Expo Floor Schedule

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

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Learn more about the FTE Digital, Innovation & Startup Hub; FTE Baggage Innovation Working Group; FTE World Ancillary & Retailing Working Group; and the FTE Accelerating Collaboration & Engagement (ACE) platform. Join the working group Captains on the FTE booth for a briefing on the latest developments within these Communities, and gain insights into recent Proof of Concepts and initiatives, as well as how FTE ACE is helping to enhance community collaboration and drive industry innovation.

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

Building on the success of the highly acclaimed FTE EMEA Innovate Awards, the inaugural FTE APAC Innovate Awards will recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Following an open application process during the months leading up to the event, three airlines/airline groups (Air India, Lufthansa Innovation Hub (Singapore) and Malaysia Aviation Group) have been shortlisted to present on stage in Singapore. The winners will be selected by audience vote and announced during the closing awards ceremony on Wednesday 20 November.

Most Innovative Airline Initiative finalists:

Air India for AEYE Vision – an innovative feature in the airline’s mobile app, which is designed to elevate the customer experience using Artificial Intelligence, Augmented Reality, and advanced camera technology. This feature leverages the mobile device’s camera to streamline various travel-related tasks, transforming passenger interactions with the Air India app. Air India is the first airline to integrate these technologies in a single platform.

Malaysia Aviation Group for its MCAT Solution – an innovative platform designed to revolutionise inflight catering operations. MCAT Solution seamlessly displays real-time flight information, packing lists for each team involved, track and trace and inventory management, while simultaneously capturing this data to present on a dynamic performance dashboard. The mobile web app leverages data analysis and automation to simplify every step of the catering-to-aircraft process, from managing supplies and carts to distribution.

Lufthansa Innovation Hub (Singapore) for its bespoke APAC website content developed in collaboration with Korean Artificial Intelligence startup Globaleur. This responds to Asian customers’ preference for browsing travel content to help with their decision-making. The innovative Proof of Concept (POC) with an Asian startup for the Asian customer ensures that offerings are localised. In the first quarter of the 12-month POC, the interaction rate on the main page jumped from 5% to 80%.

Building on the success of the highly acclaimed FTE EMEA Innovate Awards, the inaugural FTE APAC Innovate Awards will recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Following an open application process during the months leading up to the event, three vendors (Aervision Technologies, Neural Lab and ZestIOT) have been shortlisted to present on stage in Singapore. The winners will be selected by audience vote and announced during the closing awards ceremony on Wednesday 20 November.

Most Innovative Vendor Initiative finalists:

Neural Lab’s for its OpsAssist platform. This innovative concept is designed to address the multifaceted challenges faced by the aviation industry and deliver improvements in several key areas. OpsAssist utilises advanced Artificial Intelligence (AI) to automate and optimise decision-making processes and leverages real-time data analytics to monitor key operational areas. Neural Lab’s AI-driven initiative represents a comprehensive approach to modernising airport operations, addressing operational efficiency, customer experience, commercial performance, and sustainability.

AerVision Technologies for AerMeal – a cutting-edge Artificial Intelligence system designed to revolutionise quality control in inflight catering operations. Its primary focus is ensuring impeccable meal quality and safety before handover to airlines. AerMeal enhances operational efficiency and meal quality while contributing to the airline industry’s sustainability goals, addressing waste reduction and environmental impact. The system’s data-driven approach enables informed decision-making. By providing comprehensive data on meal quality and consumption, AerMeal enables more informed strategic decisions.

ZestIoT for its app-less digital support tool for passengers. The first-of-its-kind solution, piloted by Aeroporti di Roma at Fiumicino Airport, is designed to reimagine the journey from airport entry to aircraft boarding. It provides real-time updates on boarding status while helping passengers navigate the airport. ZestIoT’s seamless QR-based technology does not require passengers to download an app. It delivers engaging, meaningful content, providing passengers with real-time information about their flight’s boarding status, including its percentage progress. Additionally, it creates non-aeronautical revenue opportunities for airports and airlines.

The FTE APAC Pioneer Awards 2024 will shine a light on the 20 airlines and airports across the region who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the 20 nominees will be presented with an “Outstanding Achievement” trophy during this exciting awards ceremony, which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.

View the 20 airlines and airports nominated, here >>

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Premium Pass holders are invited to join us for a memorable Networking Reception & Awards After-Party at the Dallas Café and Bar, located at the foot of the iconic Marina Bay Sands and offering impressive views over Singapore’s stunning waterfront. Enjoy networking with industry peers while sipping delicious drinks. This event is the perfect opportunity to mingle with like-minded industry executives and celebrate the achievements of our award winners. Whether you’re looking to expand your professional network or simply unwind after a long day taking in our conference sessions and exhibitor showcases, this event is the place to be. Don’t miss out on this exciting evening – we look forward to seeing you there!

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

DEMONSTRATIONS BY:

Building on the success of the highly acclaimed FTE EMEA Innovate Awards, the inaugural FTE APAC Innovate Awards will recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Following an open application process during the months leading up to the event, three airports (GMR Innovex, Hamad International Airport and Mumbai International Airport Limited) have been shortlisted to present on stage in Singapore. The winners will be selected by audience vote and announced during the closing awards ceremony on Wednesday 20 November.

‘Most Innovative Airport Initiative’ Finalists:

Mumbai International Airport for its Digital Gateway initiative, introducing Artificial Intelligence (AI)-enabled eGates to enhance operational capacity and transform the passenger experience. This initiative increases the number of terminal entry points from 24 to 68. It has also decreased the average processing time per passenger by nearly 50%. Meanwhile, AI-enabled tailgating measures provide an enhanced level of security, ensuring that only authorised passengers gain access to secure areas, with cameras mounted on the departure entry linked to a trained Machine Learning model.

Hamad International Airport for its ‘Noor’ Digital Humans powered by Generative AI. ‘Noor’ assists passengers with information related to flights, services, facilities, shopping and dining. It offers a personal human experience through voice-based conversation powered by leading-edge technologies such as Large Language Models (OpenAI/ChatGPT). ‘Noor’ can be deployed at scale across all major passenger touchpoints, and even on personal devices through wayfinding QR codes and apps. It is a successfully-deployed example of positive disruption, with AI augmenting humans to offer enhanced customer service.

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

DEMONSTRATIONS BY:

Following the presentations by the FTE Innovate Awards finalists in the conference, the winners of the public vote will be announced and crowned the overall winners of the FTE APAC Innovate Awards 2024.

This will be immediately followed by the presentation ceremony for the APEX Best Awards. APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organising app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2024 APEX Best Awards. The awards will recognise regional excellence by airlines in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi across the following territories – Central/Southern Asia, Eastern Asia, Greater China & South Pacific.