The definitive industry innovation prize

Who are the innovators in the region taking this industry to greater heights? You decide.

The FTE APAC Innovate Awards

At the heart of every FTE show this year are the dynamic and highly anticipated FTE Innovate Awards. Following the success of our EMEA edition, where leading companies such as International Airlines Group (IAG), Turkish Airlines, Air France, flydubai, Lufthansa Group, Qatar Airways, Fraport, Aeroporti di Roma, Schiphol Group, Galeri AG, Content Trip Solutions (Smartvel), ZestIoT, and more took part, we are thrilled to bring this prestigious regional competition to Asia-Pacific. Join us for the next exciting edition at FTE APEX Asia Expo in Singapore on 19-20 November.

As the region’s largest and most respected innovation competition, industry stakeholders will pitch on-stage to impress our judges and audience, whose crucial votes will determine the winners.

Whether you’re an airline, airport, established vendor, or startup, we want to hear from you. The three categories are Most Innovative Vendor Initiative (open to vendors and startups only), Most Innovative Airline Initiative (open to airlines only), and Most Innovative Airport Initiative (open to airports only).

Winners will be announced on 20 November at the close of FTE APEX Asia Expo 2024.

View the FTE EMEA Innovate award winners >>
FTE-Innovate-Awards-trpohy
Submit your entry now
Submission deadline – 20 September 2024

Awards categories:

The Most Innovative Vendor Initiative award is open to air transport industry vendors headquartered or with offices within the Asia-Pacific region.

  • Please describe the initiative and how it came to be?
  • Has the concept gone live yet?
  • What is innovative about the concept?
  • Can you provide any tangible results that prove the success of this initiative?
  • What do you perceive to be the long-term impact of this concept?
  • To what extent did budgets, R&D and resources impact this initiative?
  • How much collaboration was needed internally, and with other stakeholders, to develop and roll this initiative out?
  • What are the key learnings, if any, from this project that other industry stakeholders could benefit from?
  • What benefits, if any, does your concept deliver in the areas of Operational Efficiency, Commercial Performance and Sustainability in the air transport industry?

If your submission is successful, can you commit to pitch your idea to our judges and audience at FTE APEX Asia Expo in Singapore on 19-20 November?

Please attach any relevant documents to support your submission.

The Most Innovative Airline Initiative award is open to commercial airlines headquartered within the Asia-Pacific region. In order to qualify, the initiative must have gone live during or after January 2024. The judges will be looking for unique initiatives that display industry leadership and have delivered tangible benefits since being introduced. Initiatives that have delivered benefits in the following areas will be awarded extra credit: Operational Efficiency, Customer Experience, Commercial Performance and Sustainability.

  • Please describe the initiative and how it came to be?
  • When did the initiative go live within your organisation?
  • What is innovative about the initiative?
  • Can you provide any tangible results that prove the success of this initiative?
  • What do you perceive to be the long-term impact of this innovation?
  • To what extent did budgets and resources impact this initiative?
  • How much collaboration was needed internally, and with other stakeholders, to develop and roll this initiative out?
  • Is this initiative something that could scale across your organisation further, and perhaps the wider industry?
  • What are the key learnings from this project that others could take into their organisation?
  • What benefits, if any, does your initiative deliver on Operational Efficiency, Customer Experience, Commercial Performance and/or Sustainability for your airline?

If your submission is successful, can you commit to pitch your idea to our judges and audience at FTE APEX Asia Expo in Singapore on 19-20 November?

Please attach any relevant documents to support your submission.

The Most Innovative Airport Initiative award is open to airports headquartered within the within the Asia-Pacific region. To qualify, the initiative must have gone live during or after January 2024. The judges will be looking for unique initiatives that display industry leadership and have delivered tangible benefits since being introduced. Initiatives that have delivered benefits in the following areas will be awarded extra credit: Operational Efficiency, Customer Experience, Commercial Performance and Sustainability.

  • Please describe the initiative and how it came to be?
  • When did the initiative go live within your organisation?
  • What is innovative about the initiative?
  • Can you provide any tangible results that prove the success of this initiative?
  • What do you perceive to be the long-term impact of this innovation?
  • To what extent did budgets and resources impact this initiative?
  • How much collaboration was needed internally, and with other stakeholders, to develop and roll this initiative out?
  • Is this initiative something that could scale across your organisation further, and perhaps the wider industry?
  • What are the key learnings from this project that others could take into their organisation?
  • What benefit, if any, does your initiative deliver on sustainability, passenger experience, commercial performance and/or operational efficiency of your airport?

If your submission is successful, can you commit to pitch your idea to our judges and audience at FTE APEX Asia Expo in Singapore on 19-20 November?

Please attach any relevant documents to support your submission.

Awards criteria:

Click on a category above to view the criteria.

In all categories, extra credit will be awarded to efforts that deliver tangible benefits in the following areas: Operational Efficiency, Customer Experience, Commercial Performance and Sustainability.

Why you should enter the FTE APAC Innovate Awards

The FTE Innovate Awards recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Successful entrants, including shortlisted companies and the overall winners, will receive huge recognition for their outstanding achievements through FTE’s media platforms in the months to come, and at FTE APEX Asia Expo, which will take place in Singapore on 19-20 November.

Being part of these unique awards is beneficial for many reasons:

  • Showcase your achievements – tell everyone about your success!
  • Generate excellent PR opportunities
  • Generate new business opportunities
  • Receive validation for your team and organisation’s hard work
  • Inspire the industry with your ideas and contribute to our mission of continually advancing the industry for the benefit of its passengers and stakeholders

If your submission makes the final shortlist, you will be invited to deliver a pitch to your industry peers and a panel of expert judges at FTE APEX Asia Expo in Singapore on 19-20 November. The judging panel will provide immediate feedback and each member of the audience will vote for their favourite entry using the event app. In each category, the initiative with the most votes will be named the overall winner.

The overall winner in each category will be announced on 20 November at the close of FTE APEX Asia Expo 2024.

All submissions will be reviewed by the FTE team, select members of the FTE Advisory Board, and members of the FTE APAC Innovate Awards judging panel. Those selected as finalists will be invited to deliver a pitch to their industry peers and the expert judging panel at FTE APEX Asia Expo in Singapore on 19-20 November. The audience will vote for the winner in each category during the event.

If you are selected as a finalist and accept the invitation to deliver a pitch, your organisation will qualify for one complimentary ticket for FTE APEX Asia Expo to enjoy the show and pitch your submission on stage. Airline and airport finalists will also be offered a showcase spot on the exhibition floor to display the details of their shortlisted initiative and enable our audience to engage with them directly to learn more before casting their vote.

FTE will share details of the finalists and their initiatives in advance of FTE APEX Asia Expo through our many communication platforms. Onsite at the event in Singapore there will be a dedicated pitch session for each category, during which the finalists will have time to make their case directly on stage to our judges and audience. The judges will share their immediate thoughts and comments on what they have heard, including who they think the winner should be in each category, before the members of the audience cast their all-important votes.

  • Each entry may include a maximum of 10 appendices to support the submission
  • Appendices are supporting evidence and must be relevant to your entry
  • Any appendices too large to submit can be shared as a zip file using secure transfer sites such as wetransfer.com to kerry@futuretravelexperience.com
  • Entries made after the deadline will not be accepted. For questions regarding this deadline, please contact kerry@futuretravelexperience.com
  • Leave plenty of time to complete your entry to ensure it is of the highest quality and allow extra time for content to be signed off by your organisation internally
  • Ensure you have the appropriate permissions to share the information provided in your submission

Why be part of FTE APEX Asia Expo?

Delegate and exhibitor testimonials

“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”

Andrew Tan, Director and Head Airport Operations, Changi Airports International

“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”

Ronny Lau Nga Lok, Assistant to Vice President, Customer Services cum General Manager – Service Development, Air Macau

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“FTE APEX Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bangalore International Airport Limited (BIAL)

“The expo has been an amazing experience. I really love it, as I have made many new connections… We have found a diverse range of potential partners to work with here.”

Anissa Soraya, Manager Inflight Material & IFEC, Garuda Indonesia

“The experience at FTE APEX Asia Expo has been great. I love the networking and the opportunity to meet new people, especially in this market. I haven’t been here before, so it’s been a good opportunity to come out to Singapore, meet some new people, and learn more about what’s going on in this culture and environment in the industry.”

Kevin Kleist, Sr. Emerging Trends Advisor, Southwest Airlines

“This is my third FTE event this year and it has been excellent. APAC is a very big market for us and I have had a great opportunity to meet lots of our partners here in the region. The overall atmosphere at FTE APEX Asia Expo has been second to none. The networking opportunities that FTE brings are always very special. I’m able to do five weeks’ worth of work in five minutes because there are just so many people here and the calibre of attendees – whether it’s airports, airlines or suppliers – is fantastic.”

Patrick Sgueglia, Senior Product Manager Biometrics, Lufthansa

“It has been brilliant. This is my first time in Singapore and I really enjoyed the Changi Airport T2 tour – it’s very inspirational to see all of the exciting new things there. I have also really enjoyed the social events and networking opportunities, and the chance to meet customer airlines in Asia Pacific. I was able to meet and share experiences with other airports in this region, as well as potential new suppliers for our projects.”

Nicol Seifertova, E-commerce Manager, Prague Airport

“It was very inspirational to be back in person and have the chance to meet many people from within the aviation ecosystem. It has been a fantastic event with great discussions and exchanges on the various panels. We need this kind of event to bring all of the ecosystem partners together and find solutions that support everybody.”

Stefan List, Head of Cabin Market Insights, Airbus

“It’s a great experience to be at this expo, where the exhibitors are showcasing what passengers would like to have in the future. This event is very good because it gives airlines the opportunity to see what’s coming in the future, so we can improve the passenger experience.”

Mohd Mustafa Zainal Abidin, Senior Executive, AirAsia

“My experience at FTE APEX Asia Expo has been great this year. We’ve been able to see many companies that offer innovative solutions. One of the most valuable things is making connections with airports and other airlines, and people who are trying to solve a lot of the same problems that we’re trying to solve.”

Deacon Konc, Director, Innovation & Solutions, United Airlines

“The event has been very effective for us. The conference sessions have been interesting. We have had the opportunity to see which initiatives other airlines are working on right now and perspectives from different markets. The exhibition has also been very interesting – we have seen a lot of vendors from different areas. You can find solutions for airports and airlines. It’s our first visit to FTE APEX Asia Expo and I hope to be back.”

Yerzhan Akhmetzhanov, Head of Innovation, FlyArystan (Air Astana Group)

“In 2023, this is one of the best shows we have attended. We have had a very busy stand with a lot of high-quality leads, so it has been an absolutely wonderful experience for us. For 2024, this event for the Asia Pacific region will absolutely be a must.”

Luca Alessandro Francese, Marketing Global Manager, Thales

“Our experience has been great. What we’ve enjoyed is meeting professionals across the aviation industry, having very deep conversations and learning from them, as well as sharing our own journey. It has been a very diverse range of people we have met in terms of networking, so it has been a very enriching experience. I would love to keep coming to this event.”

Rishi Mehta, CEO & President, Waisl

“FTE APEX Asia Expo has been a great networking event. We’ve had a steady stream of visitors, some very good meetings and made some good new connections. The social and networking events have been very strong. There’s been a good quality of visitor here and we’ve had the opportunity to meet people we otherwise wouldn’t have. We will definitely be coming back again next year – it’s an important event for us.”

John White, CEO, Inflight Dublin

“We have been able to showcase many new technologies to airlines and airports, so they can visualise how they are going to help them through transformation and digitalisation. The quality of visitors has been great. There has been a lot of regional, Asia Pacific customers coming through. This is one of the main events for us in Asia Pacific.”

Sanjeev K, Vice President, SITA at Airports, Borders, Communications & Data Exchange, SITA

“The quality of people here is extremely high, and we have been speaking to the decision-makers. The social events have been great for networking and meeting people we haven’t met before. The FTE team was very good at introducing me to many airlines during the event, so it has been very positive. The networking app has also been exceptionally good, and I’ve had some very high-quality meetings because of it. We will definitely be here next year.”

David Thomas, Chief Operations and Product Officer / Joint Founder, Apios

“The part I have most enjoyed is getting to meet a lot of new people and companies and learn about new technologies. The networking opportunities are very good here, with a lot of diverse companies represented. It has been a very good experience and we will definitely return to exhibit in 2024.”

Richi Ang, Business Development Manager, JG Tech Innovation

“It has been a brilliant experience. For us, the event has been very exhilarating, and we have found the conversations very meaningful. FTE events always live up to expectations. The number of attendees is growing each year and we find that decision-makers and influencers are here, and they want to have real, serious conversations. We find a lot of value exhibiting and will most definitely be back next year, hopefully with an even bigger booth.”

Maneesh Jaikrishna, Managing Director of Middle East, Asia Pacific & Africa, Vision-Box

“FTE APEX Asia Expo is a great opportunity to connect with customers and this is one of the most critical events for us within the region. We’re very pleased with the quality and quantity of visitors – we’ve seen lots of our key customers and some target customers as well. 100% we will be back again next year – probably with a bigger booth than this year.”

Marisa Pitsch, Chief Customer Experience Officer, FORMIA

“This is our third time exhibiting and I am totally satisfied. We will go home with a lot of new leads from the region. FTE brings the right quality of visitors to the event. I couldn’t expect that we would receive so many leads, so we are very happy. We will be back in 2024 and 2025, hopefully with an even bigger booth.”

Fatih Suluner, Chief Sales and Marketing Officer, TAV Technologies

“We’ve really enjoyed the event. It’s our first time here and we’ve met a lot of new clients in airlines and even some manufacturing partners that we’re looking forward to collaborating with. The quality of visitors has been fantastic, and we definitely have some new opportunities. We do plan to come back next year and continue to expand our reach into the Asia market.”

Jennifer Green, Co-founder & President, Procurall Solutions

“The overall experience has been great. One of the things I’ve most enjoyed about the event is meeting all of the people in the industry, including the airline buyers and also other suppliers. The networking and quality of visitors at the show have been great – we’re seeing the full procurement teams. I would definitely do this event again – it has been very collaborative.”

Paula Wines, Creative Director, Asia, Linstol

“Singapore is the perfect networking location in Asia Pacific. There have been a lot of networking opportunities and we are very pleased that all of the major airports and airlines are present at the event. The quality of visitors is extremely high compared to what we are seeing at other events in this industry. We will definitely be exhibiting again next year.”

Fabio Tomi, Regional Director APAC, Magnetic Automation

“The expo this year has been excellent. We’ve had some great visitors to the stand – the quality and depth of the visitors that we’ve had has been absolutely top-notch, so we’re very pleased with the last couple of days and what we’ve achieved here.”

David Coiley, Asia Pacific Regional Vice President, Inmarsat Aviation

“We’ve enjoyed the show, the traffic has been incredible, and we’ve had very interesting discussions with our customers and partners. I’m surprised with the quality and quantity of visitors to our stand – both have been beyond our expectations.”

Rakan Khaled, General Manager, Airport Systems, Collins Aerospace

“Our experience here has been amazing. It’s our first time here and we’re really grateful to be exhibiting. The number and quality of visitors to our stand has been very amazing – we’ve been able to make a lot of connections. After every conference session there has been a lot of people coming by our booth, so we’re very satisfied. Based on our experience this year, this is a very worthy event to come back to.”

Gabriella Sharon Gozali, Global Marketing Specialist, Makebot.ai

“The experience here has been great. I’ve really enjoyed looking at the new innovations on the stands that are here, as well as the opportunity to showcase our own business. The number and quality of visitors to our stand has met our expectations – from our perspective, it’s much more about the quality of visitors and we’re very pleased. We’ve had some really good dialogue with some very senior people in the industry.”

Mignon Buckingham, CEO of Airport Dimensions, Collinson Group Ltd

“The expo has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“The show has been very interesting, and it has been good to see friends, partners, customers and potential customers face-to-face. We have had a busy show and we are very satisfied with the leads and conversations. The networking opportunities are always a highlight. We have booked again already for next year.”

Michael Seidler, Senior Sales Manager, PrehKeyTec Germany

“It’s good to meet people face-to-face again, which is very good in terms of collaboration. The audience coming to our booth is very diversified – we’ve had airlines, airports, agencies and authorities, so it’s a very positive audience we’re seeing here. The networking opportunities and social events are very good – there’s a very relaxed atmosphere. We will be back next year for sure.”

Ryan Lee, Vertical Business Owner, Airports, AS APAC, dormakaba Singapore Pte Ltd

“The experience here was definitely very good. It’s great to be back and see everyone again. We’ve had a lot of visitors to our booth – I was impressed, it was even better than expected. The networking opportunities and social events have been very good, and I love the new event app that FTE is using. I have already booked our booth for next year.”

Jasper Quak, Managing Director, BAGTAG

“It’s been great to show what we do to first-time customers and also to maintain that presence with our existing customers and build on those personal relationships. It’s also been great to look around the exhibition and see what’s coming next. The walk-ups to the stand have been very positive as well, so hopefully there’s plenty of business to come afterwards.”

Henry Lake, Sales Account Manager, ESP Global Services

“Our team had the opportunity to showcase an entirely new omnichannel approach that matches the changing customer needs. On top of that, we also spoke to hundreds of professionals from the aviation industry and beyond, sharing our expertise in digital customer care and our self-service solution. Together with our partners, Gen25, M2mobi, Prestop and 24 sessions, we had an extremely insightful experience at the Expo.”

Tobias Walraven, CEO, RIFF

“It has been a very good networking experience. This is a show that all of the leading suppliers and integrators have to attend – it’s a “go to” show for the aviation industry.”

John Ng, Sales Manager (APAC), Desko

“The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, Singapore, 19-20 November 2024

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

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Awards

FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).



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Networking

FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.


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FTE APEX Asia Expo registration

Learn about the FTE APEX Asia Expo 2024 registration options

Click here to register

Have a question?

Contact us using our online form.


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Book your booth

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Vital Event Information

FTE APEX Asia Expo 2024 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

fte-asia-schema-img
Event
FTE APEX Asia Expo 2024
Date
- November 2024
Location
Marina Bay Sands Expo & Convention Centre, Singapore