Premium Conferences

Premium education providing inspiration on customer experience, innovation, ancillary revenue and loyalty. Open to Premium Pass holders only.

Technological, digital and engineering advancements are reshaping almost every industry on the planet and travel is rife with disruption. This leaves our audience of airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry stakeholders wondering what steps need to be taken now to prepare for the future, and what approach they need to take towards innovation to drive their businesses forward. We believe that innovation is rarely achieved in isolation and air transport is an industry that relies on a great number of stakeholders working together effectively to provide improved passenger experiences and greater efficiencies across the sector. So, our 2019 theme is “Collaborate to Innovate”, to champion great examples of collaboration that have powered impressive results, and to help drive collaboration between attendees for the benefit of the industry. We have great confidence that this focus will provide inspiration and dynamic ideas, which will help you define your next wave of innovation.


We are pleased to confirm that there will be two Premium Conference stages in 2019, featuring four Premium Conference tracks dedicated to ‘On the Ground’, ‘Up in the Air’, ‘Ancillary’ and ‘Digital Innovation’, enabling us to dive even deeper into the areas that we know are of most interest to our audience.

In addition our Expo stage open to all participants on a complimentary basis will also provide a wealth of quality education that include session created and led by FTE as well as our valued partners such as Onboard Hospitality.

Agendas will be launched imminently.

2019 speakers confirmed already include:


Jerome Thil

Jerome Thil

VP Digital Innovation

Singapore Airlines Group

Ingo Wuggetzer

Ingo Wuggetzer

Vice President Marketing

Airbus

Nigel Fanning

Nigel Fanning

Head of Product & Ancillary Revenue

Jetstar Group

Gunardi Minah

Gunardi Minah

GM Marketing

Lion Air

Henk Jan Gerzee

Henk Jan Gerzee

Chief Digital & Innovation Officer

Royal Schiphol Group

Brad Moore

Brad Moore

Senior Vice President Ground Operations

Qatar Airways

Jean-Sebastien Pard

Jean-Sebastien Pard

Manager, Facilitation and Passenger Services, Airports Council International

ACI World

Simon Wilcox

Simon Wilcox

Automation and Innovation Transformation

Heathrow Airport

Timo Jarvela

Timo Jarvela

VP Passenger Experience & Processes

Finavia

Bernard Siew

Bernard Siew

VP, Innovation Lab

Changi Airport Group

Alain Chisari

Alain Chisari

Vice President Asia & Pacific

Lufthansa Group

Joe Leader

Joe Leader

CEO

APEX & IFSA

Register for FTE-APEX Asia EXPO 2019 for FREE!

Access to the EXPO is completely FREE for all attendees!

Airports & Airlines get a FREE Premium Pass!

Find out more Register now!

Travel & Accommodation

Perfect Location

Marina Bay Sands, 12-13 November 2019, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

Learn more about Singapore

Vital Event Information

FTE-APEX Asia EXPO 2019 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

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Event
FTE-APEX Asia EXPO 2019
Date
- November 2019
Location
Marina Bay Sands Expo and Convention Centre, Singapore