Expo Floor Schedule

Expo Stage, Pitch Sessions & Innovation Briefings – all free to attend
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In addition to viewing demonstrations of the very latest products and services in the free to attend expo, visitors to FTE APEX Asia Expo 2024 will have complimentary access to an exciting schedule of education, briefings and social engagement.

The Expo Stage will host two days of free education sessions focusing on airport and inflight innovation, while all attendees will also have access to Tech & Innovation Briefings on a range of topics including Baggage; Automation & Self-Service; IFEC & Inflight Innovation; Airport Technology; Airline Technology; and Onboard Hospitality.

The agenda for FTE APEX Asia Expo 2024 is currently being developed, but to give you an idea of the overall quality and areas of focus, please review the Expo Floor Schedule from our 2023 event:

Wednesday 8th November 2023

Wednesday 8th November 10:30 - 11:00

Expo Stage Opening Keynote

How start-up LCC Bonza, which is backed by 777 Partners, is disrupting the market with its customer-centric, app-first, digital-native strategy

Manish Raniga

CEO of Airline Investments

777 Partners

Wednesday 8th November 11:00 - 11:55

New ideas and opportunities to enhance e-commerce, ancillary revenue and retail in air transport


An interactive panel discussion led by the session moderator

Ursula Silling


Branchspace – digital reinvented

Paul Carroll

Chief Commercial Officer


Nicol Seifertova

Ecommerce Manager

Prague Airport

Nick Redpath

Business Development Director EMEA & APAC

Airport Dimensions 

Mitch Fordham

Co-founder & CRO


Wednesday 8th November 12:10 - 13:00

Finding the right balance between automation and human service to enhance the passenger experience


Following a scene-setting presentation, the session will move into an interactive panel discussion led by the session moderator.

Kim Chua

Assistant Professor

Embry-Riddle Aeronautical University

Scene-setting presentation

The Star Alliance view of the future travel experience

Jesse Jalleh

Director Travel Experience

Star Alliance

Additional panellists
Peter Ververis

Senior Manager Terminals & Facilitation

Melbourne Airport

Maneesh Jaikrishna

Managing Director of Middle East, Asia Pacific & Africa


Priyanga Wijewardana

Strategy Planning Manager

SriLankan Airlines

Bill Carleton

Director, Advanced Recognition Systems

NEC Corporation of America

Wednesday 8th November 13:00 - 13:45

Tech & Innovation Briefing – Automation, Self-Service & Biometrics

Our Innovation & Tech Briefings return to the expo floor, so attendees have the opportunity to join guided tours to meet exhibitors with relevant products, services and concepts to their interest areas.

Wednesday 8th November 13:30 - 14:30

Leveraging IFEC advancements to create unique onboard experiences


Each panellist will speak from their seat for five minutes to share the steps they are taking to enhance the IFEC experience, and the wider onboard experience, before the session moves into an interactive panel discussion.

Lauren Costello

Executive Director

Airline Passenger Experience Association (APEX)

Nick Silvester

Director Airline Accounts, APAC


Kate Groth


West Entertainment

Ben Asmar

Vice President, Products and Strategy

Safran Passenger Innovations

Kevin Kleist

Senior Emerging Trends Advisor

Southwest Airlines

Wednesday 8th November 14:30 - 15:00

Tech & Innovation Briefing – IFEC

Our Innovation & Tech Briefings return to the expo floor, so attendees have the opportunity to join guided tours to meet exhibitors with relevant products, services and concepts to their interest areas.

Wednesday 8th November 14:45 - 15:15

FTE Baggage Innovation Working Group (BIWG) POC briefing on FTE / BIWG booth

Key members of the FTE Baggage Innovation Working Group (BIWG) team and the vendors involved in our latest POC efforts will be available to meet participants who want to learn more about the results from recent projects and future plans.

Wednesday 8th November 15:00 - 16:00

Onboard Hospitality Forum Asia: The future of inflight service and F&B at 35,000 feet

Topics to be covered include:

Plant-based offerings, snacks, sourcing of food and drink, the expectations and values of travellers of the future, and a focus on allergens and how this may impact offerings.


Case study presentations, followed by an interactive panel discussion led by the moderator.

Stuart Forster


Onboard Hospitality


Paving the way for the future of inflight F&B

Duncan de Boer

Chief Commercial Officer

Foodcase International BV

The importance of staying hydrated at 35,000 ft.

Steve Harvey

Travel Consultant

Clinova Ltd

Function first alternative to alcohol

Jennifer Green

Co-Founder + President

Procurall Solutions

Wednesday 8th November 16:00 - 16:30

Innovation Briefing – Onboard Hospitality

This Innovation Briefing will provide attendees with an opportunity to tour the Onboard Hospitality Forum Asia, where exhibitors will be showcasing their latest products in the areas of inflight catering, wellbeing, design and innovation.

Wednesday 8th November 16:30 - 17:30

The Sustainability Symposium: What are airlines, airports, OEMs and their partners doing today to become greener, and how can stakeholders work together more effectively to make operations as environmentally sustainable as possible?

Session sponsored by

Thomas D. Pellegrin

Senior Principal, Consulting



Each panellist will speak from their seat for five minutes to share the steps they are taking to improve environmental efficiency, before the session moves into an interactive panel discussion.

Gerald Ng

Vice President, Environment and Sustainability

Changi Airport Group

John Vidal

General Manager APAC


Zaid Alami

Managing Director

Boeing Indonesia

Wednesday 8th November 17:45 - 18:15

FTE APEX Asia Expo Awards Ceremony

The FTE APAC Pioneer Awards will shine a light on the 20 airlines and airports across Asia-Pacific who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the twenty nominees will be presented with an “Outstanding Achievement” trophy, and six others will be highly commended during an official awards ceremony which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.


Sponsored by:

Thursday 9th November 2023

Thursday 9th November 10:00 - 11:00

FTE Baggage Innovation Summit


Following a brief update from the moderator on the latest progress made by the FTE Baggage Innovation Working Group and a scene setting presentation, each of the panellists will offer a brief overview of the work they are doing to improve baggage handling, before the session moves into an interactive panel discussion.

Darin Juby

Head of Baggage Transformation

Future Travel Experience


Scene-setting presentation: What can we learn from Alaska Airlines’ baggage journey so far and their future plans?

Gus Naughton

Senior Software Engineer, Emerging Technologies

Alaska Airlines

Jason Smith

Programme Manager – Baggage Service

Auckland Airport

Ivan Lee

Manager, Customer Experience (Baggage)

Star Alliance

Christopher Stein

Director Digital Services

Siemens Logistics

Thursday 9th November 11:00 - 11:30

Tech & Innovation Briefing – Baggage

Our Innovation & Tech Briefings return to the expo floor, so attendees have the opportunity to join guided tours to meet exhibitors with relevant products, services and concepts to their interest areas.

Thursday 9th November 11:30 - 12:30

The FTE Innovation Showcase, featuring the Startup Pitch Session

Ryan Ghee

Chief Operating Officer

Future Travel Experience

Special Presentation

The effective implementation of the airport ecosystem in Hokkaido Airports

Shuji Takahashi

Deputy General Manager (IT Planning Section)

Hokkaido Airports Co Ltd


Modern Baggage Messaging

Shabbir Girach

Managing Director

Shabstec Limited

ICT Network Infrastructure – the foundation of future travel experience

Sitaramaiah Alamuri

Practice Director


Say goodbye to paper tags and lost bags!

Ina Eldøy



Thursday 9th November 12:30 - 13:00

Tech & Innovation Briefing – Airport Technology & Pre-Travel

Our Innovation & Tech Briefings return to the expo floor, so attendees have the opportunity to join guided tours to meet exhibitors with relevant products, services and concepts to their interest areas.

Thursday 9th November 13:00 - 13:45

Onboard Hospitality Forum Asia: Onboard Innovation – Case Studies

Stuart Forster


Onboard Hospitality


A series of case study presentations highlighting pioneering new products and services designed to enhance the onboard experience.


From Bland to Brand: How Buzz innovates dining through design

Simon Yaffe

Director of Client Service, Global


JetBlue’s high-flying innovation: Inflight connectivity, entertainment, and sustainable partnerships

Jennifer Green

Co-Founder + President

Procurall Solutions

How to cope with challenges operators are being faced with when selling on board – a comprehensive breakdown addressed with one compact solution that solves it all: Pax Android mobile terminal with NOVELPAY-designed latest generation software

Jean Paul Hildebrandt

CEO / Co-founder


Thursday 9th November 14:15 - 14:45

Briefing and discussion on AI, IoT & Robotics with leaders from the FTE Digital, Innovation & Startup Hub


Key members of the FTE Digital, Innovation & Startup Hub leadership team will participate in a discussion on the latest advancements in AI, IoT & Robotics, which are the key focus areas for the FTE Hub in 2024.

Ryan Ghee

Chief Operating Officer

Future Travel Experience

Kevin Kleist

Senior Emerging Trends Advisor

Southwest Airlines

Javed Malik

Chair of the Advisory Board

Ink Innovation

Register for FTE APEX Asia Expo 2024

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Why be part of FTE APEX Asia Expo?

Delegate and exhibitor testimonials

“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”

Andrew Tan, Director and Head Airport Operations, Changi Airports International

“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”

Ronny Lau Nga Lok, Assistant to Vice President, Customer Services cum General Manager – Service Development, Air Macau

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“FTE APEX Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bangalore International Airport Limited (BIAL)

“The expo has been an amazing experience. I really love it, as I have made many new connections… We have found a diverse range of potential partners to work with here.”

Anissa Soraya, Manager Inflight Material & IFEC, Garuda Indonesia

“The experience at FTE APEX Asia Expo has been great. I love the networking and the opportunity to meet new people, especially in this market. I haven’t been here before, so it’s been a good opportunity to come out to Singapore, meet some new people, and learn more about what’s going on in this culture and environment in the industry.”

Kevin Kleist, Sr. Emerging Trends Advisor, Southwest Airlines

“This is my third FTE event this year and it has been excellent. APAC is a very big market for us and I have had a great opportunity to meet lots of our partners here in the region. The overall atmosphere at FTE APEX Asia Expo has been second to none. The networking opportunities that FTE brings are always very special. I’m able to do five weeks’ worth of work in five minutes because there are just so many people here and the calibre of attendees – whether it’s airports, airlines or suppliers – is fantastic.”

Patrick Sgueglia, Senior Product Manager Biometrics, Lufthansa

“It has been brilliant. This is my first time in Singapore and I really enjoyed the Changi Airport T2 tour – it’s very inspirational to see all of the exciting new things there. I have also really enjoyed the social events and networking opportunities, and the chance to meet customer airlines in Asia Pacific. I was able to meet and share experiences with other airports in this region, as well as potential new suppliers for our projects.”

Nicol Seifertova, E-commerce Manager, Prague Airport

“It was very inspirational to be back in person and have the chance to meet many people from within the aviation ecosystem. It has been a fantastic event with great discussions and exchanges on the various panels. We need this kind of event to bring all of the ecosystem partners together and find solutions that support everybody.”

Stefan List, Head of Cabin Market Insights, Airbus

“It’s a great experience to be at this expo, where the exhibitors are showcasing what passengers would like to have in the future. This event is very good because it gives airlines the opportunity to see what’s coming in the future, so we can improve the passenger experience.”

Mohd Mustafa Zainal Abidin, Senior Executive, AirAsia

“My experience at FTE APEX Asia Expo has been great this year. We’ve been able to see many companies that offer innovative solutions. One of the most valuable things is making connections with airports and other airlines, and people who are trying to solve a lot of the same problems that we’re trying to solve.”

Deacon Konc, Director, Innovation & Solutions, United Airlines

“The event has been very effective for us. The conference sessions have been interesting. We have had the opportunity to see which initiatives other airlines are working on right now and perspectives from different markets. The exhibition has also been very interesting – we have seen a lot of vendors from different areas. You can find solutions for airports and airlines. It’s our first visit to FTE APEX Asia Expo and I hope to be back.”

Yerzhan Akhmetzhanov, Head of Innovation, FlyArystan (Air Astana Group)

“In 2023, this is one of the best shows we have attended. We have had a very busy stand with a lot of high-quality leads, so it has been an absolutely wonderful experience for us. For 2024, this event for the Asia Pacific region will absolutely be a must.”

Luca Alessandro Francese, Marketing Global Manager, Thales

“Our experience has been great. What we’ve enjoyed is meeting professionals across the aviation industry, having very deep conversations and learning from them, as well as sharing our own journey. It has been a very diverse range of people we have met in terms of networking, so it has been a very enriching experience. I would love to keep coming to this event.”

Rishi Mehta, CEO & President, Waisl

“FTE APEX Asia Expo has been a great networking event. We’ve had a steady stream of visitors, some very good meetings and made some good new connections. The social and networking events have been very strong. There’s been a good quality of visitor here and we’ve had the opportunity to meet people we otherwise wouldn’t have. We will definitely be coming back again next year – it’s an important event for us.”

John White, CEO, Inflight Dublin

“We have been able to showcase many new technologies to airlines and airports, so they can visualise how they are going to help them through transformation and digitalisation. The quality of visitors has been great. There has been a lot of regional, Asia Pacific customers coming through. This is one of the main events for us in Asia Pacific.”

Sanjeev K, Vice President, SITA at Airports, Borders, Communications & Data Exchange, SITA

“The quality of people here is extremely high, and we have been speaking to the decision-makers. The social events have been great for networking and meeting people we haven’t met before. The FTE team was very good at introducing me to many airlines during the event, so it has been very positive. The networking app has also been exceptionally good, and I’ve had some very high-quality meetings because of it. We will definitely be here next year.”

David Thomas, Chief Operations and Product Officer / Joint Founder, Apios

“The part I have most enjoyed is getting to meet a lot of new people and companies and learn about new technologies. The networking opportunities are very good here, with a lot of diverse companies represented. It has been a very good experience and we will definitely return to exhibit in 2024.”

Richi Ang, Business Development Manager, JG Tech Innovation

“It has been a brilliant experience. For us, the event has been very exhilarating, and we have found the conversations very meaningful. FTE events always live up to expectations. The number of attendees is growing each year and we find that decision-makers and influencers are here, and they want to have real, serious conversations. We find a lot of value exhibiting and will most definitely be back next year, hopefully with an even bigger booth.”

Maneesh Jaikrishna, Managing Director of Middle East, Asia Pacific & Africa, Vision-Box

“FTE APEX Asia Expo is a great opportunity to connect with customers and this is one of the most critical events for us within the region. We’re very pleased with the quality and quantity of visitors – we’ve seen lots of our key customers and some target customers as well. 100% we will be back again next year – probably with a bigger booth than this year.”

Marisa Pitsch, Chief Customer Experience Officer, FORMIA

“This is our third time exhibiting and I am totally satisfied. We will go home with a lot of new leads from the region. FTE brings the right quality of visitors to the event. I couldn’t expect that we would receive so many leads, so we are very happy. We will be back in 2024 and 2025, hopefully with an even bigger booth.”

Fatih Suluner, Chief Sales and Marketing Officer, TAV Technologies

“We’ve really enjoyed the event. It’s our first time here and we’ve met a lot of new clients in airlines and even some manufacturing partners that we’re looking forward to collaborating with. The quality of visitors has been fantastic, and we definitely have some new opportunities. We do plan to come back next year and continue to expand our reach into the Asia market.”

Jennifer Green, Co-founder & President, Procurall Solutions

“The overall experience has been great. One of the things I’ve most enjoyed about the event is meeting all of the people in the industry, including the airline buyers and also other suppliers. The networking and quality of visitors at the show have been great – we’re seeing the full procurement teams. I would definitely do this event again – it has been very collaborative.”

Paula Wines, Creative Director, Asia, Linstol

“Singapore is the perfect networking location in Asia Pacific. There have been a lot of networking opportunities and we are very pleased that all of the major airports and airlines are present at the event. The quality of visitors is extremely high compared to what we are seeing at other events in this industry. We will definitely be exhibiting again next year.”

Fabio Tomi, Regional Director APAC, Magnetic Automation

“The expo this year has been excellent. We’ve had some great visitors to the stand – the quality and depth of the visitors that we’ve had has been absolutely top-notch, so we’re very pleased with the last couple of days and what we’ve achieved here.”

David Coiley, Asia Pacific Regional Vice President, Inmarsat Aviation

“We’ve enjoyed the show, the traffic has been incredible, and we’ve had very interesting discussions with our customers and partners. I’m surprised with the quality and quantity of visitors to our stand – both have been beyond our expectations.”

Rakan Khaled, General Manager, Airport Systems, Collins Aerospace

“Our experience here has been amazing. It’s our first time here and we’re really grateful to be exhibiting. The number and quality of visitors to our stand has been very amazing – we’ve been able to make a lot of connections. After every conference session there has been a lot of people coming by our booth, so we’re very satisfied. Based on our experience this year, this is a very worthy event to come back to.”

Gabriella Sharon Gozali, Global Marketing Specialist, Makebot.ai

“The experience here has been great. I’ve really enjoyed looking at the new innovations on the stands that are here, as well as the opportunity to showcase our own business. The number and quality of visitors to our stand has met our expectations – from our perspective, it’s much more about the quality of visitors and we’re very pleased. We’ve had some really good dialogue with some very senior people in the industry.”

Mignon Buckingham, CEO of Airport Dimensions, Collinson Group Ltd

“The expo has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“The show has been very interesting, and it has been good to see friends, partners, customers and potential customers face-to-face. We have had a busy show and we are very satisfied with the leads and conversations. The networking opportunities are always a highlight. We have booked again already for next year.”

Michael Seidler, Senior Sales Manager, PrehKeyTec Germany

“It’s good to meet people face-to-face again, which is very good in terms of collaboration. The audience coming to our booth is very diversified – we’ve had airlines, airports, agencies and authorities, so it’s a very positive audience we’re seeing here. The networking opportunities and social events are very good – there’s a very relaxed atmosphere. We will be back next year for sure.”

Ryan Lee, Vertical Business Owner, Airports, AS APAC, dormakaba Singapore Pte Ltd

“The experience here was definitely very good. It’s great to be back and see everyone again. We’ve had a lot of visitors to our booth – I was impressed, it was even better than expected. The networking opportunities and social events have been very good, and I love the new event app that FTE is using. I have already booked our booth for next year.”

Jasper Quak, Managing Director, BAGTAG

“It’s been great to show what we do to first-time customers and also to maintain that presence with our existing customers and build on those personal relationships. It’s also been great to look around the exhibition and see what’s coming next. The walk-ups to the stand have been very positive as well, so hopefully there’s plenty of business to come afterwards.”

Henry Lake, Sales Account Manager, ESP Global Services

“Our team had the opportunity to showcase an entirely new omnichannel approach that matches the changing customer needs. On top of that, we also spoke to hundreds of professionals from the aviation industry and beyond, sharing our expertise in digital customer care and our self-service solution. Together with our partners, Gen25, M2mobi, Prestop and 24 sessions, we had an extremely insightful experience at the Expo.”

Tobias Walraven, CEO, RIFF

“It has been a very good networking experience. This is a show that all of the leading suppliers and integrators have to attend – it’s a “go to” show for the aviation industry.”

John Ng, Sales Manager (APAC), Desko

“The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, Singapore, 19-20 November 2024

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

More information


FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

FTE APEX Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).

More information


FTE APEX Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.

More information

FTE APEX Asia Expo registration

Learn about the FTE APEX Asia Expo 2024 registration options

Click here to register

Have a question?

Contact us using our online form.

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Book your booth

Exhibit your product or service. Contact our team to discuss the opportunities available:

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Vital Event Information

FTE APEX Asia Expo 2024 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

FTE APEX Asia Expo 2024
- November 2024
Marina Bay Sands Expo & Convention Centre, Singapore