FTE explores a selection of the top technologies and trends for 2019, including biometrics, blockchain, robotics, AI, voice technology, AR, VR and more.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores a selection of the top technologies and trends for 2019, including biometrics, blockchain, robotics, AI, voice technology, AR, VR and more.
Haneda Robotics Lab, Incheon Airport and Vistara are among those playing a leading role when it comes to the adoption of robots and AI.
AirAsia has revealed that it is working with Google Cloud to integrate machine learning and artificial intelligence into every aspect of its business.
The AI powered chatbot, named Juliet, empowers passengers to discover destinations, book trips and receive instant support.
The vehicle is controlled remotely by humans and can also drive autonomously, incorporating machine-learning to perform its tasks.
Munich Airport has teamed up with Lufthansa to trial a humanoid robot, developed by SoftBank Robotics, which provides passengers with information on their gate and restaurants and shops in Terminal 2.
Gatwick Airport’s Cathal Corcoran and Abhi Chacko reveal how the airport is using machine learning, IoT and other technologies to improve OTD.
The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
KLM’s interactive, voice-driven pack assistant on Google Home can provide passengers with useful advice and recommendations.
The chatbot, which is called Kris, will initially be available on the airline’s global Facebook page and will later be made available on singaporeair.com.
KLM’s interactive, voice-driven pack assistant on Google Home can provide passengers with useful advice and recommendations.
The chatbot, which is called Kris, will initially be available on the airline’s global Facebook page and will later be made available on singaporeair.com.
Finnair CCO Juha Järvinen discusses Alipay, artificial intelligence, virtual reality and simplifying the travel experience for Asian consumers.
The AI-powered “Oscar” chatbot is now able to provide the answers to customers’ questions 67% of the time, and it has just come online in Australia.
KLM has launched BlueBot (BB) – an artificial intelligence-powered tool that enables customers to book flights through Facebook Messenger.
Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.
Group booking, split payment and English language features have been added to Aeromexico’s Facebook Messenger chatbot.
Qantas has launched Qantas Concierge, a Facebook Messenger bot that has been developed to give customers personalised travel inspiration.
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