Featured Stories

FTE Event News // May 2013

The top 10 trends that will change air travel forever as learned at FTE Asia 2013 – Part one

The top 10 trends that will change air travel forever (and not in the ways you might expect) - Part one

Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.


FTE Event News // May 2013

Registration for FTE Global 2013 is now open

Registration for FTE Global 2013 is now open

We are delighted to announce that registration for FTE Global 2013 is now live! We encourage you to book your place ASAP to benefit from the early booking discount, and to ensure you secure a place on the McCarran Airport Tour which has limited places.


FTE Event News // May 2013

FTE Asia 2013 in Pictures

FTE Asia 2013 in Pictures

Highlights from the most ambitious and successful FTE Asia yet, see our picture report from Hong Kong.


Up in the Air // Apr 2013

5 aircraft cabin experience trends to watch out for

5 Cabin Experience Trends to Watch Out For

Following this year’s Aircraft Interiors Expo in Hamburg, Callum Tennent takes a look at some of the key in-flight trends to look out for in the coming months.


Up in the Air // Apr 2013

Crystal-Cabin Award and the bright future for the cabin passenger experience

Crystal-Cabin Award and the bright future for the cabin passenger experience

With the Hamburg Aircraft Interiors Expo just around the corner, FTE takes a look at the Crystal-Cabin Award and the designers aiming to shape the cabin of the future.

News from the web

Mobile Technology // May 2013

Star Alliance launches iPad app

Star Alliance launches iPad app

The world’s largest global airline alliance has created an application specifically designed for Apple’s popular tablet.


Immigration // May 2013

Dublin Airport installs self-service biometric gates

Dublin Airport installs self-service biometric gates

A new pilot at Dublin Airport allows certain arriving passengers to use self-service immigration through automated border control gates.


Technology & Systems // May 2013

ADAC installs sleeping pods to enhance passenger experience

ADAC installs sleeping pods to enhance passenger experience

ADAC’s innovative approach to enhancing the travel experience has seen the installation of 10 sleeping pods at Abu Dhabi International Airport.


Immigration // May 2013

O’Hare first US airport to receive Automated Passport Control

O’Hare first US airport to receive Automated Passport Control

US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks


Self-service // May 2013

SriLankan Airlines introduces self-service check-in kiosks

SriLankan Airlines introduces self-service check-in kiosks

Bandaranaike International Airport has received self-service check-in kiosks courtesy of SriLankan Airlines, saving time for passengers.

Recent News

Up in the Air // Mar 2013

SITA: The four major IT trends set to shape the entire travel experience

SITA: The four major IT trends set to shape the entire travel experience

Following FTE’s look last week at the future of communications as envisaged by Exicon, mobile specialist SITA provides an insight into the current state, and future course, of the mobile passenger experience.

Mobile Technology // Mar 2013

Exicon: Airlines must tailor mobile solutions for the passenger experience

Exicon: Airlines must tailor mobile solutions for the passenger experience

With 74% of travellers now owning smartphones, FTE talks to Exicon about the future of mobile solutions both up in the air and on the ground.

Mobile Technology // Mar 2013

IATA: Personalisation essential to the future passenger experience

IATA: Personalisation essential to the future passenger experience

The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.

Up in the Air // Feb 2013

Teague’s cabin vision: The future of the passenger experience

Teague’s vision of the future

To celebrate the launch of our new series ‘Up in the Air’, FTE finds out what Boeing’s designers predict for the cabin of the future.