Passengers travelling with Air China from Vancouver, Osaka Kansai and Nagoya international airports can now make use of self-service check-in kiosks.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Passengers travelling with Air China from Vancouver, Osaka Kansai and Nagoya international airports can now make use of self-service check-in kiosks.
Jetstar passengers who use online, SMS or kiosk check-in facilities will receive a discount on the cost of their ticket as the airline promotes the use of self-service.
China Airlines has opened a brand new check-in area at Taipei Songshan Airport, which includes a dedicated self-service zone with four common-use kiosks.
Self-service check-in at Mumbai’s Chhatrapati Shivaji International Airport has increased significantly from 36% in 2010 to 65% this year.
Passengers flying with Singapore Airlines from Changi Airport will no longer be able to use self-service kiosks to check-in and print their boarding pass.
Bangalore Airport’s Sridhar.C.K, Senior Manager – Terminal Operations, discusses the airport’s future plans, including self-tagging and bag drop.
Lufthansa has received the Fast Travel Gold Award from IATA in recognition of the airline’s innovative solutions to simplify passenger travel.
Passengers travelling from Italy’s Bologna Airport will be able to check-in and drop off their bags at a fully automated self-service kiosk from next September.
British Airways’ investment in self-tagging and automatic document check has seen the airline achieve a Fast Travel Gold Award from IATA.
Air China passengers flying from Tokyo Haneda Airport can now make use of self-service kiosks to check-in and print their boarding pass.
British Airways’ investment in self-tagging and automatic document check has seen the airline achieve a Fast Travel Gold Award from IATA.
Air China passengers flying from Tokyo Haneda Airport can now make use of self-service kiosks to check-in and print their boarding pass.
Following the successful introduction of self-service kiosks, Taiwan Taoyuan International Airport is now exploring self-service bag drop and self-boarding.
As airports search for new ways to expedite baggage processing, self-service bag drop is emerging as a practical option to simplify the airport experience.
Qantas has confirmed that it is to roll out its Next Generation Check-In Program to international services, with the concept set to be extended to New Zealand.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
Malaysia Airlines has announced that self-service kiosks will replace the counter check-in process for domestic passengers flying from KLIA.
American Airlines has announced the introduction of self-service check-in kiosks at Santo Domingo, Santiago and Puerta Plata airports in the Dominican Republic.
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