On the Ground: Pre-travel

Qantas has launched a virtual reality app, which allows travellers to explore immersive destination content before booking their flights.

The Lufthansa Group has launched a chatbot called Mildred, which passengers can use to search for the cheapest flights within the next nine months.

Heathrow Airport has launched a new social media tool called ‘Go Heathrow’, which allows passengers to find and book flights on Facebook.

Following the launch of Google Trips, FTE explores what impact it could have on airport and airline apps, and how travellers stand to benefit.

The Amazon Echo device will support Skyscanner search results when it launches in the UK later this month.

SWISS has launched a new booking service called ‘SWISS Holidays’, which allows travellers to easily book a holiday package including flights and accommodation.