Headline Partners

Future Travel Experience
12-13 November 2019 | Marina Bay Sands Expo and Convention Centre, Singapore

Confirmed Speakers for 2019

Aryo Nugroho

IT Business transformation manager

Javed Malik

Group Chief Operating Officer

Hide Isomura


Keith Yates


Karam Chand


Dominic Walters

Vice President Marketing Communications & Strategy, Inmarsat Aviation

Xuewu(Shawn) Wang

Founder, Head of Data Labs

Miriam Hoekstra van der Deen

Director of Operations

Bryan Thompson

Chief Executive Officer

Daan Debie

Director Engineering & Architecture

Eric Thain

General Manager – Brand Development

Richard Meredith

Project Director

Alain Chisari

Vice President Asia & Pacific

Timo Jarvela

VP Passenger Experience & Processes

Brad Moore

Senior Vice President Ground Operations

Ingo Wuggetzer

Vice President Marketing

Jean-Sebastien Pard

Manager, Facilitation and Passenger Services, Airports Council International

Henk Jan Gerzee

Chief Digital Officer / Innovation Officer

Apple Ignacio

Director, Ancillaries

Gunardi Minah

GM Marketing

Ravinder Singh

Chief Information & Innovation Officer, Tata Singapore Airlines

Julie Baxter


Jerome Thil

VP Digital Innovation

Simon Wilcox

Automation and Innovation Transformation

Jose Oller

Executive Vice President Operations

Vivian Lo

GM Customer Experience and Design

Akira Mitsumasu

VP - Global Marketing, Japan Airlines & Member of the APEX Board of Directors

Bernard Siew

VP – Innovation

Tony Chapman

Senior Director, Marketing, Product Management and Strategy

Nigel Fanning

Head of Product & Ancillary Revenue

Ryan Ghee

Head of Strategy, Engagement and Content

Joe Leader


Daniel Coleman


Speakers that took part in the FTE Asia EXPO 2018 premium conference

Lye Teck Tan

Executive Vice President - Airport Management

Ravinder Singh

Chief Information & Innovation Officer

Michael Shearer OBE

APAC Managing Director

Vivian Lo

GM Customer Experience and Design

Nikhil Manchharam

Managing Director, Development Asia

Jerome Thil

VP Digital Innovation

Jordie Knoppers

Innovation Manager – Biometrics

KLM Royal Dutch Airlines

Sukumar Panda

General Manager Innovation Lab

Bengaluru International Airport

Michael Altenbuchner

Manager Innovation & Digitization

Terminal 2 Company Munich Airport

Gunardi Minah

GM Marketing

Lion Air Group

Shikha Guwalani

Solutions Architect, ASEAN,


Al McGowan

Senior Director, Innovation

Panasonic Avionics

Andrew Kenji Wang Fujiyama

Cabin crew schedule system and Innovation Strategy

Japan Airlines

Brett Henry


Travel Daily Media

Steve Karoly

Senior Director, Innovation and Program Delivery

Vantage Airport Group

Azli Mohamed

Chief Strategy Officer

Malaysia Airports

Chris Walker

APAC CTO & Head of Engineering, AppDynamics


Xavier Assouad

Vice President – Australasia


Jason Delamore

General Manager Marketing & Technology

Auckland Airport

Murray Young

Chief Information Officer, Information Services

New Zealand Customs Service

Bess Chapman

Operating Principal

JetBlue Technology Ventures

Junichi Shimizu

Deputy Vice President, Business Marketing Division

Haneda Robotics Lab

Chua Ching Hock

Senior Manager, Airport Operations Management

Changi Airport Group

Julie Baxter


Onboard Hospitality

Javier Massot

Vice President Airport Services

Cebu Pacific Air

Senaka Bandaranayake

Senior Manager Product Development

SriLankan Airlines

Linda Bos

Blockchain Lead

KLM Royal Dutch Airlines

Kenneth Andersson

Head of Innovation & Product Transformation


Tan Lye Teck

Executive Vice President - Airport Management

Changi Airport Group

Martin Bowman

Aviation Technology Director


Azim Barodawala



Joe Chiu

Vice President, Digital & Commercial Systems

Changi Airport Group

Barathan Pasupathi

Chief Executive Officer

Jetstar Asia

Salvador Britanico

Vice President for Inflight Services

Philippine Airlines

Vinoop Goel

Regional Director - Airport, Passenger, Cargo & Security/Member & External Relations - Asia Pacific,

International Air Transport Association (IATA)

Jon Norris

Executive Advisor

Future Travel Experience

Tony Chapman

Senior Director, Marketing, Product Management and Strategy

Collins Aerospace

Ryan Ghee

Head of Strategy, Engagement and Content

Future Travel Experience

Joe Leader



Jamal Al Awadhi

Head of Guest Experience Commercial

Etihad Airways

Daniel Coleman


Future Travel Experience

Speakers that took part in the FTE Asia 2018 EXPO floor stage

Guido Peetermans

Head, Passenger Security

Diana Poh

Regional Manager, APCS

Younkyung Kim

Regional Manager, Airport, Passenger, Cargo & Security

Pieter Stor


Dr. Fabian Zwirn

Technology Product Leader

Stu McGraw

Regional Sales Manager

Al McGowan

Sr Director, Innovation

Laurence Fornari


Michael Walbrach

Senior Account Manager

Antonio Saad

Business Solutions Manager

Tony Chapman

Senior Director, Product Management and Strategic Programmes

Nik Loukas


Joe Leader


Jeremy Clark


Niklas Sandor

Regional and Brand Director

Shikha Guwalani

Solutions Architect, ASEAN

Mike Pooley

Advisor to the travel catering sector and former head of Asia Pacific for gategroup

Travel & Accommodation

Perfect Location

Marina Bay Sands, 12-13 November 2019, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

Book your accomodation today

Vital Event Information

FTE-APEX Asia EXPO 2019 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

- November 2019
Marina Bay Sands Expo and Convention Centre, Singapore

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