REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
As LAX’s Bradley West Terminal opens, FTE speaks to LAWA’s Dominic Nessi about the inspiration behind the design and what passengers can expect to experience.
According to a passenger survey by consumer research company ‘Which?’, London Southend Airport is the best airport in the UK. Find out why here.
FTE spoke to Qantas’ Rowan Chalmers and London Gatwick’s Willie McGillivray to find out how they have transformed the passenger experience within existing facilities.
Scientifically engineered, around the clock sleeping suites have been introduced at Dallas/Fort Worth Airport. The high-tech Minute Suites are part of DFW’s $2.3 billion Terminal Renewal and Improvement Program to redefine the global gateway as the ultimate in first class.
Southwest Airlines has unveiled plans for a new $156 million terminal at Houston Hobby International Airport.
Finavia has opened a new Design Gallery at Helsinki Airport, where passengers can enjoy an interactive exhibition and views of the sunset while they wait for their flight.
Virgin Atlantic’s new Clubhouse Lounge at Newark Liberty Airport is inspired by downtown New York and features a cocktail bar, brasserie and movie screening room.
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops.
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8-10 Sep 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
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Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
FTE caught up with Flybe CEO Jim French, who explained why more self-service options, less check-in desks and more security checkpoints would all play a part in his “dream airport”.
Passengers arriving at Wellington Airport are in for a surprise following the installation of a 13-metre long Gollum sculpture in the ‘Middle of Middle-earth’ terminal.
Passengers travelling through Heathrow Airport’s T5 can relax in a new pop-up park, which includes grass, hedges and plants, a dedicated menu and views of the airfield.
Aéroports de Paris has released details of a six-year redevelopment programme for Paris-Orly Airport, which will see the two terminals merged into a single facility to transform the passenger experience.
San Diego International Airport has commissioned a New Media Lounge – a unique and interactive facility designed to represent the destination of San Diego.
Edmonton International Airport (EIA) has unveiled a new baggage system celebrating local sports teams as part of the Domestic-International Passenger Lounge expansion.
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