FTE APEX Asia Expo+ will be delivered as a hybrid event, powered by in-person participation onsite in Singapore and complemented by online participation for those who are unable to attend in person.
During the two live show days virtual delegates will be able to attend live online tours and product demos streamed directly from the FTE APEX Asia Expo+ exhibition hall. Select conference sessions will also be streamed online in real time, and a networking lounge will enable all premium attendees to network via messaging and video calls.
Following that for a period of 30 days, virtual attendees will be able to access the FTE APEX Asia Expo+ portal at any hour of the day to watch conference presentations and supplier pitch sessions, and revisit exhibitors virtually to learn all about the products, services & solutions on display that can help them overcome today’s challenges and then thrive in the post-COVID-19 world.
The launch of FTE APEX Asia Expo+ enables us to host the industry’s first major regional hybrid trade show focusing on reimagining end-to-end passenger experiences and business performance, bringing together the very best of our acclaimed in-person and online events. In turn, this will create an unrivalled audience comprising thousands of the industry’s thought leaders and decision-makers.
The Onboard Hospitality Forum - Asia is now a popular and established feature within FTE APEX Asia Expo+. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking, and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation. Held largely within a dedicated zone, the free-to-attend Forum is specifically designed to support buyers of inflight passenger comfort and catering. For 2020 it will include roundtable debates and educational sessions, as well as a dedicated exhibition zone, where leading inflight wellness and catering companies will be able to showcase their latest products and services.
In 2019 a number of leading inflight wellness and catering companies showcased their latest products and services, including SATS, Bayart Innovations, Beijing Dapeng, FORMIA, Global-C, Linstol, Monty’s Bakehouse and many more.
During the two-day Onboard Hospitality Forum Asia, attendees also had the chance to hear inspiration from a number of leaders in the hospitality sector, such as APOT (Asia Pacific Onboard Travel), United Airlines, Sri Lankan Airlines, Japan Airlines, SATS, APEX and IFSA. Among the topics discussed were inflight catering and customer experience innovations, Corporate Social Responsibility, sustainability and accessibility.
Bigger and better for 2021
APEX invites content providers, and airline buyers, in the region to take part in the APEX Asia Content Market in Singapore. APEX introduced this new zone into the trade show in response to growing regional demands for IFE content in one of the busiest regions for airline travel in the world.
Exhibitors at the 2019 event included Encore Inflight Limited, Flame Distribution, Signal Lamp Entertainment and Stellar Entertainment
If you are interested in exhibiting, or would like additional information, please contact APEX Sales Director, Steve O’Connor.
There are now a raft of IFEC solutions on the market for every type of airline – ranging from high-speed broadband to portable inflight entertainment. The question has now moved beyond whether airlines should offer one of these options to their passengers, to how airlines can leverage these platforms creatively to deliver new revenue streams.
By debating the key issues and hearing detailed case studies from full service, low-cost, hybrid, leisure and regional carriers, plus pioneers from parallel industries, attendees will be able to cut through the noise, learn from the first-movers, and identify which strategies are right for their airline today and in the future. In many instances, the presenters will be joined on stage by their IFEC partners to provide a 360° view of their approach, and how the challenges faced during the rollout of their programmes were overcome.
Find out more
Our popular Tech Briefings on the exhibition floor – in which attendees have the opportunity to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in – will evolve for 2021 to become “Innovation & Tech Briefings” to cover more ground. You can expect briefings in 2021 around the following subjects: Hospitality, Biometrics, Baggage Advancements, Sustainability, Smart Airports, Aircraft Seating, Robotics and IFE & Connectivity.
The FTE Robotics Symposium will bring together a selection of the industry’s most forwarding thinking leaders in the fields of robotics and artificial intelligence to share their expertise and look ahead to a more automated future for the air transport industry. Asia has long been leading the way when it comes to robotics but the ongoing impact of COVID-19 is pushing the technology even further to the fore and numerous new use cases are being uncovered. Ranging from customer service robots in the airport terminal to the use of autonomous vehicles on the apron, the industry has only just started to scratch the surface of this transformative technology.
Recent developments in 5G technology are fuelling the new decade of innovation that will change business as we know it today. The technology will lower data latency, offer more stability, and connect more devices at the same time. In the aviation industry, the technology will be instrumental to satisfy the need for fast connectivity inflight and at airports, demand for predictive maintenance through data shared by the connected aircraft, and growing demand for a better inflight experience.
While 5G is being rolled out around the world, Asia is the region most advanced in terms of leveraging its capabilities. As an example, Hong Kong International Airport recently gave a fascinating presentation to FTE Innovation Hub members outlining how it is already utilising the technology to support its operations. This is why our Singapore show will play host to our first 5G Summit to help airlines and airport understand real-world use cases.
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Marina Bay Sands Expo and Convention Centre, 9-10 November 2021, Singapore
Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.
Recognising the most customer-centric airlines and airports across Asia and Oceania
FTE APEX Asia Expo+ will host awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).
FTE APEX Asia Expo+ 2021 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.
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