Fiji Airways invests in new AI technology to enhance operational efficiency and provide a seamless passenger experience

Fiji Airways is investing in new, cutting-edge Artificial Intelligence (AI) technology as part of efforts to further optimise operational performance and provide a seamless travel experience for passengers.

Fiji Airways is committed to further optimising its operational performance and providing a seamless travel experience for passengers. It has partnered with Assaia to acquire its cutting-edge TurnaroundControl solution to maximise on-time performance.

Powered by innovative computer vision event detection technology, the specialised tool allows airlines and ground handlers to monitor, manage, and optimise their turnaround operations efficiently.

“With the implementation of Assaia’s TurnaroundControl, we aim to elevate our already impressive operational efficiency to new heights,” said Andre Viljoen, Managing Director and Chief Executive Officer, Fiji Airways. “Our operational team will be able to closely track and manage all turnarounds which we are responsible for. The interface provides live videos, facilitating real-time monitoring and decision-making. Peak efficiency is one of the pillars of commercial aviation which requires investment in back-end operations and innovations that keep us efficient and at optimum performance, helping deliver the highest standards of service.”

The integration of Assaia’s TurnaroundControl aligns with Fiji Airways’ commitment to providing an exceptional travel experience for all customers.

“Assaia is thrilled to announce Fiji Airways as our first airline customer in the Asia-Pac region,” said Christiaan Hen, CEO, Assaia. “This collaboration represents a significant milestone for us and demonstrates Fiji Airways’ commitment to innovation and operational excellence. We are excited to work together to optimise Fiji Airways’ on-time performance, safety, and sustainability metrics. We have noted growing interest in our turnaround optimisation solution in the Asia-Pac region as they plan for the expected growth in passengers and we will be well-placed to assist airports and airlines to optimise their turnarounds.”



Leave a comment:

Your email address will not be published.