Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
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Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
Armando Brunini, Managing Director, Aeroporto di Bologna, outlined the airport’s plans for common bag drop in an exclusive interview with FTE’s Ross Falconer.
German flag-carrier Lufthansa has introduced self-service check-in kiosks at Mumbai International Airport.
The opinionated Ryanair boss shares his views on kiosks, self-service bag drop, mobile technology and IATA’s Checkpoint of the Future.
As they continue to receive mixed reviews from passengers in Asia, what does the future hold for on-site self-service kiosks? Have your say here.
Passengers travelling with Air China from Vancouver, Osaka Kansai and Nagoya international airports can now make use of self-service check-in kiosks.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Jetstar passengers who use online, SMS or kiosk check-in facilities will receive a discount on the cost of their ticket as the airline promotes the use of self-service.
Lufthansa has received the Fast Travel Gold Award from IATA in recognition of the airline’s innovative solutions to simplify passenger travel.
Qantas has rolled out the first stage of its innovative international check-in project, with new Q Card Readers now operational at key trans-Tasman airports.
Paris-Orly Airport has introduced an innovative two-step self-service bag drop, which allows passengers to check-in their bag in just 30 seconds.
Qantas has rolled out the first stage of its innovative international check-in project, with new Q Card Readers now operational at key trans-Tasman airports.
Paris-Orly Airport has introduced an innovative two-step self-service bag drop, which allows passengers to check-in their bag in just 30 seconds.
The largest deployment of common-use self-service kiosks at Heathrow Airport has been completed with 189 new kiosks installed across Terminals 1, 3 and 4.
Passengers travelling from Abu Dhabi International Airport can now check-in and print bag tags at their hotel thanks to the introduction of offsite check-in kiosks.
Passengers travelling from Italy’s Bologna Airport will be able to check-in and drop off their bags at a fully automated self-service kiosk from next September.
British Airways’ investment in self-tagging and automatic document check has seen the airline achieve a Fast Travel Gold Award from IATA.
Air China passengers flying from Tokyo Haneda Airport can now make use of self-service kiosks to check-in and print their boarding pass.
Following the successful introduction of self-service kiosks, Taiwan Taoyuan International Airport is now exploring self-service bag drop and self-boarding.
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