Summary:
- Hong Kong International Airport has opened its new Terminal 2, with 15 airlines beginning to relocate check-in operations to the facility.
- The 300,000sqm terminal features extensive self-service technologies, including smart check-in kiosks, self-bag-drop facilities, facial recognition-enabled e-Security Gates and smart screening channels.
- Designed to enhance efficiency and passenger comfort, Terminal 2 combines advanced technology, retail and dining options, and immersive digital experiences.
Hong Kong International Airport (HKIA) has opened its new Terminal 2, with 15 airlines beginning to relocate their check-in services to the new departure facilities.
“The opening of T2 is another milestone of HKIA’s development,” said Fred Lam, Chairman, Airport Authority Hong Kong. “Positioned as a terminal for leisure travel, T2’s design prioritises efficiency and passenger comfort. We attend to every detail, leveraging technology extensively to enable efficient self-check-in, self-bag-drop and smooth immigration clearance. We believe T2 would be popular among passengers, in particular young travellers. The airy interiors, the clean and floating lines of its streamlined design make T2 a timeless architecture, while the dynamic and 3D contents on the LED panels around T2 create a vibe that generates a sense of excitement as passengers embark on their journeys.”
Spanning 300,000sqm, T2 is designed and equipped to serve both departing and arriving passengers. The departure facilities were commissioned on 27 May 2026, with the arrival facilities expected to commence operations next year, in line with traffic demand.
The departures hall of T2 features eight check-in aisles, P to W, with 68 express self-bag-drop counters, 58 smart check-in kiosks and 108 hybrid check-in counters. All self-bag-drop counters and hybrid counters feature an ultra-low platform design that enables passengers to put their bags onto the conveyor belt with ease. The 20 e-Security Gates at the entrances to the restricted area are all embedded with facial recognition technology.
Inside the restricted area, all 15 smart security screening channels at T2 allow passengers to keep their laptops and bottled liquid under 100ml in their carry-on luggage while undergoing screening. The Immigration Department has set up 35 e-Channels and 60 counters for departing passengers.
Large LED displays of different shapes and sizes are installed at different levels of T2, with 3D contents and ocean-themed videos creating a vibrant atmosphere. The food court at the departures hall serves passengers with eight catering outlets, four of which operate around the clock, while 12 shops offer a variety of products, including travel necessities and souvenirs.
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