We very much hope that our website has been interesting and informative, but there are always those simple questions you just need a simple answer to. See below, some of our most frequently asked questions, and some easily accessible answers.

Firstly, please tell us the topic you are interested in learning more about – this will help us provide the answers most suited to you:

The conference and exhibition will be open to attendees on the Wednesday 9 November and Thursday 10 November 2022.

Additional activities such as the FTE Baggage Innovation Working Group (members only), the FTE Digital, Innovation & Startup Hub day (members only), and the Changi T2 Tour (attendance subject to approval), will take place on Tuesday 8 November 2022.

Registration: 16:00 – 18:00 (Exhibitors Only)
Conference – None
Expo: None
Social –
FTE Digital Innovation & Startup Hub Activities: 14:00 – 15:00
(Open to members only)
  FTE Baggage Innovation Working Group Meeting: 15:30 – 17:30 (Open to members only)
  Changi T2 Tours: 16:00 – 17:00 (Subject to availability & approval. Open to Premium Pass Holders Only)
Registration: 08:45 – 17:30
Expo: 08:45 – 18:15
Conference: 09:00 – 17:30
Social –
  FTE APEX Awards Ceremony: 17:45 – 18:15 (Open to all attendees)
  FTE APEX Asia Expo Reception & Awards After Party: 18:15 - 20:15
Sponsored by Intelsat
(Open to all premium pass holders only)
Registration: 08:45 – 15:45
Expo: 09:00 – 15:45
Conference: 09:15 – 15:45
Social -
  The APEX Regional Passenger Choice Awards (PCAs) Ceremony: 15:00 – 15:45

Venue address:
Hall A, Level 1
Sands EXPO and Convention Center,
Marina Bay Sands,
1 Bayfront Ave, Singapore
W: www.marinabaysands.com
P: +65 6688 8868

Speaker recruitment is well underway, with participants added to our incredible agenda right up to the show dates.

Everyone who takes to our stage will have something genuinely new and inspirational to share, with critical insights and learnings on future trends and successful transformation strategies to help you be ready for tomorrow's world.

To view our conference agenda(s), click on the below links:

To browse the list of companies and startups whose solutions, products and services will be on display at FTE APEX Asia Expo, please click here: https://www.futuretravelexperience.com/fteasia/exhibitor-list/

We offer a variety of registration packages, depending on what organisation you represent, what features you’d like to attend and when you complete your booking.

To view our registration rates, please click here: https://www.futuretravelexperience.com/fteasia/register/

We have two package options – Expo Pass & Premium Pass.

The EXPO Pass essentially grants access to the exhibition floor as well as the free-education content being presented on the Expo stage.

The Premium Pass is an access all areas pass – Granting permission to the expo pass inclusions as well as the Premium conference programme, social and industry tour schedule, and one-to-one meeting system.

Rates for our premium pass depend on the organisation you represent

Any parties to whom the above does not apply, fall within the registration type - Vendor / Consultancy / Concessionaire / Supplier / Architect

If you are a member of the press, please submit supporting documentation to ali.loving@futuretravelexperience.com to receive approval for a media pass.

To encourage all our attendees to make the very most of their time at FTE APEX Asia Expo, we are offering complimentary premium attendance to direct employees of an airport, airline, cruise line or bus/coach/rail network* when committing to arrange 3 meetings on our event app/attendee engagement platform.

After the event we will analyse the networking engagement for individuals registered on this rate to ensure that they met the commitment. Those who were unable to fulfil this criteria may affect their organisations access to this complimentary rate at future events.

You are of course welcome to opt-out of this commitment, where a small registration fee will apply.

Please see below and outline of inclusions for each pass type (Expo Pass V Premium Pass)

  • Expo Pass:
  • Access to the FTE-APEX Asia Expo floor
  • Visit to the Onboard Hospitality Zone
  • Access to EXPO Stage sessions
  • Join the Innovation & Tech Briefings
  • Premium Pass
  • (All the above features PLUS):
  • Entry to the Premium Conferences
  • Bottomless tea & coffee
  • Manage your diary both before and onsite - using the FTE events app & one-to-one meeting system
  • The FTE Airline & Airport Transformation Power Lists Asia-Pac Awards Ceremony
  • FTE APEX Asia EXPO Reception & Awards After Party
  • Opportunity to join guided tours of the renovated T2 at Changi Airport*

Hotel accommodation and flights are not included in our registration fees.

*Further information will need to be submitted, and your place is subject to approval.

For a full outline of what your registration includes, please view our registration page: https://www.futuretravelexperience.com/fteasia/register/

If you are a member of the press, please submit supporting documentation* to ali.loving@futuretravelexperience.com to receive approval for a media pass.

*I.e. Links to articles/further information on your role.

We hope that our website as clearly outlined the many reasons on why we feel FTE APEX Asia Expo is THE unmissable industry event of 2022.

For a summary on the many features of the event, allow us to direct you to the following:


FTE events uniquely attract all stakeholders who enable and facilitate the end-to-end customer journey, so you can expect to meet airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry players.

To view organisations that have joined us in the past, and those confirmed to attend in 2022, click here: https://www.futuretravelexperience.com/fteasia/who-attends/

Yes! - After many months of limited face-to-face networking possibilities, this event represents the perfect opportunity for the industry to reconnect en-masse to drive the recovery forward. A key ambition for the live show days is to drive real engagement at every opportunity between each of our attendees. To support this goal, we are thrilled to offer our valued delegates access to our event app and integrated AI Powered networking platform (Powered by Swapcard), enabling visitors to meet and build partnerships with the most relevant and valuable contacts in the weeks ahead of the sho

For further information on the incredible functionality of our Attendee Engagement Platform, please click here: https://www.futuretravelexperience.com/fteasia/networking/

Please note: The one-to-one meeting system is available to Premium Pass Holders only.

In addition to the event app and Attendee Engagement Platform (see above), we have an exciting programme of networking social events taking place at FTE APEX Asia Expo 2022.

To discuss cancelling/postponing your registration, please contact: ali.loving@futuretravelexperience.com

Please refer to our cancellation policy/dates, outlined below.

  • Prior to 14 September 2022 – full refund/no payment due
  • Post 14 September 2022 – no refund/full payment due (Substitutions can be made in writing up to seven days prior to the event.)

To discuss cancelling/postponing your registration, please contact: ali.loving@futuretravelexperience.com

Register for FTE APEX Asia Expo 2022

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Travel & Accommodation

Perfect Location

Marina Bay Sands Expo and Convention Centre, 9-10 November 2022, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

More information

FTE & APEX Asia Awards

Recognising the most customer-centric airlines and airports across Asia and Oceania

FTE APEX Asia Expo will host awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).

More information

FTE & APEX Asia Networking


Driving new collaborations to create industry progression is at the heart of Future Travel Experience, and our intelligent event app with built in attendee engagement platform is the tool designed to help achieve this.

More information

Vital Event Information

FTE APEX Asia Expo 2022 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance sustainability & operational efficiency.

FTE APEX Asia Expo 2022
- November 2022
Marina Bay Sands Expo and Convention Centre, Singapore