Munich Airport’s Sarah Wittlieb reveals how the airport is embracing online and offline innovation to improve the travel experience.
Munich Airport’s Sarah Wittlieb reveals how the airport is embracing online and offline innovation to improve the travel experience.
Qantas has launched Qantas Concierge, a Facebook Messenger bot that has been developed to give customers personalised travel inspiration.
American Airlines has become the latest legacy carrier to introduce a “Basic Economy” fare, with limitations akin to what passengers would expect from LCCs.
Thomson is trialling an online virtual assistant that makes use of IBM’s Cloud platform and cognitive intelligence to become smarter as it matures.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>American Airlines has launched an ‘Official Source’ programme to help ensure that travellers can easily identify trusted sources of flight information.
The Amazon Echo device will support Skyscanner search results when it launches in the UK later this month.
SWISS has launched a new booking service called ‘SWISS Holidays’, which allows travellers to easily book a holiday package including flights and accommodation.
Fraport’s Kai Schmidhuber speaks to FTE about the Multichannel project and how the combination of stationary retailing and digitalisation is proving key to driving sales.
British Airways is currently in the beta testing stages of a new website revamp, which features many enhancements to improve the user experience.
JetBlue Technology Ventures has announced an investment in start-up technology company Mozio, which specialises in travel to and from the airport.
Skype users can interact with the bot, which can search for flights, display live prices and provide links to pages to complete the booking process.
Icelandair’s new Facebook Messenger Stopover Bot allows travellers to search for flights and stopovers using the Facebook Messenger app.
The low-cost carrier’s “Leisure Plus” fare includes priority boarding, an allocated seat and a 20kg checked baggage allowance.
Ryanair has announced that it will launch its own low price accommodation platform called Ryanair Rooms in October 2016.
Skyscanner’s Facebook Messenger bot enables the company to communicate with consumers in an automated yet conversational manner on the social media platform.
The Silicon Valley-based startup lab recently launched by JetBlue has selected data science company FLYR as its first investment.
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