REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Kansai Airports has unveiled a newly renovated domestic area in Terminal 2 at Kansai International Airport, introducing smart security, self-service technology and enhanced passenger amenities to improve flow.
MET – Montreal Metropolitan Airport’s new terminal will open on 15 June 2026, offering a user-friendly and efficient travel experience. It features modern architecture, natural light, and a Quebec-based retail line-up.
Austin-Bergstrom International Airport has unveiled designs for Concourse M, a six-gate facility that will support capacity and maintain smooth operations during major expansion, while continuing to deliver a seamless CX.
Kansai International Airport will reopen its renovated Terminal 2 (Domestic) on 1 April 2026, with self-baggage drop, smart security lanes and an expanded food and retail offer to streamline processing and enhance CX.
Reno-Tahoe Airport Authority has broken ground on a $650 million expansion. The ‘New Gen A&B Concourses’ project will nearly double capacity while enhancing passenger experience, technology and efficiency.
Sydney Airport has appointed Grimshaw and Mott MacDonald as lead consultants for its T2-T3 terminal link project, part of a $6 billion capital programme to deliver a more efficient, resilient, and world-class passenger experience.
Sunshine Coast Airport has launched a cutting-edge outbound baggage facility as part of its $170m terminal transformation. The new system enhances baggage handling capacity, security, and operational efficiency.
Austin-Bergstrom International Airport has unveiled the West Infill expansion, featuring a new TSA checkpoint, upgraded infrastructure and passenger-focused enhancements under the Journey With AUS program.
Tampa International Airport has unveiled the final design for its new Airside D, a state-of-the-art terminal set to open in 2029. The 16-gate facility will provide enhanced amenities and innovative passenger services.
Seattle-Tacoma International Airport has completed the $546 million SEA Gateway Project, transforming the north end of the terminal with a modern, light-filled and more efficient customer journey from curb to gate.
Munich Airport is preparing for the opening of its new Terminal 1 Pier on 13 April. The project is designed not only to strengthen capacity but also to set “new standards in quality, efficiency, and passenger comfort”.
VINCI Airports has completed the modernisation of Lisbon Airport’s Terminal 2, enhancing passenger comfort, capacity and operational efficiency as part of its wider €300 million UPGRADE investment programme.
Perth Airport is partnering with Bechtel on the Implementation Phase of its ‘One Airport’ vision. The complex and ambitious infrastructure program “will deliver greater efficiency and a better travel experience for passengers”.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
Changi Airport Group has opened an immersive exhibition where visitors can discover the vision, design, and innovations behind the upcoming Terminal 5 through interactive displays and experiential zones.
With an investment programme of €10 billion until 2035, Schiphol wants to build better and more sustainable infrastructure, including a new terminal and renovated piers, as it further enhances customer experience.
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