Use our colour key to quickly locate sessions that match your registration pass access type. For full details on each session, please visit the associated conference page.
For registration and exhibition opening times and social event/tour scheduling, please view ‘Essential Timings’, here >>
Premium Conference Stage (Open to Premium Pass Holders) Expo Stage (Open to all) Briefings (Open to all) Awards (Open to all) Socials (Open to Premium Pass Holders ) Additional Briefings/Tours (Subject to pre-approval) For your information
Subject to Change
| Tuesday 7 November 2023 | |||
| Premium Conference | Expo Conference | Briefings | Misc/Offsite |
| FTE APEX Asia Expo Conference & Exhibition - Not Open |
14:00 - 15:30 Baggage tour 15:30 - 17:30 FTE Baggage Innovation Working Group and FTE Digital, Innovation & Startup Hub – Joint Meeting 16:00 - 17:00 Changi Airport Tours /Activities 18:30 - 20:30 The FTE APEX Asia Expo Networking Ice Breaker, hosted at Hub & Spoke |
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| 16:00 - 18:00 - Registration Open (Exhibitors & Speakers Only) | |||
| Wednesday 8 November 2023 | |||||||||||||||||||||||||||||||||||
| Premium Conference | Expo Conference | Briefings | Misc/Offsite | ||||||||||||||||||||||||||||||||
| 08:00 - 17:30 - Registration Open (Please pre-print your badge) 09:00 - 18:15 - Expo Open | |||||||||||||||||||||||||||||||||||
| 09:00-09:05 Ribbon-cutting ceremony |
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| 09:15-09:30 Welcome Addresses Speakers:
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| 09:30-10:20 Opening Keynote Panel – Leadership perspectives on the biggest opportunities and challenges for the aviation industry across Asia and beyond Speakers:
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11:30-12:30 Airline Innovation Summit: How airlines and their partners are making pioneering use of technology to enhance CX, efficiency and sustainability Speakers:
Sponsored by: |
10:30-11:00 Expo Stage Opening Keynote Speakers:
11:00-11:55 New ideas and opportunities to enhance e-commerce, ancillary revenue and retail in air transport Speakers:
12:10-13:00 Finding the right balance between automation and human service to enhance the passenger experience Speakers:
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| 13:00-13:45 Tech & Innovation Briefing – Automation, Self-Service & Biometrics |
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13:45-14:45 Airport Innovation Summit: How airports and their partners are making pioneering use of technology to enhance CX, efficiency and sustainability Speakers:
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13:30-14:30 Leveraging IFEC advancements to create unique onboard experiences Speakers:
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14:30-15:00 Tech & Innovation Briefing – IFEC 14:45-15:15 FTE Baggage Innovation Working Group (BIWG) POC briefing on FTE / BIWG booth |
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15:15-15:45 Fireside Chat Speakers:
15:45-16:15 Special Presentation: How the pioneering ‘Digital, Innovation, Ventures & Analytics’ (DIVA) programme is helping Changi Airport Group to successfully tap into new and emerging technologies and trends, ranging from artificial intelligence to the metaverse Speakers:
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15:00-16:00 Onboard Hospitality Forum Asia: The future of inflight service and F&B at 35,000 feet Speakers:
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16:00-16:30 Innovation Briefing – Onboard Hospitality |
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| 16:30-17:30 Revolutionising passenger and baggage processing to better serve evolving customer needs – from automation to biometrics and more Speakers:
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16:30-17:30 The Sustainability Symposium: What are airlines, airports, OEMs and their partners doing today to become greener, and how can stakeholders work together more effectively to make operations as environmentally sustainable as possible? Speakers:
Sponsored by: |
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17:45-18:15 FTE APEX Asia Expo Awards Ceremony Sponsored by: |
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18:15-20:15 FTE APEX Asia Expo Reception & Awards After Party Sponsored by: |
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| Thursday 9 November 2023 | |||||||||||||||||||||||||||||
| Premium Conference | Expo Conference | Briefings | Misc/Offsite | ||||||||||||||||||||||||||
| 08:30 - 15:45 - Registration Open (Please pre-print your badge) 08:45 - 15:45 - Expo Open | |||||||||||||||||||||||||||||
| 09:00-09:30 Day 2 Opening Virtual Keynote Speakers:
09:30-10:30 Inflight innovation powered by technology and creativity Speakers:
10:30-11:00 CEO Fireside Chat Speakers:
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10:00-11:00 FTE Baggage Innovation Summit Speakers:
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| 11:00-11:30 Tech & Innovation Briefing – Baggage |
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| 11:30-12:30 The Customer Experience & Service Summit – creating unique and memorable customer journeys Speakers:
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11:30-12:30 The FTE Innovation Showcase, featuring the Startup Pitch Session Speakers:
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| 12:30-13:00 Tech & Innovation Briefing – Airport Technology & Pre-Travel |
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| 13:00-13:45 Onboard Hospitality Forum Asia: Onboard Innovation – Case Studies Speakers:
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| 13:30-14:30 How to become a top-rated airline or airport in passenger experience rating programmes like APEX and Skytrax – lessons from those who have climbed the ladder Speakers:
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| 14:15-14:45 Briefing and discussion on AI, IoT & Robotics with leaders from the FTE Digital, Innovation & Startup Hub Speakers:
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| 15:00-15:45 The APEX Regional Passenger Choice Awards Ceremony |
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| 15:45 - Expo Closes | |||||||||||||||||||||||||||||
