REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Fraport and the German Federal Police have started deploying innovative AI-powered software at Frankfurt Airport. The technology automatically detects items that aren’t allowed in carry-on luggage.
Virgin Atlantic has unveiled the full rollout of its innovative digital Concierge, which leverages cutting-edge AI technology to create a seamless, personalised experience with an intelligent, always-on travel companion.
flydubai has partnered with Amperity, an AI-powered customer data cloud, as part of its ongoing transformation journey, reinforcing its commitment to driving innovation and investing in enhancing CX.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
In this video interview at APEX FTE Asia Expo 2025, Bernadette Berger, Director of Innovation, shares how Alaska Airlines is leveraging AI, digital and automation to revolutionise ramp operations, and much more.
United Airlines has launched new app features designed to save customers time and improve the overall travel experience, including ‘Virtual Gate’, an upgraded mobile bag tracking feature, and more.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
YVR is deploying Deep Turnaround in partnership with Schiphol Group’s Aviation Solutions. Deep Turnaround is an AI-powered technology platform designed to enhance the efficiency of aircraft turnaround operations.
In this interview, ahead of APEX FTE Asia Expo 2025, Bob Kwik, Worldwide Head of Airports and Ground Transportation, shares how AWS is at the forefront of innovating with transformational AI and GenAI technologies.
In this interview, Sunil Ankalgi, Regional Director, Sales & Account Management, Airports & Border Authorities APAC, shares how Amadeus’ systems manage passenger information throughout the entire journey.
In this interview, ahead of APEX FTE Asia Expo 2025, Bob Kwik, Worldwide Head of Airports and Ground Transportation, shares how AWS is at the forefront of innovating with transformational AI and GenAI technologies.
In this interview, Sunil Ankalgi, Regional Director, Sales & Account Management, Airports & Border Authorities APAC, shares how Amadeus’ systems manage passenger information throughout the entire journey.
In this interview, Takashi Nomura, Director of Global Aviation, shares how NEC Corporation – a Silver Sponsor of APEX FTE Asia Expo 2025 – is leveraging AI, video analytics, and biometric authentication to transform travel.
Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.
All Nippon Airways (ANA) has announced the implementation of ‘neoAI Chat’ – a generative AI platform developed by neoAI Corporation. It is being deployed across ANA Group to enhance operational efficiency and CX.
MWAA, United, Publicis Sapient and Nagarro discuss how they are leveraging agentic AI – systems capable of autonomously taking actions in complex environments – to accelerate innovation and digital transformation.
All Nippon Airways is implementing an AI-based turbulence prediction service developed by BlueWX Company. The collaboration aims to enhance flight safety, passenger comfort and operational reliability.
Albert Van Veen, Vice President, Innovation and Chief Information Officer, shares how YVR is leveraging digital twins and AI to reimagine airport operations and CX, plus biometrics & digital identity, and much more.
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