Redefining the end-to-end passenger experience | Independent news and events
FTE spoke to Curtis Fentress, the architect behind landmark airports such as LAX and Denver International, about how new technology will impact future airport design.
Kevin Doeksen, AA’s Director, Customer Planning & Consulting, outlined the thinking behind the Next Generation Airport concept and revealed where it will be implemented next.
Vantaa Innovation Institute outlined to FTE how the new Relaxation Area at Helsinki Airport will help to put a smile on the face of weary travellers.
As LAX’s Bradley West Terminal opens, FTE speaks to LAWA’s Dominic Nessi about the inspiration behind the design and what passengers can expect to experience.
According to a passenger survey by consumer research company ‘Which?’, London Southend Airport is the best airport in the UK. Find out why here.
Three cutting-edge aircraft boarding gates have been unveiled at LAX, equipped with laser-based docking systems and free WiFi for passengers.
Passengers at Xi’an Xianyang International Airport’s Terminal 3 have a taste of Xi’anese culture before they have even left arrivals. The creation of a ‘sense of place’ is one of a number of innovations to enhance the airport experience for the traveller and increase passenger spend.
Los Angeles International Airport (LAX) is currently undergoing a major transformation, the centrepiece of which is the new Bradley West Terminal.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Finavia has opened a new Design Gallery at Helsinki Airport, where passengers can enjoy an interactive exhibition and views of the sunset while they wait for their flight.
Virgin Atlantic’s new Clubhouse Lounge at Newark Liberty Airport is inspired by downtown New York and features a cocktail bar, brasserie and movie screening room.
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops.
FTE caught up with Flybe CEO Jim French, who explained why more self-service options, less check-in desks and more security checkpoints would all play a part in his “dream airport”.
Passengers arriving at Wellington Airport are in for a surprise following the installation of a 13-metre long Gollum sculpture in the ‘Middle of Middle-earth’ terminal.
Passengers travelling through Heathrow Airport’s T5 can relax in a new pop-up park, which includes grass, hedges and plants, a dedicated menu and views of the airfield.
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