Expo Floor Schedule

Expo Stage, Pitch Sessions & Innovation Briefings – all free to attend
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In addition to viewing demonstrations of the very latest products and services in the free to attend expo, visitors to FTE APEX Asia Expo 2024 will have complimentary access to an exciting schedule of education, briefings and social engagement.

The Expo Stage will host two days of free education sessions focusing on airport and inflight innovation, while all attendees will also have access to Tech & Innovation Briefings on a range of topics including Baggage; Automation & Self-Service; IFEC & Inflight Innovation; Airport Technology; Airline Technology; and Onboard Hospitality.

All of the following content is free to access for all attendees

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Tuesday 19th November 2024

Tuesday 19th November 09:00 - 09:05

FTE APEX Asia Expo 2024 ribbon-cutting ceremony

Tuesday 19th November 10:30 - 11:00

Expo Stage Opening Keynote: How AirAsia Group is embracing digital transformation to redefine retailing, differentiate its business, and elevate the air travel experience

Tuesday 19th November 11:00 - 11:50

Next generation e-commerce, ancillary revenue and retail: Creating new revenues and enhancing the customer experience

Format:

Following a scene-setting introduction by the moderator, each panellist will speak from their seat for five minutes to share the work they are doing in this space, before participating in an interactive panel discussion.

Moderator:
Apple Ignacio

Director Ancillaries

Cebu Pacific

Panellists:
Trevor Spinks

Commercial Advisor to CEO

flyadeal

Jie Wei Ow

Ancillary Products

Scoot

Paul-Eric Licari

Regional Head, Tech & Travel, Group Business Development

Grab

Nick Ashton

Global Airline Lead

Protect Group

Ursula Silling

CEO

Branchspace – digital reinvented

Questions to consider:
  • How is the aviation industry successfully embracing the opportunities presented by e-commerce and digital retailing today, and what are the biggest future opportunities?
  • What are the biggest challenges in this space, and what steps can be taken to overcome them?
  • How can airports, airlines and other stakeholders work together more effectively to create new revenue streams throughout the customer journey?
  • How can airports and airlines more effectively complement one another’s retail/retailing strategies?
  • What can airlines, airports and their partners learn from successful superapps, and successful retail strategies in other verticals?
  • How can airports, airlines and their partners enhance engagement with travellers to help raise awareness of new offerings?
  • How can you ensure that the products and services being offered meet the specific needs of today’s travellers, and what steps can be taken to ensure that you will also be able to meet the evolving needs of tomorrow’s travellers?
Register now >>
Tuesday 19th November 12:10 - 13:00

Tapping into the latest Inflight Entertainment & Connectivity (IFEC) advancements to differentiate your brand and create memorable experiences

Format:

Following a scene-setting presentation, the moderator will lead an interactive panel discussion.

Moderator’s scene-setting presentation:

What are the latest developments and trends that are reshaping the IFEC landscape, and what might be on the horizon?

Daniel Welch

Co-founder & Senior Consultant

Valour Consultancy

Panellists:
Dominic Green
Dominic Green

Director – Inflight Entertainment

United Airlines

Mir Amer Hussain

Head - Product (Onboard) & IFE&C

Air India

Kate Groth

President

West Entertainment

Ben Asmar

Vice President, Products and Strategy

Safran Passenger Innovations

John Vidal

General Manager APAC

Immfly

Questions to consider:
  • What are the most significant trends and developments in the IFEC space today, and how is this sector of the industry likely to evolve over the next five years?
  • What are the biggest opportunities, and challenges, presented by the latest advancements in the inflight connectivity space?
  • How are the ways in which passengers consume IFE likely to evolve in the coming years, and what steps are being taken/should be taken today to prepare for these changes?
  • What role might virtual reality and extended reality content play in future IFEC strategies?
  • To what extent can airlines tap into the latest IFEC developments to create new revenue streams?
  • What role does inflight content have to play in creating unique experiences, and how can airlines differentiate themselves from the competition by tapping into new opportunities in this space?
  • How can airlines use data more effectively to create more personalised inflight experiences, and what are the biggest challenges that must be addressed here?
Register now >>
Tuesday 19th November 13:00 - 13:45

Tech & Innovation Briefing – Inflight Entertainment & Connectivity (IFEC)

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

DEMONSTRATIONS BY:

AIRFI-logo-black

Register now >>
Tuesday 19th November 13:30 - 14:30

Embracing digital and technology to deliver a more seamless travel experience

Format:

Each panellist will speak from their seat for five minutes to share the work they are doing in this space, before the moderator leads an interactive panel discussion. Topics to be covered include automation, self-service, biometrics, digital identity, and more.

Moderator:
Kim Chua

Assistant Professor

Embry-Riddle Aeronautical University

Panellists:
Raza Ali

VP Innovation

International Airlines Group (IAG)

Farnush Anwar

Manager, Airport Systems and Automation

flydubai

Kevin Kleist

Head of Emerging Trends

Southwest Airlines

Fırat Ocak

Aviation Development Director

İGA İstanbul Airport

Kristy Lo

Manager, Terminal Operation and Government Facilitation

Airport Authority Hong Kong

Questions to consider:
  • How is each organisation embracing digital and technology today to deliver a more seamless customer journey?
  • How is the trend towards more self-service and automation likely to evolve over the next 5-10 years?
  • What are the benefits of embracing biometrics and digital identity, and is ubiquitous biometric passenger processing the best solution for all airports and airlines?
  • What are the biggest challenges when implementing self-service and automated processing, and how can these challenges be overcome?
  • To what extent can automation help to support the human workforce? What steps can be taken to ensure that the workforce fully understands the value provided by self-service and automated processes?
  • What steps should airports and airlines be taking to ensure that they can meet the needs of travellers who may prefer a more personal human touch?
Register now >>
Tuesday 19th November 14:45 - 15:15

FTE Communities & ACE Briefing on the FTE booth

Learn more about the FTE Digital, Innovation & Startup Hub; FTE Baggage Innovation Working Group; FTE World Ancillary & Retailing Working Group; and the FTE Accelerating Collaboration & Engagement (ACE) platform. Join the working group Captains on the FTE booth for a briefing on the latest developments within these Communities, and gain insights into recent Proof of Concepts and initiatives, as well as how FTE ACE is helping to enhance community collaboration and drive industry innovation.

Led by:
Darin Juby

Head of Transformation

Future Travel Experience

Kevin Kleist

Head of Emerging Trends

Southwest Airlines

Ryan Ghee

Chief Operating Officer

Future Travel Experience

Register now >>
Tuesday 19th November 15:00 - 16:00

Onboard Hospitality Forum Asia: Enhancing inflight service and F&B offerings while minimising waste and maximising sustainability

Format:

Each speaker will deliver a presentation, before the moderator leads an interactive panel discussion.

Moderator:
Stuart Forster

Editor - Retail and Technology

Onboard Hospitality

Flying Green: Delivering exceptional in-flight service with minimal waste and maximum sustainability

Oren Cohen Butansky

EVP & Chief Customer Experience Officer

EL AL Israel Airlines

Nick Wiley

Global Managing Director

En Route International Ltd

Register now >>
Tuesday 19th November 16:00 - 16:30

Innovation Briefing – Onboard Hospitality

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

Register now >>
Tuesday 19th November 16:30 - 17:00

FTE APAC Innovate Awards – Most Innovative Airline Initiative

Building on the success of the highly acclaimed FTE EMEA Innovate Awards, the inaugural FTE APAC Innovate Awards will recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Following an open application process during the months leading up to the event, three airlines/airline groups (Air India, Lufthansa Innovation Hub (Singapore) and Malaysia Aviation Group) have been shortlisted to present on stage in Singapore. The winners will be selected by audience vote and announced during the closing awards ceremony on Wednesday 20 November.

Most Innovative Airline Initiative finalists:

Air India’s AEYE Vision mobile app feature

Vineeth K Murali

Head of the Product for Web and Mobile

Air India

Air India for AEYE Vision – an innovative feature in the airline’s mobile app, which is designed to elevate the customer experience using Artificial Intelligence, Augmented Reality, and advanced camera technology. This feature leverages the mobile device’s camera to streamline various travel-related tasks, transforming passenger interactions with the Air India app. Air India is the first airline to integrate these technologies in a single platform.

Malaysia Aviation Group’s MCAT Solution – innovative catering platform

Gideon Ding

Product Manager, Group Digital

Malaysian Aviation Group (MAG)

Malaysia Aviation Group for its MCAT Solution – an innovative platform designed to revolutionise inflight catering operations. MCAT Solution seamlessly displays real-time flight information, packing lists for each team involved, track and trace and inventory management, while simultaneously capturing this data to present on a dynamic performance dashboard. The mobile web app leverages data analysis and automation to simplify every step of the catering-to-aircraft process, from managing supplies and carts to distribution.

Lufthansa Innovation Hub (Singapore)’s Bespoke APAC website content

Sidne Yeo

Asia Head

Lufthansa Innovation Hub

Lufthansa Innovation Hub (Singapore) for its bespoke APAC website content developed in collaboration with Korean Artificial Intelligence startup Globaleur. This responds to Asian customers’ preference for browsing travel content to help with their decision-making. The innovative Proof of Concept (POC) with an Asian startup for the Asian customer ensures that offerings are localised. In the first quarter of the 12-month POC, the interaction rate on the main page jumped from 5% to 80%.

Register now >>
Tuesday 19th November 17:00 - 17:30

FTE APAC Innovate Awards – Most Innovative Vendor Initiative

Building on the success of the highly acclaimed FTE EMEA Innovate Awards, the inaugural FTE APAC Innovate Awards will recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Following an open application process during the months leading up to the event, three vendors (Aervision Technologies, Neural Lab and ZestIOT) have been shortlisted to present on stage in Singapore. The winners will be selected by audience vote and announced during the closing awards ceremony on Wednesday 20 November.

Most Innovative Vendor Initiative finalists:

Neural Lab’s OpsAssist platform

Bennett Chen

Managing Director

Neural Lab Limited

Neural Lab’s for its OpsAssist platform. This innovative concept is designed to address the multifaceted challenges faced by the aviation industry and deliver improvements in several key areas. OpsAssist utilises advanced Artificial Intelligence (AI) to automate and optimise decision-making processes and leverages real-time data analytics to monitor key operational areas. Neural Lab’s AI-driven initiative represents a comprehensive approach to modernising airport operations, addressing operational efficiency, customer experience, commercial performance, and sustainability.

AerVision Technologies Pty Ltd’s AerMeal – AI-powered inflight catering quality control

Abbas Bigdeli

CEO

AerVision

Ammar Bigdeli

Sales & Partnership Manager, NA & EMEA

AerVision

AerVision Technologies for AerMeal – a cutting-edge Artificial Intelligence system designed to revolutionise quality control in inflight catering operations. Its primary focus is ensuring impeccable meal quality and safety before handover to airlines. AerMeal enhances operational efficiency and meal quality while contributing to the airline industry’s sustainability goals, addressing waste reduction and environmental impact. The system’s data-driven approach enables informed decision-making. By providing comprehensive data on meal quality and consumption, AerMeal enables more informed strategic decisions.

ZestIoT’s App-less digital support tool for passengers

Amit Sukhija

Founder and CEO

ZestIOT

ZestIoT for its app-less digital support tool for passengers. The first-of-its-kind solution, piloted by Aeroporti di Roma at Fiumicino Airport, is designed to reimagine the journey from airport entry to aircraft boarding. It provides real-time updates on boarding status while helping passengers navigate the airport. ZestIoT’s seamless QR-based technology does not require passengers to download an app. It delivers engaging, meaningful content, providing passengers with real-time information about their flight’s boarding status, including its percentage progress. Additionally, it creates non-aeronautical revenue opportunities for airports and airlines.

Register now >>
Tuesday 19th November 17:45 - 18:15

FTE APAC Pioneer Awards 2024 Ceremony

The FTE APAC Pioneer Awards 2024 will shine a light on the 20 airlines and airports across the region who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the 20 nominees will be presented with an “Outstanding Achievement” trophy during this exciting awards ceremony, which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.

 

View the 20 airlines and airports nominated, here >>

Register now >>
Tuesday 19th November 18:15 - 20:15

Networking Reception & Awards After-Party (Premium Pass holders only)

Premium Pass holders are invited to join us for a memorable Networking Reception & Awards After-Party at the Dallas Café and Bar, located at the foot of the iconic Marina Bay Sands and offering impressive views over Singapore’s stunning waterfront. Enjoy networking with industry peers while sipping delicious drinks. This event is the perfect opportunity to mingle with like-minded industry executives and celebrate the achievements of our award winners. Whether you’re looking to expand your professional network or simply unwind after a long day taking in our conference sessions and exhibitor showcases, this event is the place to be. Don’t miss out on this exciting evening – we look forward to seeing you there!

Register now >>

Wednesday 20th November 2024

09:00 - 09:05

Expo Opens

Wednesday 20th November 10:00 - 11:00

FTE Baggage Innovation Summit

Format:

Following a scene-setting presentation by the moderator on the latest progress made by the FTE Baggage Innovation Working Group (BIWG), each of the panellists will offer a brief overview of the work they are doing to enhance baggage handling, before the moderator leads an interactive panel discussion.

Moderator’s scene-setting presentation: Opportunities and challenges in the baggage handling world, and the latest updates from the Baggage Innovation Working Group POCs

Darin Juby

Head of Transformation

Future Travel Experience

Panellists:
Amit Doshi

Head of Capacity Planning Logistics

Dubai Airports

Jason Odey

Director, Global Baggage Excellence

Air Canada

Christopher Stein

Director Digital Services

Siemens Logistics

Questions to consider:
  • What are currently the biggest opportunities and challenges in the baggage handling world?
  • What role are robotics and automation likely to play in the baggage handling space in the years to come?
  • How can airlines, airports and their partners collaborate more effectively to optimise the baggage handling process?
  • What role are e-tags likely to play in the future, and what are the pros and cons?
  • What role might technologies like artificial intelligence and image recognition play in baggage handling in the future?
  • What can the aviation industry learn from other sectors when it comes to modernising baggage handling?
Register now >>
Wednesday 20th November 11:00 - 11:30

Tech & Innovation Briefing – Baggage Handling

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

DEMONSTRATIONS BY:

Register now >>
Wednesday 20th November 11:30 - 12:00

FTE APAC Innovate Awards – Most Innovative Airport Initiative

Building on the success of the highly acclaimed FTE EMEA Innovate Awards, the inaugural FTE APAC Innovate Awards will recognise and celebrate the best air transport industry innovations from across the Asia-Pacific region. Following an open application process during the months leading up to the event, three airports (GMR Innovex, Hamad International Airport and Mumbai International Airport Limited) have been shortlisted to present on stage in Singapore. The winners will be selected by audience vote and announced during the closing awards ceremony on Wednesday 20 November.

‘Most Innovative Airport Initiative’ Finalists:

Mumbai International Airport Limited’s Digital Gateway initiative

Surya Prakash

Head-Digital Transformation

Mumbai Airport

Mumbai International Airport for its Digital Gateway initiative, introducing Artificial Intelligence (AI)-enabled eGates to enhance operational capacity and transform the passenger experience. This initiative increases the number of terminal entry points from 24 to 68. It has also decreased the average processing time per passenger by nearly 50%. Meanwhile, AI-enabled tailgating measures provide an enhanced level of security, ensuring that only authorised passengers gain access to secure areas, with cameras mounted on the departure entry linked to a trained Machine Learning model.

Hamad International Airport’s ‘Noor’ Digital Human

Syed Talha Izhar

Manager Business Systems – Digital & Commercial, Information Technology

Hamad International Airport

Hamad International Airport for its ‘Noor’ Digital Humans powered by Generative AI. ‘Noor’ assists passengers with information related to flights, services, facilities, shopping and dining. It offers a personal human experience through voice-based conversation powered by leading-edge technologies such as Large Language Models (OpenAI/ChatGPT). ‘Noor’ can be deployed at scale across all major passenger touchpoints, and even on personal devices through wayfinding QR codes and apps. It is a successfully-deployed example of positive disruption, with AI augmenting humans to offer enhanced customer service.

Register now >>
Wednesday 20th November 12:00 - 12:30

FTE Innovation Showcase

Moderator:
Ryan Ghee

Chief Operating Officer

Future Travel Experience

Speakers:

From artificial intelligence to digital payments – how Lufthansa Innovation Hub is pioneering the future of travel for the Lufthansa Group

Sidne Yeo

Asia Head

Lufthansa Innovation Hub

Aeroporti di Roma’s collaborative approach to innovation: Airports for Innovation

Giovanni Gennaro

Head of Open Innovation

Aeroporti di Roma

Register now >>
Wednesday 20th November 12:30 - 13:00

Tech & Innovation Briefing – Airport Technology & Pre-Travel

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

DEMONSTRATIONS BY:

Branchspace

Register now >>
Wednesday 20th November 13:00 - 13:45

Onboard Hospitality Forum Asia: Improving the inflight experience for passengers, and the latest onboard product innovations

Moderator:
Stuart Forster

Editor - Retail and Technology

Onboard Hospitality

SPEAKERS:

Transforming inflight service delivery

Juli Ng
Juli Ng

Divisional Vice President of Cabin Crew

Air India

Flying is a journey within a journey: 5 senses of inflight experience

Yelena Obukhova
Yelena Obukhova

Vice President – Inflight Services

Air Astana

Customer experience in the age of digital cabins

Edwin Lim
Edwin Lim

Head of Commercial & Retail

dnata

Register now >>
Wednesday 20th November 14:00 - 14:45

Embracing and integrating technology to make Smart Ramp operations a reality at the airport

Format:

Each speaker will deliver a presentation, before the moderator leads an interactive panel discussion.

Moderator:
Manuel van Lijf
Manuel van Lijf

Director Aviation Innovation

nlmtd

Speakers:

Insights into ANA’s smart ramp efforts, including advanced autonomous vehicle testing 

Tomoyuki Kikuchi

Manager, Ground Handling Planning, Airport Support, Operations Support Center

ANA

Why Ramp Automation is at the heart of Alaska Airlines’ ground operations redesign 

Gus Naughton

Senior Software Engineer, Emerging Technologies

Alaska Airlines

Register now >>
Wednesday 20th November 15:00 - 16:00

The FTE APAC Innovate Awards and APEX Best Awards Ceremony

Following the presentations by the FTE Innovate Awards finalists in the conference, the winners of the public vote will be announced and crowned the overall winners of the FTE APAC Innovate Awards 2024.

This will be immediately followed by the presentation ceremony for the APEX Best Awards. APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organising app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2024 APEX Best Awards. The awards will recognise regional excellence by airlines in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi across the following territories – Central/Southern Asia, Eastern Asia, Greater China & South Pacific.

Register now >>

Register for FTE APEX Asia Expo 2024

Registration Options Register For Free

Why be part of FTE APEX Asia Expo?

Delegate and exhibitor testimonials

“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”

Andrew Tan, Director and Head Airport Operations, Changi Airports International

“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”

Ronny Lau Nga Lok, Assistant to Vice President, Customer Services cum General Manager – Service Development, Air Macau

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“FTE APEX Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bangalore International Airport Limited (BIAL)

“The expo has been an amazing experience. I really love it, as I have made many new connections… We have found a diverse range of potential partners to work with here.”

Anissa Soraya, Manager Inflight Material & IFEC, Garuda Indonesia

“The experience at FTE APEX Asia Expo has been great. I love the networking and the opportunity to meet new people, especially in this market. I haven’t been here before, so it’s been a good opportunity to come out to Singapore, meet some new people, and learn more about what’s going on in this culture and environment in the industry.”

Kevin Kleist, Sr. Emerging Trends Advisor, Southwest Airlines

“This is my third FTE event this year and it has been excellent. APAC is a very big market for us and I have had a great opportunity to meet lots of our partners here in the region. The overall atmosphere at FTE APEX Asia Expo has been second to none. The networking opportunities that FTE brings are always very special. I’m able to do five weeks’ worth of work in five minutes because there are just so many people here and the calibre of attendees – whether it’s airports, airlines or suppliers – is fantastic.”

Patrick Sgueglia, Senior Product Manager Biometrics, Lufthansa

“It has been brilliant. This is my first time in Singapore and I really enjoyed the Changi Airport T2 tour – it’s very inspirational to see all of the exciting new things there. I have also really enjoyed the social events and networking opportunities, and the chance to meet customer airlines in Asia Pacific. I was able to meet and share experiences with other airports in this region, as well as potential new suppliers for our projects.”

Nicol Seifertova, E-commerce Manager, Prague Airport

“It was very inspirational to be back in person and have the chance to meet many people from within the aviation ecosystem. It has been a fantastic event with great discussions and exchanges on the various panels. We need this kind of event to bring all of the ecosystem partners together and find solutions that support everybody.”

Stefan List, Head of Cabin Market Insights, Airbus

“It’s a great experience to be at this expo, where the exhibitors are showcasing what passengers would like to have in the future. This event is very good because it gives airlines the opportunity to see what’s coming in the future, so we can improve the passenger experience.”

Mohd Mustafa Zainal Abidin, Senior Executive, AirAsia

“My experience at FTE APEX Asia Expo has been great this year. We’ve been able to see many companies that offer innovative solutions. One of the most valuable things is making connections with airports and other airlines, and people who are trying to solve a lot of the same problems that we’re trying to solve.”

Deacon Konc, Director, Innovation & Solutions, United Airlines

“The event has been very effective for us. The conference sessions have been interesting. We have had the opportunity to see which initiatives other airlines are working on right now and perspectives from different markets. The exhibition has also been very interesting – we have seen a lot of vendors from different areas. You can find solutions for airports and airlines. It’s our first visit to FTE APEX Asia Expo and I hope to be back.”

Yerzhan Akhmetzhanov, Head of Innovation, FlyArystan (Air Astana Group)

“In 2023, this is one of the best shows we have attended. We have had a very busy stand with a lot of high-quality leads, so it has been an absolutely wonderful experience for us. For 2024, this event for the Asia Pacific region will absolutely be a must.”

Luca Alessandro Francese, Marketing Global Manager, Thales

“Our experience has been great. What we’ve enjoyed is meeting professionals across the aviation industry, having very deep conversations and learning from them, as well as sharing our own journey. It has been a very diverse range of people we have met in terms of networking, so it has been a very enriching experience. I would love to keep coming to this event.”

Rishi Mehta, CEO & President, Waisl

“FTE APEX Asia Expo has been a great networking event. We’ve had a steady stream of visitors, some very good meetings and made some good new connections. The social and networking events have been very strong. There’s been a good quality of visitor here and we’ve had the opportunity to meet people we otherwise wouldn’t have. We will definitely be coming back again next year – it’s an important event for us.”

John White, CEO, Inflight Dublin

“We have been able to showcase many new technologies to airlines and airports, so they can visualise how they are going to help them through transformation and digitalisation. The quality of visitors has been great. There has been a lot of regional, Asia Pacific customers coming through. This is one of the main events for us in Asia Pacific.”

Sanjeev K, Vice President, SITA at Airports, Borders, Communications & Data Exchange, SITA

“The quality of people here is extremely high, and we have been speaking to the decision-makers. The social events have been great for networking and meeting people we haven’t met before. The FTE team was very good at introducing me to many airlines during the event, so it has been very positive. The networking app has also been exceptionally good, and I’ve had some very high-quality meetings because of it. We will definitely be here next year.”

David Thomas, Chief Operations and Product Officer / Joint Founder, Apios

“The part I have most enjoyed is getting to meet a lot of new people and companies and learn about new technologies. The networking opportunities are very good here, with a lot of diverse companies represented. It has been a very good experience and we will definitely return to exhibit in 2024.”

Richi Ang, Business Development Manager, JG Tech Innovation

“It has been a brilliant experience. For us, the event has been very exhilarating, and we have found the conversations very meaningful. FTE events always live up to expectations. The number of attendees is growing each year and we find that decision-makers and influencers are here, and they want to have real, serious conversations. We find a lot of value exhibiting and will most definitely be back next year, hopefully with an even bigger booth.”

Maneesh Jaikrishna, Managing Director of Middle East, Asia Pacific & Africa, Vision-Box

“FTE APEX Asia Expo is a great opportunity to connect with customers and this is one of the most critical events for us within the region. We’re very pleased with the quality and quantity of visitors – we’ve seen lots of our key customers and some target customers as well. 100% we will be back again next year – probably with a bigger booth than this year.”

Marisa Pitsch, Chief Customer Experience Officer, FORMIA

“This is our third time exhibiting and I am totally satisfied. We will go home with a lot of new leads from the region. FTE brings the right quality of visitors to the event. I couldn’t expect that we would receive so many leads, so we are very happy. We will be back in 2024 and 2025, hopefully with an even bigger booth.”

Fatih Suluner, Chief Sales and Marketing Officer, TAV Technologies

“We’ve really enjoyed the event. It’s our first time here and we’ve met a lot of new clients in airlines and even some manufacturing partners that we’re looking forward to collaborating with. The quality of visitors has been fantastic, and we definitely have some new opportunities. We do plan to come back next year and continue to expand our reach into the Asia market.”

Jennifer Green, Co-founder & President, Procurall Solutions

“The overall experience has been great. One of the things I’ve most enjoyed about the event is meeting all of the people in the industry, including the airline buyers and also other suppliers. The networking and quality of visitors at the show have been great – we’re seeing the full procurement teams. I would definitely do this event again – it has been very collaborative.”

Paula Wines, Creative Director, Asia, Linstol

“Singapore is the perfect networking location in Asia Pacific. There have been a lot of networking opportunities and we are very pleased that all of the major airports and airlines are present at the event. The quality of visitors is extremely high compared to what we are seeing at other events in this industry. We will definitely be exhibiting again next year.”

Fabio Tomi, Regional Director APAC, Magnetic Automation

“The expo this year has been excellent. We’ve had some great visitors to the stand – the quality and depth of the visitors that we’ve had has been absolutely top-notch, so we’re very pleased with the last couple of days and what we’ve achieved here.”

David Coiley, Asia Pacific Regional Vice President, Inmarsat Aviation

“We’ve enjoyed the show, the traffic has been incredible, and we’ve had very interesting discussions with our customers and partners. I’m surprised with the quality and quantity of visitors to our stand – both have been beyond our expectations.”

Rakan Khaled, General Manager, Airport Systems, Collins Aerospace

“Our experience here has been amazing. It’s our first time here and we’re really grateful to be exhibiting. The number and quality of visitors to our stand has been very amazing – we’ve been able to make a lot of connections. After every conference session there has been a lot of people coming by our booth, so we’re very satisfied. Based on our experience this year, this is a very worthy event to come back to.”

Gabriella Sharon Gozali, Global Marketing Specialist, Makebot.ai

“The experience here has been great. I’ve really enjoyed looking at the new innovations on the stands that are here, as well as the opportunity to showcase our own business. The number and quality of visitors to our stand has met our expectations – from our perspective, it’s much more about the quality of visitors and we’re very pleased. We’ve had some really good dialogue with some very senior people in the industry.”

Mignon Buckingham, CEO of Airport Dimensions, Collinson Group Ltd

“The expo has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“The show has been very interesting, and it has been good to see friends, partners, customers and potential customers face-to-face. We have had a busy show and we are very satisfied with the leads and conversations. The networking opportunities are always a highlight. We have booked again already for next year.”

Michael Seidler, Senior Sales Manager, PrehKeyTec Germany

“It’s good to meet people face-to-face again, which is very good in terms of collaboration. The audience coming to our booth is very diversified – we’ve had airlines, airports, agencies and authorities, so it’s a very positive audience we’re seeing here. The networking opportunities and social events are very good – there’s a very relaxed atmosphere. We will be back next year for sure.”

Ryan Lee, Vertical Business Owner, Airports, AS APAC, dormakaba Singapore Pte Ltd

“The experience here was definitely very good. It’s great to be back and see everyone again. We’ve had a lot of visitors to our booth – I was impressed, it was even better than expected. The networking opportunities and social events have been very good, and I love the new event app that FTE is using. I have already booked our booth for next year.”

Jasper Quak, Managing Director, BAGTAG

“It’s been great to show what we do to first-time customers and also to maintain that presence with our existing customers and build on those personal relationships. It’s also been great to look around the exhibition and see what’s coming next. The walk-ups to the stand have been very positive as well, so hopefully there’s plenty of business to come afterwards.”

Henry Lake, Sales Account Manager, ESP Global Services

“Our team had the opportunity to showcase an entirely new omnichannel approach that matches the changing customer needs. On top of that, we also spoke to hundreds of professionals from the aviation industry and beyond, sharing our expertise in digital customer care and our self-service solution. Together with our partners, Gen25, M2mobi, Prestop and 24 sessions, we had an extremely insightful experience at the Expo.”

Tobias Walraven, CEO, RIFF

“It has been a very good networking experience. This is a show that all of the leading suppliers and integrators have to attend – it’s a “go to” show for the aviation industry.”

John Ng, Sales Manager (APAC), Desko

“The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, Singapore, 19-20 November 2024

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

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Awards

FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).



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Networking

FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.


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FTE APEX Asia Expo registration

Learn about the FTE APEX Asia Expo 2024 registration options

Click here to register

Have a question?

Contact us using our online form.


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Book your booth

Exhibit your product or service. Contact our team to discuss the opportunities available:

Book your booth

Vital Event Information

FTE APEX Asia Expo 2024 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

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Event
FTE APEX Asia Expo 2024
Date
- November 2024
Location
Marina Bay Sands Expo & Convention Centre, Singapore

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