REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Tagged: Self-Service


FTE Events and Activities Schedule

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Future Travel Experience Ancillary

11-13 June 2024, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience EMEA

11-13 June 2024, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

28-30 oCT 2024, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

19-20 November 2024, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


Air New Zealand highlights value of a successful self-service strategy

Air New Zealand highlights value of a successful self-service strategy

Check-in 2010 will see a keynote presentation from Todd Grace, Strategy Manager – Airports, Air New Zealand, addressing the airline’s experiences of the value of a self-service strategy. He believes that the writing is very clearly on the wall that the days of the traditional check-in experience are numbered, as he explained to Ross Falconer.

Kuala Lumpur’s StB vision

Kuala Lumpur’s StB vision

Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]

Death of the kiosk?

Death of the kiosk?

Airports are at the cusp of a mobile check-in revolution, as new ways to check-in are being developed and trialled using the latest in mobile technology. With online check-in already popular, the convenience factor that allows passengers to check-in before they arrive at the airport has implications for the airport kiosk. According to industry experts, […]

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