On the Ground

Baggage // Jul 2015

Brussels Airlines starts work on permanent bag tag as it prepares for baggage handling transformation

Brussels Airlines working on permanent electronic bag tag

Brussels Airlines’ Pedro Casimiro reveals that the carrier is working on a permanent bag tag, and plans to launch the product before the end of 2018.


Baggage // Jul 2015

ANA launches self-service bag drop at Haneda Airport

ANA launches self-service bag drop at Haneda Airport

All Nippon Airways (ANA) has launched self-service bag drop in Terminal 2 at Haneda Airport – the first such implementation at a Japanese airport.


Mobile & Wearable Technology // Jul 2015

KLM launches new app to ‘keep passengers one step ahead’

KLM launches new app to ‘keep passengers one step ahead’

The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.


Security & Facilitation // Jul 2015

New security checkpoint complete as Austin-Bergstrom terminal upgrade continues

New security checkpoint complete as Austin-Bergstrom terminal upgrade continues

The opening of the new passenger screening checkpoint at Austin-Bergstrom International Airport follows the introduction of one-stop customs processing.


Mobile & Wearable Technology // Jul 2015

easyJet uses passenger feedback to enhance iPhone app

easyJet uses passenger feedback to enhance iPhone app

The low-cost carrier has launched a new app for iPhone, which will help to simplify the pre-travel and day of travel experiences for its customers.


Initiatives // Jun 2015

Avinor adopts cloud-based common use as Amadeus eyes global ACUS growth

Avinor Amadeus

Having secured Avinor as a customer for its Airport Common Use Service (ACUS), Amadeus will soon bring the solution to North America and Asia Pacific.


Baggage // Jun 2015

IATA: European agreement on home-printed bag tags ‘very close’

IATA bags

IATA’s Thomas Windmuller discusses the latest developments concerning home-printed bag tags, permanent electronic bag tags and the IATA Cabin OK initiative.

Up in the Air

IFE&C // Jun 2015

Flydubai invests in IFEC enhancements as it prepares for new 737-800s

Flydubai

Flydubai’s Next Generation 737-800s will be equipped with GEE’s Airconnect connectivity system and Lumexis’ Fiber-To-The-Screen IFE system.


Cabin Design // Jun 2015

Virgin Australia focuses on self-service and personalisation with new-look Premium Economy

Virgin Australia premium economy

The new B777 Premium Economy will include 24 seats pitched at 41 inches, a personalised meal service and a self-service food and beverage refrigerator.


Passenger Connectivity // Jun 2015

Singapore Airlines, Norwegian and Royal Brunei to roll out real time aircraft tracking

SITA onAir

The three carriers have followed in the footsteps of Malaysia Airlines in investing in SITA OnAir’s AIRCOM FlightTracker service for aircraft tracking.


Passenger Comfort // Jun 2015

GOL signs up to Gogo’s 2Ku connectivity service

Gogo GOL connectivity

Brazilian carrier GOL has signed up to the high-speed 2Ku connectivity service, as well as the Gogo Vision and Gogo TV in-flight entertainment products.


IFE&C // Jun 2015

Kuwait Airways and Oman Air partner with Thales on new seatback IFE

AVANT IFE system from Thales

Oman Air and Kuwait Airways have opted for Thales’ AVANT in-flight entertainment system, adding 30 more aircraft to the vendor’s IFE portfolio.


Passenger Connectivity // Jun 2015

easyJet refusing to be rushed into onboard connectivity investment

easyJet won’t be rushed into onboard connectivity investment

easyJet is happy to wait for the right onboard connectivity product at the right price, according to Simon Lamkin, the carrier’s Head of Operations Systems.


Passenger Connectivity // Jun 2015

Ryanair weighing up sponsorship models for onboard Wi-Fi service

Ryanair onboard Wi-Fi

Ryanair’s Kenny Jacobs says the airline could offer in-flight Wi-Fi within two years and is exploring sponsorship models to make it a revenue generating service.

Initiatives

Initiatives // Jun 2015

Avinor adopts cloud-based common use as Amadeus eyes global ACUS growth

Avinor Amadeus

Having secured Avinor as a customer for its Airport Common Use Service (ACUS), Amadeus will soon bring the solution to North America and Asia Pacific.

Initiatives // Jun 2015

Dubai Airports CEO: Building huge new airports does not guarantee an improved passenger experience

Dubai Airports

Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.

Initiatives // Jun 2015

Korean Air achieves IATA Fast Travel Green status for self-service efforts

Korean Air bag drop

Korean Air has been awarded a Fast Travel Green certificate in recognition of its efforts to simplify the passenger experience at Incheon Airport.

Initiatives // Jun 2015

Vilnius Airport puts ‘experiences over profit’ with new airport cinema

Vilnius cinema

A cinema has opened at Vilnius Airport, where passengers can watch Lithuanian short feature films, documentaries and cartoons while they wait for their flight.