REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest conference and exhibition news relating to the three annual Future Travel Experience events – FTE Global, FTE EMEA, FTE Ancillary & Retailing and FTE APEX Asia Expo.
An immersive three-day programme of live technology demonstrations, collaborative workshops and innovation tours designed to accelerate real-world progress across aviation.
Ahead of FTE Global 2026, Southwest Airlines, nlmtd, Airbus and Synaptic Aviation explore the technologies, lessons learned and collaborative approaches that are shaping the next generation of aircraft turnaround operations.
Digital innovation is transforming CX, but human-centred design remains essential. In this interview, Martha Edge, Innovation & Experience Director, CLT Airport, shares her vision for more inclusive airport journeys.
AI, robotics and automation are reshaping the baggage journey. In this interview, Allen Yuarata, Director, Terminal | Baggage & Groundside Services, Vancouver Airport Authority, shares his vision for scaling baggage innovation.
Nico Castagna, Head Digital & Experience, shares how Zurich Airport is using digital technology to orchestrate an entire ecosystem that reduces friction, creates new commercial opportunities and prepares the airport for an AI-driven future.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, Vera Jakobsen, Vice President Digital, Munich Airport, shares insights into autonomous operations, AI enablement, airport operations orchestration, and much more.
Virgin Atlantic Chief Customer Officer (CMXO) & Executive Vice President Juha Jaervinen sets out a forward-looking vision for how artificial intelligence (AI) will reshape airline retailing and the end-to-end passenger experience.
The co-located APEX FTE EMEA and Ancillary & Retailing events took place in Dublin on 9 to 11 June 2026, with the theme of ‘Transformative Approaches & Business Models’. Take a look at our visual round-up of the key highlights.
The co-located APEX FTE EMEA and Ancillary & Retailing 2026 events concluded with the FTE Innovate Awards ceremony – the industry’s definitive innovation platform. The FTE EMEA Startup Innovation Award was also presented.
Future Travel Experience has announced the winners of the FTE World Airline Ancillary and World Airport Retailing Awards 2026, as well as the airline and airport leaders from this year’s FTE Digital Transformation Power List EMEA.
Smarter Airports – a Gold Sponsor and Exhibitor at APEX FTE EMEA and Ancillary & Retailing – is helping aviation stakeholders move beyond fragmented operations, using orchestration technology to connect data, decisions and execution.
MSM.digital – a Gold Sponsor at APEX FTE EMEA and Ancillary & Retailing – is helping airlines explore the commercial potential of XR, spatial computing and Smart Glasses, creating scalable immersive experiences.
HTS (Hopper Technology Solutions) – a Gold Sponsor at APEX FTE EMEA and Ancillary & Retailing – is helping airlines turn flexibility into a competitive advantage, using travel fintech products that reduce disruption.
How FACEPHI – a Gold Sponsor and Exhibitor at APEX FTE EMEA and Ancillary & Retailing – is helping airlines unlock new efficiencies and revenue opportunities through digital identity, combining biometrics, decentralised credentials and more.
How Airport Dimensions – a Gold Sponsor at APEX FTE EMEA and Ancillary & Retailing 2026 – is helping airports create more connected, personalised and commercially sustainable passenger journeys.
At APEX FTE EMEA and Ancillary & Retailing 2026, AEROMOND will showcase its vision for a seamless, cross-operator onboard experience, helping airlines unlock ancillary revenue, streamline service delivery and enhance passenger engagement.
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