As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
Munich Airport has unveiled the brand new VIP WING, which offers passengers the chance to enjoy luxury lounge facilities before or after their flight.
Riga International Airport has opened three new boarding gates to increase both handling capacity and passenger comfort.
Malaysia Airlines has introduced the new Frontend Check-in Lounge at KLIA to provide exclusive processing facilities for select passengers.
Stage one of Christchurch Airport’s new terminal is now open and it contains an integrated check-in hall, a new baggage system and self-service facilities.
Specific design and planning principles have been applied to Christchurch Airport’s arrivals experience to ensure that it reflects the South Island itself.
Passengers travelling through Heathrow Airport’s Terminal 3 will soon be able to visit a new luxury ‘super-lounge’ as they wait for their flight.
Lambert-St Louis International Airport has announced that a major stage of its ‘Airport Experience’ renovation will start in April.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
As explained by the TSA, when implementing new technologies in airports of the future, coordination between government and industry stakeholders is vitally important.
A key challenge in the design and construction of airport terminals of the future is to build in flexibility to accommodate emerging technologies and processes.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
