View our picture round-up of FTE Europe 2014 and find out what the likes of Samsung, Virgin Atlantic, Ryanair, Swedavia, IATA and London Stansted said about enhancing the passenger experience.
Mary Kirby, founder of Runway Girl Network, explores the latest onboard innovations, including second-screen tech, inventive cabin design and PED-friendly trays.
FTE explores whether the rise of smartphones means the passenger experience on the ground is being defined by technology developers, rather than airports and airlines.
FTE spoke to Virgin America, Here On Biz and Gogo about the benefits of the first ever in-flight social network, and the challenges that had to be overcome to make it a reality.
FTE was shown around Heathrow Airport’s Terminal 2 by Development Director John Holland-Kaye, who highlighted how common use kiosks, self-tagging, bag drop and self-boarding will help to provide a great passenger experience.
Virgin Atlantic has launched a trial of Google Glass and Sony Smartwatch technology at London Heathrow to provide next-generation customer service.