In this video interview, Steve Sisneros, VP Airport Affairs, shares the Southwest strategy to develop spaces for future growth in key markets, as well as its transformative approaches to airport facilities.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this video interview, Steve Sisneros, VP Airport Affairs, shares the Southwest strategy to develop spaces for future growth in key markets, as well as its transformative approaches to airport facilities.

Leeds Bradford Airport has announced a £100 million investment into a vital regeneration and extension of its terminal facilities, which is designed “to deliver an outstanding customer experience”.

Massachusetts Port Authority (Massport) has completed the modernisation of Terminal E at Boston Logan International Airport. Massport recently completed four new gates and associated amenities in Terminal E.

Finavia has completed the most extensive development programme in the history of Helsinki Airport, with an investment of over €1 billion over a 10-year period, to enable “a world-class customer experience”.

Changi Airport has commenced operations in the northern wing of Terminal 2 after three and a half years of engineering works.

Australia’s Newcastle Airport has commenced construction on its Terminal Expansion Project to enhance the airport’s capacity and efficiency, while “delivering a stress-free experience for passengers”.

In this deep-dive interview, Rachel Bulford, Retail Director, London Gatwick, shares how the major North Terminal transformation will “simplify the journey though the airport” and deliver more personalisation.

Continuing its development as a competitive, modern airport, Milan Bergamo has begun further major investment, including a new terminal enlargement, as it goes “above and beyond” to cater for passengers.

In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.

The design for Poland’s new CPK Airport has been unveiled, illustrating the terminal, main railway station and public transport interchange. The concept is centred on “enhancing the experience of travel”.

Frankfurt Airport’s VIP Services has opened a new VIP Terminal. The 1,700sqm two-level facility is located in arrivals area A of Terminal 1 and aims to “offer passengers a new, luxurious travel experience”.

London Gatwick Airport has launched the biggest-ever transformation of its North Terminal. The project, due to be completed in early 2024, aims to provide passengers with a more personalised experience.

Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has opened a new boarding area in Fiumicino Airport’s Terminal 1, “combining technological innovation and attention to the environment”.

VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger experience and efficiency at check-in, security, and passport control.

Los Angeles World Airports, host of FTE Global on 19-21 September 2023, has celebrated the topping out of the Tom Bradley International Terminal Core at Los Angeles International Airport.

Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as “a once-in-a-decade opportunity to transform the guest experience”.
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