Passengers travelling from San Diego Airport can now explore shopping and dining options, as well as other on-site services, before arriving at the airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Passengers travelling from San Diego Airport can now explore shopping and dining options, as well as other on-site services, before arriving at the airport.
With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.
Aéroports de Paris and Air France have launched the joint ‘Hub 2012’ project to improve the level of service offered to passengers at Paris-Charles de Gaulle.
Self-service kiosks and bag drop stations will significantly reduce the check-in time at the new ‘Airport of the Future’ at Los Angeles International Airport.
The latest stage of the refurbishment of The Wing – Cathay Pacific’s flagship airport lounge – has been completed at Hong Kong International Airport.
Global Futurist and CEO of Fast Future Research Rohit Talwar explores the key drivers shaping customer expectations and how airports can thrive during economic turbulence.
Cathay Pacific has announced the opening of a newly refurbished lounge in Frankfurt Airport, which is modelled on the award-winning lounges in Hong Kong.
The T1 refurbishment at Abu Dhabi International Airport has seen the introduction of new security and immigration facilities, as well as more check-in desks.
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Europe’s first airport lounge designed exclusively for MasterCard customers has been opened at Hungary’s Budapest Airport.
The new Emirates lounge offers a variety of passenger amenities, luxurious surroundings and easy access to each of the 14 gates in T3’s Concourse 1.
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
Munich Airport has unveiled the brand new VIP WING, which offers passengers the chance to enjoy luxury lounge facilities before or after their flight.
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