ADR adopts fully autonomous delivery robot


The technology will now be offered to travellers boarding from the new Pier A at Aeroporti di Roma. Air passengers can scan a QR code to purchase F&B and retail items at the airport and get them delivered right up to the gate in a digital and completely frictionless experience. 

Aeroporti di Roma (ADR) has adopted a new fully autonomous delivery robot from startup company Ottonomy. The autonomous delivery project is part of ADR’s long-term strategy, aimed at maintaining the highest levels of service and enhancing the passenger experience using technology and innovation.

Ottonomy is one of ten startups selected to take part in ADR’s acceleration programme “Runway to the Future”, and has been chosen for the cutting-edge innovation it brings to the market with its proprietary indoor & outdoor autonomous robot. The technology will now be offered to travellers boarding from the new Pier A at Aeroporti di Roma. Air passengers can scan a QR code to purchase F&B and retail items at the airport and get them delivered right up to the gate in a digital and completely frictionless experience.

“We chose automation as one of our topics for our first call for ideas because we truly believe in enhancing passenger experience with a continuous improvement approach that has led FCO in its path of quality excellence and innovation since 2016,” says Emanuele Cala, VP Innovation & Quality, ADR.

“We are actively working with global organisations to implement our autonomous robots, this allows them to become more sustainable,” says Ritukar Vijay, CEO of Ottonomy.IO. “We are seeing growing interest in our technology in a variety of industries including travel, retail and hospitality. The launch of Ottobot 2.0 for ADR’s acceleration programme is another milestone in the adoption of autonomous robots and how they fit into our daily lives.”

Ottonomy first introduced its Ottobot at Cincinnati/Northern Kentucky International Airport (CVG) in 2021 enabling air passengers to make purchases of food items and get them delivered straight to their boarding gates from the robots.

The newest generation Ottobot 2.0 is the first fully customisable and modular robot designed for increased access for customers and directional mobility. Ottobot is able to navigate completely autonomously through crowds and complicated environments using Ottonomy’s proprietary navigation platform. The proprietary system is highly scalable and flexible and utilises a comprehensive suite of tools to manage a fleet of robots deployed at a location.

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