On the Ground: Pre-travel

Hilton Worldwide’s Josh Weiss outlines the company’s smartphone strategy and explains how Hilton can work with airlines to improve the end-to-end travel experience.

The new ‘Home to Gate’ service includes a limousine transfer to the airport, a personal concierge check-in service and fast track through security.

Ryanair’s new Business Plus includes more flexibility on ticket changes, a 20kg checked bag allowance, priority boarding and fast track through security.

IATA has welcomed the decision of the US Department of Transportation to approve Resolution 787, the foundation document for the New Distribution Capability.

Airports Company South Africa (ACSA) has launched a new app for all nine of its airports, which can be synchronised with rail and bus timetables to simplify the travel experience.

IATA has announced that Aer Lingus, Aeroflot and Qatar Airways will pilot the New Distribution Capability (NDC), which aims to transform the distribution and booking process.