The definitive industry innovation prize

Who are the innovators in the region taking this industry to greater heights? You decide.

The FTE APAC Innovate Awards

At the heart of every FTE show this year are the dynamic and highly anticipated FTE Innovate Awards. Following the success of our EMEA edition, where leading companies such as International Airlines Group (IAG), Turkish Airlines, Air France, flydubai, Lufthansa Group, Qatar Airways, Fraport, Aeroporti di Roma, Schiphol Group, Galeri AG, Content Trip Solutions (Smartvel), ZestIoT, and more took part, we are thrilled to bring this prestigious regional competition to Asia-Pacific. Join us for the next exciting edition at FTE APEX Asia Expo in Singapore on 19-20 November.

As the region’s largest and most respected innovation competition, industry stakeholders will pitch on-stage to impress our judges and audience, whose crucial votes will determine the winners.

Whether you’re an airline, airport, established vendor, or startup, we want to hear from you. The three categories are Most Innovative Vendor Initiative (open to vendors and startups only), Most Innovative Airline Initiative (open to airlines only), and Most Innovative Airport Initiative (open to airports only).

Winners will be announced on 20 November at the close of FTE APEX Asia Expo 2024.

View the FTE EMEA Innovate award winners >>
FTE-Innovate-Awards-trpohy

Awards categories:

The Most Innovative Vendor Initiative award is open to air transport industry vendors headquartered or with offices within the Asia-Pacific region.

  • Please describe the initiative and how it came to be?
  • Has the concept gone live yet?
  • What is innovative about the concept?
  • Can you provide any tangible results that prove the success of this initiative?
  • What do you perceive to be the long-term impact of this concept?
  • To what extent did budgets, R&D and resources impact this initiative?
  • How much collaboration was needed internally, and with other stakeholders, to develop and roll this initiative out?
  • What are the key learnings, if any, from this project that other industry stakeholders could benefit from?
  • What benefits, if any, does your concept deliver in the areas of Operational Efficiency, Commercial Performance and Sustainability in the air transport industry?

If your submission is successful, can you commit to pitch your idea to our judges and audience at FTE APEX Asia Expo in Singapore on 19-20 November?

Please attach any relevant documents to support your submission.

The Most Innovative Airline Initiative award is open to commercial airlines headquartered within the Asia-Pacific region. In order to qualify, the initiative must have gone live during or after January 2024. The judges will be looking for unique initiatives that display industry leadership and have delivered tangible benefits since being introduced. Initiatives that have delivered benefits in the following areas will be awarded extra credit: Operational Efficiency, Customer Experience, Commercial Performance and Sustainability.

  • Please describe the initiative and how it came to be?
  • When did the initiative go live within your organisation?
  • What is innovative about the initiative?
  • Can you provide any tangible results that prove the success of this initiative?
  • What do you perceive to be the long-term impact of this innovation?
  • To what extent did budgets and resources impact this initiative?
  • How much collaboration was needed internally, and with other stakeholders, to develop and roll this initiative out?
  • Is this initiative something that could scale across your organisation further, and perhaps the wider industry?
  • What are the key learnings from this project that others could take into their organisation?
  • What benefits, if any, does your initiative deliver on Operational Efficiency, Customer Experience, Commercial Performance and/or Sustainability for your airline?

If your submission is successful, can you commit to pitch your idea to our judges and audience at FTE APEX Asia Expo in Singapore on 19-20 November?

Please attach any relevant documents to support your submission.

The Most Innovative Airport Initiative award is open to airports headquartered within the within the Asia-Pacific region. To qualify, the initiative must have gone live during or after January 2024. The judges will be looking for unique initiatives that display industry leadership and have delivered tangible benefits since being introduced. Initiatives that have delivered benefits in the following areas will be awarded extra credit: Operational Efficiency, Customer Experience, Commercial Performance and Sustainability.

  • Please describe the initiative and how it came to be?
  • When did the initiative go live within your organisation?
  • What is innovative about the initiative?
  • Can you provide any tangible results that prove the success of this initiative?
  • What do you perceive to be the long-term impact of this innovation?
  • To what extent did budgets and resources impact this initiative?
  • How much collaboration was needed internally, and with other stakeholders, to develop and roll this initiative out?
  • Is this initiative something that could scale across your organisation further, and perhaps the wider industry?
  • What are the key learnings from this project that others could take into their organisation?
  • What benefit, if any, does your initiative deliver on sustainability, passenger experience, commercial performance and/or operational efficiency of your airport?

If your submission is successful, can you commit to pitch your idea to our judges and audience at FTE APEX Asia Expo in Singapore on 19-20 November?

Please attach any relevant documents to support your submission.

Awards criteria:

Click on a category above to view the criteria.

In all categories, extra credit will be awarded to efforts that deliver tangible benefits in the following areas: Operational Efficiency, Customer Experience, Commercial Performance and Sustainability.

Why you should enter the FTE APAC Innovate Awards

The FTE Innovate Awards recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Successful entrants, including shortlisted companies and the overall winners, will receive huge recognition for their outstanding achievements through FTE’s media platforms in the months to come, and at FTE APEX Asia Expo, which will take place in Singapore on 19-20 November.

Being part of these unique awards is beneficial for many reasons:

  • Showcase your achievements – tell everyone about your success!
  • Generate excellent PR opportunities
  • Generate new business opportunities
  • Receive validation for your team and organisation’s hard work
  • Inspire the industry with your ideas and contribute to our mission of continually advancing the industry for the benefit of its passengers and stakeholders

If your submission makes the final shortlist, you will be invited to deliver a pitch to your industry peers and a panel of expert judges at FTE APEX Asia Expo in Singapore on 19-20 November. The judging panel will provide immediate feedback and each member of the audience will vote for their favourite entry using the event app. In each category, the initiative with the most votes will be named the overall winner.

The overall winner in each category will be announced on 20 November at the close of FTE APEX Asia Expo 2024.

All submissions will be reviewed by the FTE team, select members of the FTE Advisory Board, and members of the FTE APAC Innovate Awards judging panel. Those selected as finalists will be invited to deliver a pitch to their industry peers and the expert judging panel at FTE APEX Asia Expo in Singapore on 19-20 November. The audience will vote for the winner in each category during the event.

If you are selected as a finalist and accept the invitation to deliver a pitch, your organisation will qualify for one complimentary ticket for FTE APEX Asia Expo to enjoy the show and pitch your submission on stage. Airline and airport finalists will also be offered a showcase spot on the exhibition floor to display the details of their shortlisted initiative and enable our audience to engage with them directly to learn more before casting their vote.

FTE will share details of the finalists and their initiatives in advance of FTE APEX Asia Expo through our many communication platforms. Onsite at the event in Singapore there will be a dedicated pitch session for each category, during which the finalists will have time to make their case directly on stage to our judges and audience. The judges will share their immediate thoughts and comments on what they have heard, including who they think the winner should be in each category, before the members of the audience cast their all-important votes.

  • Each entry may include a maximum of 10 appendices to support the submission
  • Appendices are supporting evidence and must be relevant to your entry
  • Any appendices too large to submit can be shared as a zip file using secure transfer sites such as wetransfer.com to kerry@futuretravelexperience.com
  • Entries made after the deadline will not be accepted. For questions regarding this deadline, please contact kerry@futuretravelexperience.com
  • Leave plenty of time to complete your entry to ensure it is of the highest quality and allow extra time for content to be signed off by your organisation internally
  • Ensure you have the appropriate permissions to share the information provided in your submission

Why be part of FTE APEX Asia Expo?

Delegate and exhibitor testimonials

“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”

Andrew Tan, Director and Head Airport Operations, Changi Airports International

“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”

Ronny Lau Nga Lok, Assistant to Vice President, Customer Services cum General Manager – Service Development, Air Macau

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“FTE APEX Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“In 2023, this is one of the best shows we have attended. We have had a very busy stand with a lot of high-quality leads, so it has been an absolutely wonderful experience for us. For 2024, this event for the Asia Pacific region will absolutely be a must.”

Luca Alessandro Francese, Marketing Global Manager, Thales

“Our experience has been great. What we’ve enjoyed is meeting professionals across the aviation industry, having very deep conversations and learning from them, as well as sharing our own journey. It has been a very diverse range of people we have met in terms of networking, so it has been a very enriching experience. I would love to keep coming to this event.”

Rishi Mehta, CEO & President, Waisl

“FTE APEX Asia Expo has been a great networking event. We’ve had a steady stream of visitors, some very good meetings and made some good new connections. The social and networking events have been very strong. There’s been a good quality of visitor here and we’ve had the opportunity to meet people we otherwise wouldn’t have. We will definitely be coming back again next year – it’s an important event for us.”

John White, CEO, Inflight Dublin

“We have been able to showcase many new technologies to airlines and airports, so they can visualise how they are going to help them through transformation and digitalisation. The quality of visitors has been great. There has been a lot of regional, Asia Pacific customers coming through. This is one of the main events for us in Asia Pacific.”

Sanjeev K, Vice President, SITA at Airports, Borders, Communications & Data Exchange, SITA

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, Singapore, 11-12 November 2025

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

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Awards

FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).



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Networking

FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.


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FTE APEX Asia Expo registration

Learn about the FTE APEX Asia Expo 2024 registration options

Click here to register

Have a question?

Contact us using our online form.


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Book your booth

Exhibit your product or service. Contact our team to discuss the opportunities available:

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Vital Event Information

FTE APEX Asia Expo 2025 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

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Event
FTE APEX Asia Expo 2025
Date
- November 2025
Location
Marina Bay Sands Expo & Convention Centre, Singapore

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