Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.
Group booking, split payment and English language features have been added to Aeromexico’s Facebook Messenger chatbot.
Qantas has launched Qantas Concierge, a Facebook Messenger bot that has been developed to give customers personalised travel inspiration.
Air France-KLM’s Michel Pozas Lucic discusses how personalisation, biometrics, offsite processing and AI will help to enhance customer experiences.
FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.
Changi Airport Group has launched the Living Lab Programme, which will explore new technologies including robotics, AI and the Internet of Things.
Korean Air’s Dante Dionne talks to FTE about how new and emerging technologies could reshape the end-to-end passenger experience.
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