Sponsors and partners

Future Travel Experience is grateful for close partnerships forged with key industry stakeholders and associations, each of which are uniquely contributing to the content, promotion and execution of our events.

Headline Partners in 2019:

Changi Airport Group

Changi Airport Group (CAG) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport and through its subsidiary Changi Airports International, invests in and manages foreign airports.

Changi Airport is the world's sixth busiest airport for international traffic, and was recently named the world's best airport for the fifth consecutive year by international air travellers at the Skytrax World Airport Awards. It served a record 58.7 million passengers from around the globe in 2016. More than 360 retail stores and 140 F&B outlets are situated across three terminals to cater to passengers and visitors. With over 100 airlines providing connectivity to 380 cities worldwide, Changi Airport handles about 7,000 flights every week, or about one every 90 seconds.

The airport is in the midst of a major expansion programme, and on 31 October 2017 opened the new Terminal 4, which for the first time sees a terminal-wide implementation of fast and seamless travel (FAST) initiatives to enhance passenger experience and operational efficiency.

Airline Passenger Experience Association

The Airline Passenger Experience Association (APEX) is a network of the world's leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience. The association offers members a wide range of opportunities to excel in the airline passenger experience industry by keeping them current with the latest industry news, trends and developments and by helping them develop relationships with clients and colleagues from around the world.

Onboard Hospitality

Onboard Hospitality is the leading trade magazine for the airline, rail and cruise hospitality industry worldwide. It is a vibrant hub of news, views and conversations for the buyers and suppliers of onboard catering, comfort, technology and entertainment.

Onboard Hospitality doesn't just cover industry news but also aims to help form industry opinion, identify and share trends and innovations, and be THE place people come to for ideas and inspiration.

The magazine is produced four times a year in the UK. Its readers include major decision makers, key purchasers and suppliers of inflight, rail and cruise hospitality services.

Singapore Airlines

Singapore Airlines Ltd. (SIA), the national airline of Singapore and a major carrier in the Pacific region with routes to Europe and North America, is known for its unparalleled customer service as well as for its continuing efforts to upgrade its aircraft and technology. SIA is 54 percent owned by the Singapore government with minor shareholdings by Delta Airlinesand Swissair. A long-established strategic seaport, Singapore is an important transit point for travel to other areas of the Far East. Even during times of severe recession in the airline industry, SIA has been the world's most consistently profitable airline and, unlike most, a virtual stranger to debt. The "Singapore Girl" flies to 90 cities in 40 countries.

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Travel & Accommodation

Perfect Location

Marina Bay Sands, 10-11 November 2020, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

FTE Delegate Loyalty Programme

We are pleased to offer a Delegate Loyalty Programme; an annual membership subscription to attend all three events in 2020 at a discounted rate:

FTE EMEA & Ancillary
3-4 June 2020, Dublin
FTE Global
1-2 September 2020, Las Vegas
10-11 November 2020, Singapore

Prices start from just $1,145 USD. Sign up for this offer

Vital Event Information

FTE APEX Asia EXPO 2020 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

- November 2020
Marina Bay Sands Expo and Convention Centre, Singapore