Passengers at Rome Fiumicino Airport can scan a QR code to purchase F&B and retail items and get them delivered to their gate by the new robot.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Passengers at Rome Fiumicino Airport can scan a QR code to purchase F&B and retail items and get them delivered to their gate by the new robot.
Kansai Airports Kobe has begun a demonstration experiment at Kobe Airport, using remote interactive robots to serve customers and promote airport retail promotions.
The robot will guide travellers to points of interest and will utilise speech recognition and touch interactions to facilitate mobile ordering, display flight details, and more.
QVerse allows users to virtually tour and navigate the check-in area at Hamad International Airport and the cabin interior of Qatar Airways’ aircraft.
The shuttle can carry up to 10 passengers and uses a suite of sensors, including LiDAR, to understand its surroundings and move around safely.
The autonomous electric street sweeper will be trialled for maintenance work in the areas around Helsinki Airport’s Terminal 1 and P3 parking area.
Dallas/Fort Worth International Airport has trialled an artificial intelligence-powered digital human concierge to assist with passenger enquiries.
KLM and Boston Consulting Group (BCG) have announced an extension of their partnership established in 2018, which aims to improve airline operations.
Wizz Air has introduced a new virtual assistant chatbot, which will provide customers with information on flight-related topics and general queries.
Minneapolis-Saint Paul International Airport has introduced a new rolling droid, as part of a pilot programme that enhances contactless food ordering.
Pittsburgh Airport’s Katherine Karolick discusses how the airport is driving industry recovery by tapping into a large ecosystem of startups and innovators.
Royal Schiphol Group’s Rosina Kotey shares more about the airport group’s vision to operate fully autonomous and sustainable airports by 2050.
The video analytics technology, developed by Honeywell, will be tested and refined at San Diego International Airport in a real-life airport environment.
All Nippon Airways (ANA) has partnered with Toyota Industries Corporation to conduct a test of an autonomous towing tractor at Tokyo Haneda Airport.
Autonomous driving technology firm Argo AI has selected Munich Airport’s LabCampus innovation centre for testing and developing its vehicles.
Hans Christian Andersen Airport has completed a trial of a 5G robot for fencing checks, using machine learning to examine the perimeter for signs of damage in real-time.
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