Premium Conference

Providing inspiration on customer experience, innovation and business performance
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The aviation industry is facing a defining period and whichever way you look change is on the horizon. This leaves our audience of airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry stakeholders wondering what steps need to be taken now to prepare for the future, and what approach they need to take to drive their businesses forward.

We believe that innovation is rarely achieved in isolation and air transport is an industry that relies on a great number of stakeholders working together effectively to provide improved passenger experiences and greater efficiencies for all. This is why we provide a platform across our conferences to champion the most exciting innovations, collaborations, visions and learnings.

Our 2024 theme is “Innovate to Grow”. The Premium Conference will provide unique insights into how the world will evolve over the short, medium and long-term, and how effective utilisation of technology, innovation, hospitality and collaboration can reimagine air travel for the better and support the significant growth that airlines, airports and their partners in the region will experience in the years to come. We have great confidence that this theme and focus will help to inspire dynamic new ideas to help you define a new wave of innovation and success for your organisation.

The agenda for FTE APEX Asia Expo 2024 is currently being developed, but to give you an idea of the overall quality and areas of focus, please review the Premium Conference agenda from our 2023 event:

Stage 1 – Premium Conference Sessions

Tuesday 7th November 2023

Tuesday 7th November 15:30 - 17:30

FTE Baggage Innovation Working Group and FTE Digital, Innovation & Startup Hub – Joint Meeting (members only)

Topics to be covered include robotics and automation

FTE’s working groups bring together the most innovative and progressive organisations to provide a unique platform for sharing, learning, cooperation and industry advancement. In Singapore, Changi Airport Group will kindly host a meeting to bring together the members of our FTE Baggage Innovation Working Group (BIWG) and FTE Digital, Innovation & Startup Hub to focus on the topics of robotics and automation, where huge advancements are being made right now to solve many real-world challenges in the aviation industry. BIWG members will also have the opportunity to tour the CAG T2 Baggage Hall beforehand.

Tuesday 7th November 16:00 - 17:00

Changi Airport Terminal 2 Tour, hosted by Changi Airport Group

Now Fully Booked

Headline Partner Changi Airport Group will kindly facilitate guided tours for Premium Pass holders of the all-new Terminal 2 (T2), where nature meets modernity and seamlessly merges the realms of architecture and landscape. Inaugurated in 1991, the terminal underwent a three-and-a-half-year transformation journey in 2020 to increase handling capacity, enhance facilities and bring in more efficient systems. The T2 expansion project has added 15,500 square metres to the terminal building to support additional infrastructure, new systems and more retail offerings.

Tuesday 7th November 18:30 - 20:30

The FTE APEX Asia Expo Networking Ice Breaker, hosted at Hub & Spoke

Hub & Spoke – Changi Airport’s outdoor recreation hub next to Terminal 2 – will host the FTE APEX Asia Expo Networking Ice Breaker. The venue boasts a unique glasshouse Café, live music bar, and is Changi’s gateway for visitors to experience the airport’s outdoor gardens and Singapore’s tropical offerings in a more adventurous way. The first drink is on us and attendees will enjoy live music, and have the opportunity to network with peers in both indoor and al-fresco settings at Hub & Spoke. In addition, bicycle rides and guided buggy tours will be available throughout the evening to take visitors through the Jurassic Arc and Changi Jurassic Mile – to showcase how Changi Airport innovates to delight passengers beyond conventional indoor terminal spaces. Attendees will also be able to purchase additional drinks and food if they wish to do so.


Hosted by:



Wednesday 8th November 2023

Wednesday 8th November 09:00 - 09:05

Ribbon-cutting ceremony

Wednesday 8th November 09:15 - 09:30

Welcome Addresses

Daniel Coleman

Founder & CEO

Future Travel Experience

Jayson Goh

Executive Vice President, Airport Management

Changi Airport Group

Wednesday 8th November 09:30 - 10:20

Opening Keynote Panel – Leadership perspectives on the biggest opportunities and challenges for the aviation industry across Asia and beyond

Monica Miller

Asia Business Reporter

BBC News

Jayson Goh

Executive Vice President, Airport Management

Changi Airport Group

Manish Raniga

CEO of Airline Investments

777 Partners

Sumesh Patel

President, Asia Pacific


10:20 - 11:30

Conference break - dedicated time in the exhibition hall

Wednesday 8th November 11:30 - 12:30

Airline Innovation Summit: How airlines and their partners are making pioneering use of technology to enhance CX, efficiency and sustainability

Ryan Ghee

Chief Operating Officer

Future Travel Experience


Leveraging AI solutions as part of a major CRM digital transformation effort at Turkish Airlines  

Emre Yavuz

Manager, Advanced Analytics and Customer Data Management

Turkish Airlines Technology

ZIPAIR: Charting unconventional skies with JAL’s legacy – an insider’s perspective on strategic IT integration and innovation 

Akemi Kimura

Manager, Fast Travel, IT Strategy & Development,


How Southwest Airlines is leveraging technologies such as Artificial Intelligence and Machine Learning to boost operational efficiency and the customer experience

Kevin Kleist

Senior Emerging Trends Advisor

Southwest Airlines

Sponsored by:

12:30 - 13:30

Conference break – dedicated time in the exhibition hall

Wednesday 8th November 13:45 - 14:45

Airport Innovation Summit: How airports and their partners are making pioneering use of technology to enhance CX, efficiency and sustainability

Javed Malik

Chair of the Advisory Board

Ink Innovation


Implementing technology to enhance CX and efficiency across different customer landscapes across the globe

Andrew Tan

Director and Head, Airport Operations

Changi Airports International

How Noida International Airport is leveraging the cloud, common-use self-service and biometrics to create a world-class passenger experience

Anurag Shandilya

Head – Airport Operations

Noida International Airport (by Flughafen Zürich AG)

Sunil Ankalgi

Regional Director, Sales & Account Management, Airline and Airport Operations, APAC


14:45 - 15:45

Conference break - dedicated time in the exhibition hall

Wednesday 8th November 15:15 - 15:45

Fireside Chat

Monica Miller

Asia Business Reporter

BBC News

A Fireside Chat with:
Dabraj Sing

Chief Business Officer

airasia MOVE

In a strategic move, the digital arm of Capital A – airasia Digital – recently announced its transformation into MOVE Digital (MOVE). This heralds an exciting chapter in its next phase of growth and as part of this the airasia Superapp has been rebranded as ‘airasia MOVE’. A key priority will be to further drive airasia MOVE’s vision as a low-cost travel platform with high conversion.

Wednesday 8th November 15:45 - 16:15

Special Presentation: How the pioneering ‘Digital, Innovation, Ventures & Analytics’ (DIVA) programme is helping Changi Airport Group to successfully tap into new and emerging technologies and trends, ranging from artificial intelligence to the metaverse

Jeffrey Loke

Senior Vice President, DIVA and Pricing & Commercial Strategy

Changi Airport Group

16:15 - 16:30

Conference break – dedicated time in the exhibition hall

Wednesday 8th November 16:30 - 17:30

Revolutionising passenger and baggage processing to better serve evolving customer needs – from automation to biometrics and more


Following a scene-setting presentation by the moderator, each speaker will deliver a presentation, before the session moves into an interactive panel discussion.


Scene-setting presentation: Moving data from different sources and applying analytics & AI to deliver a consistent and reliable experience to the customer and asset owner

Kit Su Lee

Regional Head of Operations, Asia-Pacific

Collins Aerospace


Using AI-driven solutions to deliver better flow management and locate and recognise baggage

Jordie Knoppers
Jordie Knoppers

Future Customer Journey Manager

KLM Royal Dutch Airlines

Goodbye old, hello new! How Alaska Airlines is redeveloping the ticket lobby and empowering guests

April Murphy

Hub Developments Portfolio Manager

Alaska Airlines

An exclusive update on the latest POCs being undertaken by the FTE Baggage Innovation Working Group, which is helping to redefine baggage handling

Darin Juby

Head of Baggage Transformation

Future Travel Experience

Wednesday 8th November 17:45 - 18:15

FTE APEX Asia Expo Awards Ceremony

The FTE APAC Pioneer Awards will shine a light on the 20 airlines and airports across Asia-Pacific who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the twenty nominees will be presented with an “Outstanding Achievement” trophy, and six others will be highly commended during an official awards ceremony which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.


Sponsored by:

Wednesday 8th November 18:15 - 20:15

FTE APEX Asia Expo Reception & Awards After Party

Relax and network with music and refreshments while taking in stunning views of Singapore from the 4th Floor of the MBS Convention Centre. The Reception will culminate with a viewing of the Spectra outdoor light and water show. As the story unfolds before your eyes, you’ll be immersed in a beautiful symphony of music, water and light that’s powered by advanced lasers, fountain jets and visual projectors.

Sponsored by:

Thursday 9th November 2023

Thursday 9th November 09:00 - 09:30

Day 2 Opening Virtual Keynote

Exclusive insights into the findings of the groundbreaking FTE/Fast Future Study on ‘Tomorrow’s Customer 2030’

Rohit Talwar


Fast Future

Thursday 9th November 09:30 - 10:30

Inflight innovation powered by technology and creativity


After a scene-setting presentation, each panellist will speak from their seat for five minutes to share how they are embracing innovation and technology to enhance the inflight experience, before the session moves into an interactive panel discussion.

Topics to be covered

The future of IFEC, new business models, digitalising the aircraft cabin, new use cases, F&B ordering, advertising opportunities, inflight payment and more.

Lauren Costello

Executive Director

Airline Passenger Experience Association (APEX)

Scene-setting presentation
david-coiley VP Aviation
David Coiley

Regional Vice President Asia Pacific Aviation Sales


Additional panellists:
Mir Amer Hussain

Head - Product (Onboard) & IFE&C

Air India

Ingo Wuggetzer

Vice President Cabin Marketing


Verena Bintaro

Director of Marketing, Communications and Partnerships


Thursday 9th November 10:30 - 11:00

CEO Fireside Chat

Monica Miller

Asia Business Reporter

BBC News

Theo Panagiotoulias
Theo Panagiotoulias


Star Alliance

Thursday 9th November 11:30 - 12:30

The Customer Experience & Service Summit – creating unique and memorable customer journeys


Each speaker will deliver a presentation to share how they are embracing innovation to enhance the customer journey, before the session moves into an interactive discussion led by the moderator. Topics to be covered include customer experience, customer service, personalisation, comfort and F&B.

Stuart Forster


Onboard Hospitality


Utilising data dynamically to enrich the customer experience on the day of travel and beyond

Keiichi Ueda

VP of Digital Transformation & Innovation

All Nippon Airways

The evolving role of Airport Lounges to elevate the passenger experience on the ground

Syaifullah Sarip

Head of Business Development, APAC

Airport Dimensions 

Additional panellist
Steven Dickson

Operations Advisor

Cebu Pacific

12:30 - 13:30

Conference break - dedicated time in the exhibition hall

Thursday 9th November 13:30 - 14:30

How to become a top-rated airline or airport in passenger experience rating programmes like APEX and Skytrax – lessons from those who have climbed the ladder


After scene-setting by the moderator, we will hear learnings from air transport stakeholders who have successfully climbed CX rankings in recent years in a panel session format.

Prae Prasitwisat

Chief Experience Officer


Christian Draeger

VP Customer Experience

Star Alliance

Rowan Chalmers

Chief Transformation Officer

Fiji Airways

Nicholas Donovan

Head of Aviation Services

Melbourne Airport

Lim Kim Hai

Executive Chairman

Rex Airlines

Craig Devoy

Managing Partner


14:30 - 15:00

Conference break – dedicated time in the exhibition hall

Thursday 9th November 15:00 - 15:45

The APEX Regional Passenger Choice Awards Ceremony

APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organising app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2024 APEX Passenger Choice Awards.

The awards will recognise regional excellence by airlines in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi across the following territories – Central/Southern Asia, Eastern Asia, Greater China & South Pacific.

Register for FTE APEX Asia Expo 2024

Registration Options Register For Free

Why be part of FTE APEX Asia Expo?

Delegate and exhibitor testimonials

“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”

Andrew Tan, Director and Head Airport Operations, Changi Airports International

“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”

Ronny Lau Nga Lok, Assistant to Vice President, Customer Services cum General Manager – Service Development, Air Macau

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“FTE APEX Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bangalore International Airport Limited (BIAL)

“The expo has been an amazing experience. I really love it, as I have made many new connections… We have found a diverse range of potential partners to work with here.”

Anissa Soraya, Manager Inflight Material & IFEC, Garuda Indonesia

“The experience at FTE APEX Asia Expo has been great. I love the networking and the opportunity to meet new people, especially in this market. I haven’t been here before, so it’s been a good opportunity to come out to Singapore, meet some new people, and learn more about what’s going on in this culture and environment in the industry.”

Kevin Kleist, Sr. Emerging Trends Advisor, Southwest Airlines

“This is my third FTE event this year and it has been excellent. APAC is a very big market for us and I have had a great opportunity to meet lots of our partners here in the region. The overall atmosphere at FTE APEX Asia Expo has been second to none. The networking opportunities that FTE brings are always very special. I’m able to do five weeks’ worth of work in five minutes because there are just so many people here and the calibre of attendees – whether it’s airports, airlines or suppliers – is fantastic.”

Patrick Sgueglia, Senior Product Manager Biometrics, Lufthansa

“It has been brilliant. This is my first time in Singapore and I really enjoyed the Changi Airport T2 tour – it’s very inspirational to see all of the exciting new things there. I have also really enjoyed the social events and networking opportunities, and the chance to meet customer airlines in Asia Pacific. I was able to meet and share experiences with other airports in this region, as well as potential new suppliers for our projects.”

Nicol Seifertova, E-commerce Manager, Prague Airport

“It was very inspirational to be back in person and have the chance to meet many people from within the aviation ecosystem. It has been a fantastic event with great discussions and exchanges on the various panels. We need this kind of event to bring all of the ecosystem partners together and find solutions that support everybody.”

Stefan List, Head of Cabin Market Insights, Airbus

“It’s a great experience to be at this expo, where the exhibitors are showcasing what passengers would like to have in the future. This event is very good because it gives airlines the opportunity to see what’s coming in the future, so we can improve the passenger experience.”

Mohd Mustafa Zainal Abidin, Senior Executive, AirAsia

“My experience at FTE APEX Asia Expo has been great this year. We’ve been able to see many companies that offer innovative solutions. One of the most valuable things is making connections with airports and other airlines, and people who are trying to solve a lot of the same problems that we’re trying to solve.”

Deacon Konc, Director, Innovation & Solutions, United Airlines

“The event has been very effective for us. The conference sessions have been interesting. We have had the opportunity to see which initiatives other airlines are working on right now and perspectives from different markets. The exhibition has also been very interesting – we have seen a lot of vendors from different areas. You can find solutions for airports and airlines. It’s our first visit to FTE APEX Asia Expo and I hope to be back.”

Yerzhan Akhmetzhanov, Head of Innovation, FlyArystan (Air Astana Group)

“In 2023, this is one of the best shows we have attended. We have had a very busy stand with a lot of high-quality leads, so it has been an absolutely wonderful experience for us. For 2024, this event for the Asia Pacific region will absolutely be a must.”

Luca Alessandro Francese, Marketing Global Manager, Thales

“Our experience has been great. What we’ve enjoyed is meeting professionals across the aviation industry, having very deep conversations and learning from them, as well as sharing our own journey. It has been a very diverse range of people we have met in terms of networking, so it has been a very enriching experience. I would love to keep coming to this event.”

Rishi Mehta, CEO & President, Waisl

“FTE APEX Asia Expo has been a great networking event. We’ve had a steady stream of visitors, some very good meetings and made some good new connections. The social and networking events have been very strong. There’s been a good quality of visitor here and we’ve had the opportunity to meet people we otherwise wouldn’t have. We will definitely be coming back again next year – it’s an important event for us.”

John White, CEO, Inflight Dublin

“We have been able to showcase many new technologies to airlines and airports, so they can visualise how they are going to help them through transformation and digitalisation. The quality of visitors has been great. There has been a lot of regional, Asia Pacific customers coming through. This is one of the main events for us in Asia Pacific.”

Sanjeev K, Vice President, SITA at Airports, Borders, Communications & Data Exchange, SITA

“The quality of people here is extremely high, and we have been speaking to the decision-makers. The social events have been great for networking and meeting people we haven’t met before. The FTE team was very good at introducing me to many airlines during the event, so it has been very positive. The networking app has also been exceptionally good, and I’ve had some very high-quality meetings because of it. We will definitely be here next year.”

David Thomas, Chief Operations and Product Officer / Joint Founder, Apios

“The part I have most enjoyed is getting to meet a lot of new people and companies and learn about new technologies. The networking opportunities are very good here, with a lot of diverse companies represented. It has been a very good experience and we will definitely return to exhibit in 2024.”

Richi Ang, Business Development Manager, JG Tech Innovation

“It has been a brilliant experience. For us, the event has been very exhilarating, and we have found the conversations very meaningful. FTE events always live up to expectations. The number of attendees is growing each year and we find that decision-makers and influencers are here, and they want to have real, serious conversations. We find a lot of value exhibiting and will most definitely be back next year, hopefully with an even bigger booth.”

Maneesh Jaikrishna, Managing Director of Middle East, Asia Pacific & Africa, Vision-Box

“FTE APEX Asia Expo is a great opportunity to connect with customers and this is one of the most critical events for us within the region. We’re very pleased with the quality and quantity of visitors – we’ve seen lots of our key customers and some target customers as well. 100% we will be back again next year – probably with a bigger booth than this year.”

Marisa Pitsch, Chief Customer Experience Officer, FORMIA

“This is our third time exhibiting and I am totally satisfied. We will go home with a lot of new leads from the region. FTE brings the right quality of visitors to the event. I couldn’t expect that we would receive so many leads, so we are very happy. We will be back in 2024 and 2025, hopefully with an even bigger booth.”

Fatih Suluner, Chief Sales and Marketing Officer, TAV Technologies

“We’ve really enjoyed the event. It’s our first time here and we’ve met a lot of new clients in airlines and even some manufacturing partners that we’re looking forward to collaborating with. The quality of visitors has been fantastic, and we definitely have some new opportunities. We do plan to come back next year and continue to expand our reach into the Asia market.”

Jennifer Green, Co-founder & President, Procurall Solutions

“The overall experience has been great. One of the things I’ve most enjoyed about the event is meeting all of the people in the industry, including the airline buyers and also other suppliers. The networking and quality of visitors at the show have been great – we’re seeing the full procurement teams. I would definitely do this event again – it has been very collaborative.”

Paula Wines, Creative Director, Asia, Linstol

“Singapore is the perfect networking location in Asia Pacific. There have been a lot of networking opportunities and we are very pleased that all of the major airports and airlines are present at the event. The quality of visitors is extremely high compared to what we are seeing at other events in this industry. We will definitely be exhibiting again next year.”

Fabio Tomi, Regional Director APAC, Magnetic Automation

“The expo this year has been excellent. We’ve had some great visitors to the stand – the quality and depth of the visitors that we’ve had has been absolutely top-notch, so we’re very pleased with the last couple of days and what we’ve achieved here.”

David Coiley, Asia Pacific Regional Vice President, Inmarsat Aviation

“We’ve enjoyed the show, the traffic has been incredible, and we’ve had very interesting discussions with our customers and partners. I’m surprised with the quality and quantity of visitors to our stand – both have been beyond our expectations.”

Rakan Khaled, General Manager, Airport Systems, Collins Aerospace

“Our experience here has been amazing. It’s our first time here and we’re really grateful to be exhibiting. The number and quality of visitors to our stand has been very amazing – we’ve been able to make a lot of connections. After every conference session there has been a lot of people coming by our booth, so we’re very satisfied. Based on our experience this year, this is a very worthy event to come back to.”

Gabriella Sharon Gozali, Global Marketing Specialist,

“The experience here has been great. I’ve really enjoyed looking at the new innovations on the stands that are here, as well as the opportunity to showcase our own business. The number and quality of visitors to our stand has met our expectations – from our perspective, it’s much more about the quality of visitors and we’re very pleased. We’ve had some really good dialogue with some very senior people in the industry.”

Mignon Buckingham, CEO of Airport Dimensions, Collinson Group Ltd

“The expo has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“The show has been very interesting, and it has been good to see friends, partners, customers and potential customers face-to-face. We have had a busy show and we are very satisfied with the leads and conversations. The networking opportunities are always a highlight. We have booked again already for next year.”

Michael Seidler, Senior Sales Manager, PrehKeyTec Germany

“It’s good to meet people face-to-face again, which is very good in terms of collaboration. The audience coming to our booth is very diversified – we’ve had airlines, airports, agencies and authorities, so it’s a very positive audience we’re seeing here. The networking opportunities and social events are very good – there’s a very relaxed atmosphere. We will be back next year for sure.”

Ryan Lee, Vertical Business Owner, Airports, AS APAC, dormakaba Singapore Pte Ltd

“The experience here was definitely very good. It’s great to be back and see everyone again. We’ve had a lot of visitors to our booth – I was impressed, it was even better than expected. The networking opportunities and social events have been very good, and I love the new event app that FTE is using. I have already booked our booth for next year.”

Jasper Quak, Managing Director, BAGTAG

“It’s been great to show what we do to first-time customers and also to maintain that presence with our existing customers and build on those personal relationships. It’s also been great to look around the exhibition and see what’s coming next. The walk-ups to the stand have been very positive as well, so hopefully there’s plenty of business to come afterwards.”

Henry Lake, Sales Account Manager, ESP Global Services

“Our team had the opportunity to showcase an entirely new omnichannel approach that matches the changing customer needs. On top of that, we also spoke to hundreds of professionals from the aviation industry and beyond, sharing our expertise in digital customer care and our self-service solution. Together with our partners, Gen25, M2mobi, Prestop and 24 sessions, we had an extremely insightful experience at the Expo.”

Tobias Walraven, CEO, RIFF

“It has been a very good networking experience. This is a show that all of the leading suppliers and integrators have to attend – it’s a “go to” show for the aviation industry.”

John Ng, Sales Manager (APAC), Desko

“The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, Singapore, 19-20 November 2024

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

More information


FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).

More information


FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.

More information

FTE APEX Asia Expo registration

Learn about the FTE APEX Asia Expo 2024 registration options

Click here to register

Have a question?

Contact us using our online form.

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Book your booth

Exhibit your product or service. Contact our team to discuss the opportunities available:

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Vital Event Information

FTE APEX Asia Expo 2024 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

FTE APEX Asia Expo 2024
- November 2024
Marina Bay Sands Expo & Convention Centre, Singapore