REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Edinburgh Airport has implemented Deep Turnaround, a solution developed by Aviation Solutions – a subsidiary of Schiphol Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub).
London Gatwick is trialling new Smart Stand technology, which could revolutionise the way aircraft turns are managed at the airport. The aim is to enhance both passenger experience and operational efficiency.
Ahead of his participation at FTE APEX Asia Expo (19-20 November 2024), Soonil Hwang, Deputy Director, Fast Travel Team, Incheon International Airport Corporation, shares details of the Fast Travel program.
In this article, PIT, United, MIA, Alaska Airlines, FRA, Spirit Airlines and more, preview what you can expect to hear in 5 unmissable conference sessions at FTE Global – the “CES of Aviation” – LA, 28-30 October 2024.
Alaska Airlines and UP.Labs have launched AI-enabled startup Odysee through their innovation partnership. Hear more from Alaska Airlines at FTE Global – the “CES of Aviation” – in LA, 28-30 October 2024.
Avinor and Amadeus – a Platinum Sponsor of FTE Global, Los Angeles, 28-30 October 2024 – are partnering to digitally transform Norway’s airports and co-create the passenger experience of the future.
Pegasus Airlines – a Corporate Partner of the FTE Hub – has introduced AI-generated multilingual announcements to enhance CX. Hear more from Pegasus at FTE Global, Los Angeles, 28-30 October 2024.
Miami International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced the winners of its second Public Innovation Challenge, which prioritises customer service tech.
Martha Edge, Innovation & Experience Director, shares Charlotte Douglas International Airport’s (CLT) strategy to achieve effective CX differentiation and how CLT is utilising cutting-edge tech.
Zurich Airport has begun trialling two digital security scanners, featuring AI algorithms, from Rohde & Schwarz – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024.
Martha Edge, Innovation & Experience Director, shares Charlotte Douglas International Airport’s (CLT) strategy to achieve effective CX differentiation and how CLT is utilising cutting-edge tech.
Zurich Airport has begun trialling two digital security scanners, featuring AI algorithms, from Rohde & Schwarz – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024.
In this video interview, Giovanni Gennaro, Open Innovation Manager, shares how ADR is transforming travel experiences with technology, sustainability, customer-focused solutions and startup acceleration.
As part of efforts to communicate to customers in real-time, United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is using AI tools to send travellers information about their trip.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new ‘Digiport’ platform, including a WhatsApp chatbot and a ‘Smart Boarding’ process powered by AI.
Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
The second FTE Aviation & Robotics Summit – with Pittsburgh International Airport as Host Airport – took place in the ‘Robotics Capital of the World’ on 14-16 May 2024. Read our full report.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
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