REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
VINCI Airports has inaugurated the renovated international terminal at Kansai International Airport. The major renovation is designed to enhance the passenger experience and “encourage positive mobility”.
Changi Airport (a Headline Partner of FTE APEX Asia Expo, 8-9 November 2023, Singapore) has fully reopened Terminal 2, following 3.5 years of expansion to “elevate the Changi Experience to new heights”.
London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival.
VINCI Airports has announced a £100 million five-year investment plan to increase Belfast International Airport’s operational efficiency, while improving passenger experience and environmental performance.
Nashville International Airport (BNA) has opened its first freestanding, eight-gate Satellite Concourse – a major milestone of the BNA Vision expansion programme, “enhancing the passenger experience”.
Changi Airport has commenced operations in the northern wing of Terminal 2 after three and a half years of engineering works.
Construction on the Terminal Modernization Program at PIT has passed the halfway point and remains on track for completion in 2025 as part of the “vision for the new Pittsburgh International Airport”.
Los Angeles World Airports – host of FTE Global (LA, 19-21 September 2023) – and Delta have celebrated the opening of the $2.3 billion Delta Sky Way project at Los Angeles International Airport (LAX).
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Austin-Bergstrom Airport (AUS) has started its West Gate Expansion project, which is one of the near-term ‘Journey With AUS’ developments to “modernise and improve the AUS experience for everyone”.
Abu Dhabi Airports has announced the opening of its state-of-the-art new terminal at Abu Dhabi International Airport in November, delivering “a seamless, digitised journey from pre-travel to boarding gate”.
Australia’s Newcastle Airport has commenced construction on its Terminal Expansion Project to enhance the airport’s capacity and efficiency, while “delivering a stress-free experience for passengers”.
In this deep-dive interview, Rachel Bulford, Retail Director, London Gatwick, shares how the major North Terminal transformation will “simplify the journey though the airport” and deliver more personalisation.
Continuing its development as a competitive, modern airport, Milan Bergamo has begun further major investment, including a new terminal enlargement, as it goes “above and beyond” to cater for passengers.
In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
The design for Poland’s new CPK Airport has been unveiled, illustrating the terminal, main railway station and public transport interchange. The concept is centred on “enhancing the experience of travel”.
Frankfurt Airport’s VIP Services has opened a new VIP Terminal. The 1,700sqm two-level facility is located in arrivals area A of Terminal 1 and aims to “offer passengers a new, luxurious travel experience”.
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