AirAsia has launched its virtual customer service chatbot, AVA, on WhatsApp to respond to guests seeking support as a result of COVID-19.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
AirAsia has launched its virtual customer service chatbot, AVA, on WhatsApp to respond to guests seeking support as a result of COVID-19.
Kadri Samsunlu, CEO & GM, İGA Airport Operation, discusses the inauguration of Istanbul Airport’s third independent runway, as well as ambitious technology plans.
Hamad International Airport has implemented disinfectant robots and advanced thermal screening helmets in preparation for post-COVID-19 travel.
Pittsburgh International Airport (PIT) has become the first US airport to use autonomous robots with ultraviolet light technology for cleaning.
The technologies adopted by Hong Kong International Airport (HKIA) include disinfection channels, antimicrobial coating and autonomous cleaning robots.
Steven Yiu, Deputy Director, Service Delivery, Airport Authority Hong Kong shares more details about HKIA’s latest IoT project.
All Nippon Airways will carry out trials for an autonomous electric bus that will transport passengers and staff working at Haneda International Airport.
![Eight-minute interview: Ravinder Singh, Tata Singapore Airlines Vistara [video]](https://www.futuretravelexperience.com/wp-content/uploads/2020/01/Ravi-singh-interview.jpg)
Ravinder Singh, Tata Singapore Airlines Vistara, discusses how machine learning, robotics and blockchain technology will reshape the aviation industry.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
McCarran International Airport has announced that it will trial self-driving vehicles to optimise efficient ground transportation in and out of the airport.
Edmonton International Airport has partnered with Drone Delivery Canada to establish the world’s first drone delivery service from an airport.
The hybrid aerial vehicle, trialled at Frankfurt Airport, has been designed to help employees perform status checks in the airport terminal.
KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.
Cebu Pacific has officially launched its online travel assistant, Charlie the Chatbot, to assist customers with pre-flight queries, booking and more.
Frankfurt Airport recently trialled a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them with their luggage.
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