REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
Ahead of his participation in the FTE Ancillary & Retailing event, Carlos Ruiz, Director of Commercial Management, CVG, explains the airport’s focus on personalisation, collaboration and cutting-edge tech.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Glasgow Airport and Connected Places Catapult are collaborating on a set of accessibility technology trials, including AI and Augmented Reality, as part of the Connected Airport Living Lab programme.
KLM is minimising food waste using an AI programme that enables it to better predict how many passengers who have booked will actually board a flight. This means KLM achieves up to 63% less food waste.
IAG and PIT – via its xBridge innovation programme – have deployed Synaptic Aviation’s computer vision. This uses AI models for computer vision to monitor ramp operations via cameras stationed at a gate.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Etihad has become one of the first airlines to use AI to enhance safety management systems. This strategic move signifies its commitment to enhancing safety protocols through cutting-edge technology.
airBaltic has identified ways to drive efficiency with Artificial Intelligence (AI) in its daily work. The airline is rapidly growing its AI usage and is working with solutions in multiple business areas.
Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.
airBaltic has identified ways to drive efficiency with Artificial Intelligence (AI) in its daily work. The airline is rapidly growing its AI usage and is working with solutions in multiple business areas.
Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.
Amsterdam Airport Schiphol and Pangiam are commencing the next-stage trials of Project DARTMOUTH, which is intended to transform airport security screening using AI to enhance inspection of carry-on bags.
Eindhoven Airport, in cooperation with Schiphol Airport, is using AI to further improve the aircraft turnaround process and minimise delays. This is part of continuous optimisation of airport processes.
The FTE Aviation & Robotics Summit will return to Pittsburgh on 14-16 May 2024, with Pittsburgh International Airport as the official Host Airport.
Lufthansa Innovation Hub’s new venture Swifty is an AI assistant that aims to transform business travel booking into a fast, efficient experience. It autonomously manages all steps within the chat interface.
Shanghai Hongqiao International Airport is enhancing the passenger experience and operational efficiency with Artificial Intelligence powered solutions and Machine Learning algorithms from ADB SAFEGATE.
Rohit Talwar, CEO, Fast Future Research, shares the early trends emerging from responses to the FTE/Fast Future survey on the needs of ‘Tomorrow’s Traveller’, and his thoughts on emerging tech such as ChatGPT.
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