The Onboard Hospitality Forum-Asia is now a popular and established feature within FTE APEX Asia Expo. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking, and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation. Held largely within a dedicated zone, the free-to-attend Forum is specifically designed to support buyers of inflight passenger comfort and catering. For 2022 it will again include roundtable debates and educational sessions, as well as a dedicated exhibition zone, where leading inflight wellness and catering companies will be able to showcase their latest products and services.
Previously leading inflight wellness and catering companies showcased their latest products and services, including SATS, Bayart Innovations, Beijing Dapeng, FORMIA, Global-C, Linstol, Monty’s Bakehouse, DoFood, Intex and many more.
During the two-day Onboard Hospitality Forum-Asia, attendees also have the chance to hear inspiration from a number of leaders in the hospitality sector. Among the topics for discussion will be inflight catering and customer experience innovations, Corporate Social Responsibility, sustainability and accessibility.
Get involved! Contact Craig McQuinn, Event Director, Onboard Hospitality at email: email@example.com or Tel +44 7753745419
Here at FTE we believe startups have an important role to play in reimagining the future of air travel, which is why we are passionate about discovering the best of the best and providing a platform for them to spread the word about their pioneering products and services.
Working in close collaboration with the FTE Innovation & Startup Hub we will provide a showcasing platform for many of the most exciting startups and scaleups across Asia, and beyond, whose solutions can help improve end-to-end customer experiences and business performance for air transport industry stakeholders, especially airlines and airports.
Our popular Tech Briefings on the exhibition floor – in which attendees have the opportunity to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in – will evolve for 2022 to become “Innovation & Tech Briefings” to cover more ground. You can expect briefings in 2022 around the following subjects: Hospitality, Biometrics, Baggage Advancements, Sustainability, Smart Airports, Aircraft Seating, Robotics and IFE & Connectivity.
When FTE started back in 2006, we were already questioning how long self-service kiosks would be around for as personal mobile devices were then being hailed as the only thing a passenger would need on the day of travel to move through the airport: However, 16 years later the kiosk, and other self-service infrastructure, still play a central role in the airport experience but will this always be the case? In this candid discussion our moderator and panel will address the evolving business case around different approaches that could be taken with today’s technology to help our audience make informed choices about their next investments in this area.
In a post-pandemic world, what strategies are needed to provide a 5-star service at a lower price, while meeting modern day pressures on sustainability and costs? The FTE Premium Passenger Symposium will feature an interactive discussion, focusing on the entire end-to-end passenger journey, including digital innovation, lounges, human touch, concierge services, catering, comfort and entertainment, and onward travel.
Following an update from the moderator on the latest progress from the FTE Baggage Innovation Working Group on its POCs and focus areas, and a provocative scene-setting presentation on how we can overcome current challenges, and open new opportunities across the baggage realm, a panel of industry experts will share ideas and views around some key topics.
The FTE Automation Summit will bring together a selection of the industry’s most forwarding thinking leaders in the fields of robotics, autonomous vehicles and artificial intelligence to share their expertise and look ahead to a more automated future for the air transport industry. Asia has long been leading the way when it comes to robotics but the pandemic has pushed the technology even further to the fore and numerous new use cases are being uncovered. Ranging from customer service robots in the airport terminal to the use of autonomous vehicles on the apron, the industry has only just started to scratch the surface of this transformative technology.
The FTE Emerging Markets Symposium will focus on the innovations, strategies & growth stories coming out of key markets including Indonesia, Vietnam & Philippines.
The symposium will look at how the industry in Asia-Pac and beyond are advancing commercialisation efforts onboard with the use of technology and innovation across IFEC, retail, catering and service.
5G technology will be instrumental to satisfy the need for fast connectivity inflight and at airports, and enable the connectivity needed for an “internet of everything” to support anything from autonomous vehicles on the ramp, through to optimised operations at the gate for airlines, and that is just the beginning of the possibilities. This is why our Singapore show will play host to our first 5G Summit to help airlines and airport understand real-world use cases
Find out more Register now!
Marina Bay Sands Expo and Convention Centre, 9-10 November 2022, Singapore
Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.
Recognising the most customer-centric airlines and airports across Asia and Oceania
FTE APEX Asia Expo will host awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).
EVENT APP & ATTENDEE ENGAGEMENT PLATFORM
Driving new collaborations to create industry progression is at the heart of Future Travel Experience, and our intelligent event app with built in attendee engagement platform is the tool designed to help achieve this.
FTE APEX Asia Expo 2022 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance sustainability & operational efficiency.
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