On the Ground: Robotics & AI

This Christmas, Glasgow Airport has unveiled GLAdys – the UK’s first humanoid robot airport ambassador.

KLM is trialling artificial intelligence technology as a means to help answer the significant number of questions that it receives on social media.

FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.

Robot NAO, a 58cm-tall humanoid robot, can communicate with passengers in three languages and can interact with staff via their smart watches.