The new multi-dimensional tourist destination will include over 280 retail stores and restaurants, a hotel, indoor gardens and other attractions.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new multi-dimensional tourist destination will include over 280 retail stores and restaurants, a hotel, indoor gardens and other attractions.

FTE spoke to Heikki Koski, Chief Digital Officer at Finavia, to find out more about how the company is investing in the customer experience at Helsinki Airport.

The $350 million terminal and apron expansion project has added nine new gates, as part of the airport’s vision to elevate the passenger experience.

Helsinki Airport’s new extension, Aukio, has been designed to provide passengers with rest and relaxation before their flight.

Once all development phases are complete, the mega-hub will have the capacity to serve 200 million passengers, becoming the biggest airport in the world.

İstanbul New Airport has completed the final stage of the Operational Readiness and Airport Transfer (ORAT) trial before the grand opening on 29 October.

The motivation behind the historic investment is to transform John F. Kennedy International Airport into a modern 21st century airport.

Expected to become operational in the summer season of 2021, Pier G will initially expand FRA’s capacity by four to five million passengers.

As part of the redevelopment, Virgin Australia’s check-in kiosks will be replaced, and new service pods and service desks will also be installed.

The new transfer facility allows Dublin Airport to expand its transfer offering and to significantly enhance the overall passenger experience.

Kiran Merchant, CEO of Merchant Aviation, discusses the latest trends in terminal design and the technological advancements that will drive change.

The completion of Auckland Airport’s international Pier B extension is a key milestone in the airport’s 30-year vision to build the airport of the future.

The new $229.4 million facility will improve the processing experience for passengers with reduced wait times and a more welcoming environment.

On 3 May, Aeroflot started the gradual transfer of its flights to the new facility, which will eventually serve all domestic flights at Sheremetyevo International Airport.

YOTEL will introduce its clever design and use of technology in two zones at Istanbul New Airport – one airside (102 rooms) and one landside (349 rooms).

Following two years of construction across two levels, the expansion provides an additional 11,000 square metres of space at the International Terminal.
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