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Please see below some of our most frequently asked questions, and some easily accessible answers.

The conference and exhibition will be open to attendees on Wednesday 8 November and Thursday 9 November 2023.

Additional activities such as the FTE Baggage Innovation Working Group (members only), the FTE Digital, Innovation & Startup Hub activities (members only), and the Changi T2 Tour (attendance subject to approval), will take place on Tuesday 7 November 2023.

Registration: 16:00-18:00 (Exhibitors & Speakers Only)
Expo: None
Conference: None
Social & Members’ Meetings:
FTE Digital, Innovation & Startup Hub Live: 14:00-15:00 (Open to members only)
FTE Baggage Innovation Working Group Meeting: 15:30-17:30 (Open to members only)
Changi T2 Tours: 16:00-17:00 (Subject to availability & approval. Open to Premium Pass Holders Only*)
Registration: 08:45-17:30
Expo: 08:45-18:15
Conference: 09:05-17:30
Social: FTE Awards Ceremony: 17:45-18:15 (Open to all attendees)
FTE APEX Asia Expo Reception & Awards After Party: 18:15-20:15 (Open to Premium Pass holders only*)
Registration: 08:45-16:00
Expo: 09:00-16:00
Conference: 09:30-16:00
The APEX Regional Passenger Choice Awards Ceremony: 15:00-15:45

Venue address:
Hall B, Level 1
Sands EXPO and Convention Center,
Marina Bay Sands,
1 Bayfront Ave, Singapore
P: +65 6688 8868

Speaker recruitment is well underway, with participants added to our incredible agenda right up to the show dates.

Everyone who takes to our stage will have something genuinely new and inspirational to share, with critical insights and learnings on future trends and successful transformation strategies to help you prepare for tomorrow's world.

The agendas are currently being finalised but to view the latest information, click on the below links:
See FTE APEX Asia Expo premium conference
See FTE APEX Asia Expo Floor Schedule

To browse the list of companies and startups whose solutions, products and services will be on display at FTE APEX Asia Expo, please click here: See FTE APEX Asia Expo exhibitor list

We offer a variety of registration packages, depending on what organisation you represent, what features you’d like to attend and when you complete your booking.

To view our registration rates, please click here: See FTE APEX Asia Expo registration rates

We have two package options – Expo Pass & Premium Pass.

The Expo Pass essentially grants access to the exhibition floor as well as the free education content being presented on the Expo Stage.

The Premium Pass is an access-all-areas pass – granting access to the Expo Pass inclusions as well as the Premium Conference programme, social and industry tour schedule, and one-to-one meeting system.

Rates for our Premium Pass depend on the organisation you represent. Visit this page for full details: See FTE APEX Asia Expo registration rates

If you are a member of the press, please submit supporting documentation to to receive approval for a media pass.

To encourage all our attendees to make the very most of their time at FTE APEX Asia Expo, we are offering complimentary Premium Pass attendance to direct employees of airports, airlines, cruise lines or bus/coach/rail networks* when committing to arrange 3 meetings using our event app/attendee engagement platform.

After the event we will analyse the networking engagement for individuals registered on this rate to ensure that they met the commitment. Those who were unable to fulfil this criteria may affect their organisation’s access to this complimentary rate at future events.

You are of course welcome to opt-out of this commitment, where a small registration fee will apply.

Please see below an outline of inclusions for each pass type (Expo Pass and Premium Pass)

  • Expo Pass:
  • Access to the FTE APEX Asia Expo floor
  • Access to the Onboard Hospitality Forum Asia
  • Access to Expo Stage sessions
  • Join the Innovation & Tech Briefings
  • Premium Pass
  • (All the above features PLUS):
  • Entry to the Premium Conference
  • Bottomless tea & coffee
  • Manage your diary both pre-event and onsite using the FTE events app and one-to-one meeting system
  • The FTE Airline & Airport Transformation Power Lists Asia-Pac Awards Ceremony
  • FTE APEX Asia Expo Reception & Awards After Party
  • Opportunity to join guided tours of the renovated T2 at Changi Airport*

Hotel accommodation and flights are not included in our registration fees.

*Further information will need to be submitted, and your place is subject to approval.

For a full outline of what your registration includes, please view our registration page: See FTE APEX Asia Expo registration rates

If you are a member of the press, please submit supporting documentation* to to receive approval for a media pass.

*I.e. Links to articles/further information on your role.

We hope that our website clearly outlines the many reasons why we feel FTE APEX Asia Expo is the unmissable industry event of 2023.

For a summary on the many features of the event, please visit the following page:

See FTE APEX Asia Expo features

FTE events uniquely attract all stakeholders who enable and facilitate the end-to-end customer journey, so you can expect to meet airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry players.

To view organisations that have joined us in the past, and those confirmed to attend in 2023, click here: See who is attending FTE APEX Asia Expo

Yes! This event represents the perfect opportunity for the industry to reconnect en-masse to drive the industry forward. A key ambition for the live show days is to facilitate real engagement at every opportunity between each of our attendees. To support this goal, we are thrilled to offer our valued delegates access to our event app and integrated AI-powered networking platform (powered by Swapcard), enabling visitors to meet and build partnerships with the most relevant and valuable contacts in the weeks ahead of the show.

For further information on the incredible functionality of our Attendee Engagement Platform, please click here: See FTE APEX Asia Expo attendee engagement platform details

Please note: The one-to-one meeting system is available to Premium Pass holders only.

In addition to the event app and Attendee Engagement Platform (see above), we have an exciting programme of networking social events taking place at FTE APEX Asia Expo 2023.

For further information, please view the event conference programmes which outline all timings:
See FTE APEX Asia Expo premium conference
See FTE APEX Asia Expo Floor Schedule

To discuss cancelling/postponing your registration, please contact:

Please refer to our cancellation policy/dates, outlined below.

  • Prior to 13 October 2023 – full refund/no payment due
  • Post 13 October 2023 – no refund/full payment due (substitutions can be made in writing up to seven days prior to the event).

To discuss cancelling/postponing your registration, please contact:

Register for FTE APEX Asia Expo 2023

Registration Options Register For Free

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, 8-9 November 2023, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

More information


FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).

More information


FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.

More information

FTE APEX Asia Expo registration

Find out FTE APEX Asia Expo 2023 registration options

Click here to register

Have a question?

Contact us using our online form.

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Book your booth

Exhibit your product or service. Contact our team to discuss the opportunities available:

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Vital Event Information

FTE APEX Asia Expo 2023 is Asia’s biggest free to attend passenger experience and business performance expo for the air transport industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

FTE APEX Asia Expo 2023
- November 2023
Marina Bay Sands Expo & Convention Centre,Singapore