Ed Baklor, Chief Commercial Officer at LaGuardia Gateway Partners, discusses the customer experience plans for the new LaGuardia Terminal B.


Ed Baklor, Chief Commercial Officer at LaGuardia Gateway Partners, discusses the customer experience plans for the new LaGuardia Terminal B.

Gatwick Airport will invest £1.15 billion over the next five years, with projects ranging from a Pier 6 extension to the expansion of self-service bag drop.

The next phase of HEL’s development will begin in 2018 when the airport’s check-in and arrivals halls and public transport connections are revamped.

American Airlines has announced a commitment to invest more than $1.6 billion at LAX over the next 10 to 15 years to improve terminals 4 and 5.

The expansion project has almost doubled the terminal’s footprint and increased annual passenger capacity to 32 million.

Manchester Airport, which announced a £1 billion transformation project in 2015, has released a fly-through video of the future Terminal 2.

The $1.8 billion South Terminal Complex will feature a multi-media experience, an innovative “boulevard” and an intuitive passenger experience.

The Port of Seattle and Alaska Airlines have broken ground on the North Satellite Modernization Project, which will expand and renovate the facility.

Dallas Fort Worth International Airport has reached a milestone in its $2.7 billion Terminal Renewal and Improvement Program.

The new North Terminal at New Orleans International Airport will now feature 35 gates, after five more gates were added to the initial plans.

Copenhagen Airport is starting two major projects to create additional capacity – a new Pier E and expansion of the transit area in Terminal 2.

Changi Airport Group has announced that construction of the new Terminal 4 is now complete and the terminal remains on track to open in 2017.

Hüseyin Keskin, CEO of İGA Airport Operation, discusses the two key strands of the strategy for Istanbul New Airport: Is it still on time for a February 2018 opening; and does it still plan to be the “world’s biggest” hub?

Munich Airport has announced plans to expand Terminal 1, which will increase the terminal’s capacity by 6 million passengers per year.

Photos and a fly-through video have been released of the new International Arrivals Facility (IAF) at Seattle-Tacoma Airport, which is set to open in 2019.

GOAA has released plans about its new ‘video wall’ at Orlando International Airport, which it hopes will further enhance the passenger experience.
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