As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
Munich Airport has unveiled the brand new VIP WING, which offers passengers the chance to enjoy luxury lounge facilities before or after their flight.
Riga International Airport has opened three new boarding gates to increase both handling capacity and passenger comfort.
Malaysia Airlines has introduced the new Frontend Check-in Lounge at KLIA to provide exclusive processing facilities for select passengers.
Stage one of Christchurch Airport’s new terminal is now open and it contains an integrated check-in hall, a new baggage system and self-service facilities.
Specific design and planning principles have been applied to Christchurch Airport’s arrivals experience to ensure that it reflects the South Island itself.
Passengers travelling through Heathrow Airport’s Terminal 3 will soon be able to visit a new luxury ‘super-lounge’ as they wait for their flight.
Lambert-St Louis International Airport has announced that a major stage of its ‘Airport Experience’ renovation will start in April.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
As explained by the TSA, when implementing new technologies in airports of the future, coordination between government and industry stakeholders is vitally important.
A key challenge in the design and construction of airport terminals of the future is to build in flexibility to accommodate emerging technologies and processes.
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