REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest conference and exhibition news relating to the three annual Future Travel Experience events – FTE Global, FTE EMEA, FTE Ancillary & Retailing and FTE APEX Asia Expo.
In this interview, Aldric Chau, Regional General Manager, Southeast Asia & Oceania, Cathay Pacific, shares his insights on enhancing CX, optimising operations and empowering employees through responsible innovation.
Southwest Airlines, Worlds, Dallas Fort Worth International Airport, and more explore how Physical AI could transform airline and airport operations, enhance CX and redefine the relationship between people, data and technology.
In this video interview, Christina Cassotis, CEO, Pittsburgh International Airport, reflects on the first year of operations of PIT’s new terminal, sharing insights into technology, passenger experience, operational efficiency, and much more.
The winners of the FTE APAC Airline and Airport Operators Pioneer Awards will be announced at a special presentation ceremony during APEX FTE EXPO, taking place in Singapore on 18 to 19 November 2026.
Leaders from Tampa International Airport, U.S. Travel Association, AAMVA and EY share insights on the progress, challenges and opportunities shaping the future of digital identity and seamless travel.
What can a rose, two glasses of Pinot Noir and AI teach travel leaders about hospitality? Virgin Voyages’ Nicole Huang offered a powerful answer at FTE Global 2026: technology should make travel more human, not less.
International Airlines Group, Dallas Fort Worth International Airport, All Nippon Airways, Munich Airport, Turkish Airlines and Japan Airport Terminal Co., Ltd. were recognised in the FTE Global 2026 Pioneer Awards ceremony.
The FTE Global 2026 agenda features meetings of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group. Attendees will participate in exclusive tours, dynamic sessions, and more.
Coforge explores how artificial intelligence (AI) is reshaping the traveller experience, why travel is moving towards an agentic future, and how airlines and airports can turn AI ambition into measurable outcomes.
Nicole Huang, SVP Fleet Experience, Virgin Voyages, shares her perspectives on using AI to remove friction, creating more meaningful human connections, and what aviation can learn from the hospitality industry.
Find out more about the finalists pitching in the FTE Global Moonshot Competition, which will be at the epicentre of the 20th anniversary edition of FTE Global in Dallas, Texas, on 8 to 10 September 2026.
CVG, MUC, Publicis Sapient, ADR, MWAA and Cognizant share how they are putting agentic AI into practice, from predictive ground transportation and autonomous systems to intelligent passenger assistance and enterprise-wide orchestration.
Renowned as the “CES of Aviation”, the exhibition at FTE Global 2026 will be packed with the most innovative solutions, products and services to enhance end-to-end customer experiences and business performance.
oneworld’s Chris Gilliland, Director of Airport Experience, and Jaron Millner, Senior Director, Digital and Innovation, discuss breaking down technology silos, strengthening collaboration between airports and airlines, and more.
The winners of the FTE Global Airline and Airport Operators Pioneer Awards 2026 will be announced at a special presentation ceremony during FTE Global, taking place in Dallas, Texas, on 8 to 10 September.
David Sconzo, Senior Customer Experience Manager/Assistant FIFA Lead, Hartsfield-Jackson Atlanta International Airport, shares his perspectives on creating airports that become destinations in their own right.
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