FREQUENTLY ASKED QUESTIONS

*Our programme is still under development and therefore the below timings are subject to slight alteration. Final event timings will be shared as part of pre-event communication

Speaker recruitment is well underway, with participants added to our incredible agenda right up to the show dates.

Everyone who takes to our stage will have something genuinely new and inspirational to share, with critical insights and learnings on future trends and successful transformation strategies to help you prepare for tomorrow's world.

The agendas are currently being finalised but to view the latest information, click on the below links:
FTE APEX Asia Expo premium conference
FTE APEX Asia Expo Floor Schedule

To browse the list of companies and startups whose solutions, products and services will be on display at FTE APEX Asia Expo, please click here: FTE APEX Asia Expo exhibitor list

We offer a variety of registration packages, depending on what organisation you represent, what features you’d like to attend and when you complete your booking.

To view our registration rates, please click here: FTE APEX Asia Expo registration rates

We have two package options – Expo Pass & Premium Pass.

The Expo Pass essentially grants access to the exhibition floor as well as the free education content being presented on the Expo Stage.

The Premium Pass is an access-all-areas pass – granting access to the Expo Pass inclusions as well as the Premium Conference programme, social and industry tour schedule, and one-to-one meeting system.

Rates for our Premium Pass depend on the organisation you represent. Visit this page for full details: FTE APEX Asia Expo registration rates

We reduce pricing for students (those in current aviation-related education) and early-stage startups. Early-stage registrants will need to meet certain criteria based on valuation and founding date. A promotional code is required to ‘unlock’ this rate in our registration site – please contact ryan@futuretravelexperience.com for information and approval.

If you are a member of the press, please submit supporting documentation to ali.loving@futuretravelexperience.com to receive approval for a media pass.

To encourage all our attendees to make the very most of their time at FTE APEX Asia Expo, we are offering complimentary Premium Pass attendance to direct employees of airports, airlines, cruise lines or bus/coach/rail networks* when committing to arrange 3 meetings using our event app/attendee engagement platform.

After the event we will analyse the networking engagement for individuals registered on this rate to ensure that they met the commitment. Those who were unable to fulfil this criteria may affect their organisation’s access to this complimentary rate at future events.

You are of course welcome to opt-out of this commitment, where a small registration fee will apply.

Please see below an outline of inclusions for each pass type (Expo Pass and Premium Pass)

• Expo Pass:
• Access to the FTE APEX Asia Expo floor
• Visit the Onboard Hospitality Zone
• Access to Expo Stage sessions
• Join the Innovation & Tech Briefings
• Limited access to the Event App & Attendee Engagement Platform
• FTE APEX Awards Ceremony

• Premium Pass
• (All the above features PLUS):
• Entry to the Premium Conference
• Bottomless tea & coffee
• Manage your diary both pre-event and onsite using the FTE event app and attendee engagement platform.
• FTE APEX Awards Ceremony
• FTE APEX Asia Expo Reception & Awards After Party
• Opportunity to join self-guided tours of Changi Airport*

Hotel accommodation and flights are not included in our registration fees.

*Further information will need to be submitted, and your place is subject to approval.

For a full outline of what your registration includes, please view our registration page: FTE APEX Asia Expo registration rates

If you are a member of the press, please submit supporting documentation* to ali.loving@futuretravelexperience.com to receive approval for a media pass.

*I.e. Links to articles/further information on your role.

We are delighted to have you involved in the event. How you go about registering will differ depending on how you are involved:

Speakers – You will receive an email from us outlining the details of your session and sharing useful information to prepare for your participation. As part of this email, there will be a personalised registration link. Please enter the requested details using this link.

Exhibitors – Your appointed logistics contact will have received an information pack from a member of our team. Here you will find an outline of our contracted inclusions, useful information about the event, and handy order forms to ensure you secure all you need for your booth. You will also receive access to your exhibitor portal where you can allocate registrations to team members that will be representing you at the event.

Sponsors - Your appointed logistics contact will have received an information pack from a member of our team. As part of this, you will have received a personalised promotional code to utilise in our registration system.

Jointly hosted by Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX), FTE APEX Asia Expo is Asia’s biggest free-to-attend passenger experience and business performance expo for the aviation industry – welcoming industry leaders, collaborators, disruptors, startups, and solution providers from around the world; all with the keen ambition to network, learn, forge new partnerships, collaborate, and be inspired.

Through our large-scale end-to-end exhibition, Onboard Hospitality zone, thought-provoking premium conference, innovative exhibition tours, groundbreaking supplier and startup pitches, free-to-attend education, and memorable networking events, attendees will be inspired on their next moves to transform their organisations' passenger experience, business performance, innovation, and sustainability strategies.

All partnered with our powerful event app and attendee engagement platform, providing you with the networking tools to ensure you connect with partners matching your unique set of interest areas.

For a summary on the many features of the event, please visit the following page: FTE APEX Asia Expo features

Attending FTE APEX Asia Expo will be an investment well worth your time out of the office.

FTE events uniquely attract all stakeholders who enable and facilitate the end-to-end customer journey, so you can expect to meet airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry players.

To view organisations that have joined us in the past, and those confirmed to attend in 2024, click here: FTE APEX Asia Expo who attends

Yes! This event represents the perfect opportunity for the industry to connect en-masse to drive the industry forward. A key ambition for the live show days is to facilitate real engagement at every opportunity between each of our attendees. To support this goal, we are thrilled to offer our valued delegates access to our event app and integrated AI-powered networking platform (powered by Swapcard), enabling visitors to meet and build partnerships with the most relevant and valuable contacts in the weeks ahead of the show.

For further information on the incredible functionality of our Attendee Engagement Platform, please click here: FTE APEX Asia Expo attendee engagement platform details

Please note, expo pass registrants will have limited access to the platform.

In addition to the event app and Attendee Engagement Platform (see above), we have an exciting programme of networking social events taking place at FTE APEX Asia Expo 2024.

For further information, please view the event conference programmes which outline all timings:
FTE APEX Asia Expo premium conference
FTE APEX Asia Expo Floor Schedule

Thanks to our Headline Partner Singapore Airlines, and our Official Hospitality Partner, Tour East Singapore Pte Ltd, FTE are delighted to announce that registered attendees seeking travel and accommodation for their visit can now take full advantage of discounted rates.

Registered event participants from a wide range of destinations can benefit from up to a 9% discount on Business Class travel, and up to a 7% discount on Premium Economy or Economy travel. Please refer to the link below which will take you to the Singapore Airlines website.

To access the exclusive promotional fares, select ‘Apply Promo Code’ and enter FTEAPEX24 into the box. Once applied, the website will automatically redirect you to the landing page where you will be able to search for your flights. Discounted rates will have a blue ticket tag in the left-hand corner to indicate the promo code has been applied.

Click here to book your flight to Singapore: https://www.singaporeair.com/en_UK/promocode/

*Please note, the selected language will need to be English, in order for the code to work.

There are a variety of hotels within convenient proximity to the event venue. Discounted accommodation is available exclusively to Future Travel Experience (FTE) APEX Asia attendees, and for a very limited period only. We would strongly recommend making your hotel reservation as soon as possible to benefit from reduced rates. Once all discounted rooms have been filled, rates cannot be guaranteed and will be strictly subject to availability.

To secure your room please click here.

Please refer to our cancellation policy/dates, outlined below.

• Prior to Friday 18 October 2024 – full refund/no payment due
• Post Friday 18 October 2024 – no refund/full payment due (substitutions can be made in writing up to seven days prior to the event).

To discuss cancelling/postponing your registration, please contact: ali.loving@futuretravelexperience.com

That’s no problem at all – changes to your name, job title, contact information can be made by using the ‘edit’ link in your registration confirmation email.

Likewise, should you wish to change a registration into another person’s name, please do so using the edit link in your confirmation email.

That’s fantastic news. Upgrading your pass is very simple – please just register for your preferred pass via our registration form, available here: FTE APEX Asia Expo registration rates

Our registration administration team will note the duplicate and cancel your old registration.