision for airport gate experiences in a compelling keynote at the FTE World Innovation Summit on 15 May 2025.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
SSP America is Official Kick-off Hospitality Partner of the FTE World Innovation Summit. In this interview, Pat Murray, CEO, SSP America, shares plans for the F&B concessions at PIT’s new terminal, and more.
The FTE World Innovation Summit – hosted by PIT on 13-15 May 2025 – will offer attendees a unique opportunity to go behind the scenes at some of the most pioneering companies headquartered in Pittsburgh.
Read our FTE World Innovation Summit preview highlighting a broad range of pioneering event sponsors, guided tours of the landmark new PIT terminal, innovation tours across Pittsburgh, innovation pitch sessions, and more.
In this interview, Michele McGough, CEO, discusses solutions4networks’ role as network infrastructure and network security solutions provider for Pittsburgh Airport’s Terminal Modernization Program, and more.
Schiphol and KLM – both Corporate Partners of the FTE Digital, Innovation & Startup Hub – are partnering in the pioneering FTE Smart Ramp program, accelerating automation and collaborative innovation.
In this deep-dive article, PIT, Connect Airlines, YEG and Carnegie Mellon University share their insights into scaling the use of SAF, electric, low carbon energy, hydrogen and more across air transport.
In part 2 of our comprehensive focus, daa (operator of Dublin and Cork airports), Lufthansa Group, Heathrow, PLAY Airlines, and Fraport share their insights into the top ancillary & retailing trends in 2025.
In these interviews, LG Business Solutions and TSI Touch share how their digital signage, information display solutions, and touchscreen technologies enhance passenger experience and operational efficiency.
In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.
Here, we provide an update on FTE’s three Communities, as well as the pioneering FTE Accelerating Collaboration & Engagement (ACE) platform, including Proof of Concepts and exclusive members-only activities.
In an exclusive interview, Kristin Olsen, Director of Product Management, Travel Experience Guest Digital Technology, shares Alaska Airlines’ vision for the airport lobby of the future, with a seamless CX powered by touchless tech.
Meet the 12 nominees for the FTE Airport Digital Transformation Power List EMEA 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
FTE and APEX are delighted to announce that Singapore Airlines will return as a Headline Partner for APEX FTE Asia Expo 2025 (11-12 November), marking a significant milestone as the event celebrates its 15th anniversary.
Meet the 12 nominees for the FTE Airline Digital Transformation Power List EMEA 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Get Future Travel Experience news & updates sent to your inbox
