On the Ground

Baggage // Aug 2015

‘E-tags will fly within a year and digital smartcards could be next’

NL270815-etags-fte

An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.


Pre-travel // Aug 2015

Etihad responds to unbundling trend with eight new fare categories

Etihad fares

The carrier says the introduction of the new fare structure, which features eight different booking options, is designed to increase transparency at the point of booking.


Lounges, Gates & Boarding // Aug 2015

New Perth Airport Domestic Business Lounge opens as Qantas’ lounge upgrades continue

Perth Qantas business lounge

The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.


Initiatives // Aug 2015

Liverpool Airport announces fresh investment to improve the passenger experience

Liverpool Passenger experience

The “totally customer-driven” investment follows the recent completion of a project to improve the departure hall experience for passengers.


Mobile & Wearable Technology // Aug 2015

Facebook: Airports and airlines are still playing catch-up when it comes to apps

Facebook Oculus Rift

Facebook Head of Travel Lee McCabe offers his thoughts on how airports and airlines can leverage apps and virtual reality technology to simplify the passenger experience.


Mobile & Wearable Technology // Aug 2015

United adds interactive indoor maps and beacon-enabled wayfinding to iOS app

United app maps

Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.


Check-in & Validation // Aug 2015

Tigerair Australia starts self-service operations from Melbourne Airport’s new Terminal 4

Melbourne terminal

Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.

Up in the Air

Cabin Design // Aug 2015

Virgin Australia impresses with all-new A330 Business Class

Virgin Australia Business Class

The new “The Business” product features lie-flat seats with direct aisle access, 16-inch IFE screens and a restaurant-style fine dining experience.


IFE&C // Aug 2015

United extends wireless IFE service to regional jet fleet

United Airlines IFE

By the end of August, more than 120 United Express E170, E175 and CRJ700 regional jets will be equipped with the wireless in-flight entertainment service.


Passenger Connectivity // Aug 2015

AirAsia India and Air Costa deploy real-time flight tracking service

SITA OnAir

AirAsia India and Air Costa are the latest carriers to deploy SITA OnAir’s AIRCOM services, which include the real-time flight tracking service.


Cabin Design, FTE Event News // Aug 2015

Future-defining Onboard 2025 Think Tank brings together Airbus, Norwegian, Avianca, Panasonic and Honour to shape in-flight experience of 2025

FTE Think Tank

This game-changing Think Tank will exclusively unveil its Onboard 2025 vision and recommendations at FTE Global 2015, 9th-11th September, Las Vegas.


Crew Empowerment // Aug 2015

GEE acquires big data capabilities and sets sights on achieving ‘connected aircraft vision’

Global Eagle entertainment

Global Eagle Entertainment (GEE) has announced the acquisition of masFlight and navAero, which will enable the company to better leverage big data and analytics.


IFE&C // Aug 2015

Airline-provided IFE and on-demand online streaming can go ‘hand in hand’

BAE Systems

Jared Shoemaker, Director, Cabin Programs at BAE Systems, shares his thoughts on the future of the wireless in-flight entertainment market with FTE.


Cabin Design // Aug 2015

KLM 787-9 to feature in-flight Wi-Fi and World Business Class seats

KLM Business Class

KLM’s new Boeing 787-9s will include the new “KLM Wi-Fi” product, lie-flat business class seats with direct aisle access and an enhanced Economy Class.

Initiatives

Initiatives // Aug 2015

Liverpool Airport announces fresh investment to improve the passenger experience

Liverpool Passenger experience

The “totally customer-driven” investment follows the recent completion of a project to improve the departure hall experience for passengers.

Features, Initiatives // Aug 2015

Top 5 technologies shaping the passenger experience and driving operational efficiency

NL130815-fte-wearable-technology

FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.

Initiatives // Aug 2015

Gatwick passengers offered pre-flight movie downloads

Gatwick movies

Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.

Initiatives // Jul 2015

$4 billion investment to transform LaGuardia Airport into a ‘globally renowned’ hub

LaGuardia Airport

New York’s LaGuardia Airport will be completely rebuilt in a $4 billion redevelopment programme designed to improve operations and the passenger experience.