Redefining the end-to-end passenger experience | Independent news and events
The new terminal features a raft of technologies, including self-service bag drop, automated immigration and robot guides, and boasts a true sense of place.
The new South Gates area, which will be used mainly by Aer Lingus for short-haul flights, has five boarding gates serving nine aircraft parking stands.
By mid-2019, the redeveloped domestic terminal will offer self-service bag drop, enhanced self-service kiosks, and a dedicated Premium Entry.
Auckland Airport has announced further details of the upgrade of its international departure area, including some of the new brands that will feature in its international retail hub.
Changi Airport’s Terminal 4 is now open, with Cathay Pacific and Korean Air operating flights to and from the new facility on the first day of operations.
The expansion is due to be completed by summer 2018 and will see the South East Pier extended to create new boarding gates and seating areas.
Ed Baklor, Chief Commercial Officer at LaGuardia Gateway Partners, discusses the customer experience plans for the new LaGuardia Terminal B.
Gatwick Airport will invest £1.15 billion over the next five years, with projects ranging from a Pier 6 extension to the expansion of self-service bag drop.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The next phase of HEL’s development will begin in 2018 when the airport’s check-in and arrivals halls and public transport connections are revamped.
American Airlines has announced a commitment to invest more than $1.6 billion at LAX over the next 10 to 15 years to improve terminals 4 and 5.
The expansion project has almost doubled the terminal’s footprint and increased annual passenger capacity to 32 million.
The redesigned JFK Airport Terminal 7 will include a spacious and modern check-in concourse with a separate Club World and First area.
Phase one of the new Terminal 1 at Lyon-Saint Exupéry Airport is now open, with the new facility set to be fully operational by summer 2018.
The 4,000 sqm departure hall has 22 check-in desks, self-service check-in kiosks, six security lanes, sanitary facilities and seating.
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