On the Ground

Features, Initiatives // Sep 2014

London Stansted transformation continues with self-service ‘Smart Gates’, premium fast track and automated border control

Steve Foster Stanstead

FTE took a tour of London Stansted Airport to find out how the £260 million transformation project is helping to improve the passenger experience.


FTE Event News, Initiatives // Sep 2014

United to install 6,000 iPads as part of passenger-focused Newark Liberty Terminal C revamp

United to offer 6,000 iPads as part of Newark Liberty revamp

United is working with OTG to install 10,000 power points and 6,000 iPads, which passengers can use to track their flight and make F&B and retail purchases.


Immigration & Arrivals // Sep 2014

US Preclearance could be coming to UK airports

US Preclearance

Passengers flying from the UK to the US could soon undergo preclearance customs checks ahead of departure, according to reports this week.


Lounges, Gates & Boarding // Sep 2014

Virgin Australia launches ‘Premium Exit’ in Melbourne lounge

Virgin Australia, Melbourne

Virgin Australia has introduced its first ‘Premium Exit’, which offers direct access to the departure pier from the lounge at Melbourne Airport.


Immigration & Arrivals // Sep 2014

Automated border control e-gates now live at Hamad International Airport

Hamad International boarding gates

A total of 62 e-gates, which make use of face, iris and fingerprint recognition technology, have been installed at Doha’s Hamad International Airport.


Pre-travel // Sep 2014

Hilton Worldwide embracing mobile technology to create a personalised and seamless end-to-end travel experience

Hilton App

Hilton Worldwide’s Josh Weiss outlines the company’s smartphone strategy and explains how Hilton can work with airlines to improve the end-to-end travel experience.

Up in the Air

Passenger Connectivity // Sep 2014

Virgin Atlantic first European carrier to sign-up for Gogo’s 2Ku in-flight connectivity

Virgin Atlantic to offer Gogo’s 2Ku in-flight Wi-Fi

Virgin Atlantic has selected Gogo’s 2Ku in-flight connectivity service, which will enable passengers to access high-speed Wi-Fi in-flight.


IFE&C // Sep 2014

Panasonic embraces NFC to help personalise in-flight experience

Panasonic Avionics embraces onboard NFC

Panasonic Avionics has announced that it will introduce EMV-compliant Near Field Communication technology in its in-flight entertainment systems.


Features, IFE&C // Sep 2014

Seamless IFE/seat integration projects set to transform economy class experience

Lufthansa IFE

Mary Kirby explores how the collaboration between Panasonic Avionics and Recaro, and Lufthansa Systems’ semi-embedded IFE, could impact economy class travel.


Cabin Design, IFE&C // Sep 2014

British Airways to upgrade IFE system and refresh 747 cabins

British Airways cabin upgrade

BA has confirmed that 18 of its Boeing 747s will receive a cabin refresh, with Panasonic’s eX3 in-flight entertainment system to be installed.


Cabin Design // Sep 2014

Leisure carrier Thomas Cook unveils new long-haul premium cabin

Leisure carrier Thomas Cook unveils new long-haul premium cabin

British carrier Thomas Cook Airlines has unveiled its all-new Airbus A330, which includes a Premium cabin for the first time, as well as an enhanced Economy offer.


Passenger Connectivity // Sep 2014

Gogo and T-Mobile team up to offer free in-flight texting

Gogo t-mobile tie-up

Gogo has teamed up with T-Mobile to allow passengers to make use of free in-flight texting and Visual Voicemail on Gogo-equipped aircraft in the US.

Initiatives

Features, Initiatives // Sep 2014

London Stansted transformation continues with self-service ‘Smart Gates’, premium fast track and automated border control

Steve Foster Stanstead

FTE took a tour of London Stansted Airport to find out how the £260 million transformation project is helping to improve the passenger experience.

FTE Event News, Initiatives // Sep 2014

United to install 6,000 iPads as part of passenger-focused Newark Liberty Terminal C revamp

United to offer 6,000 iPads as part of Newark Liberty revamp

United is working with OTG to install 10,000 power points and 6,000 iPads, which passengers can use to track their flight and make F&B and retail purchases.

Features, Initiatives // Sep 2014

‘The entire end-to-end airport experience needs a major overhaul’

040914-lead-thumb-new

FTE spoke to Kiran Merchant, CEO of DY Consultants, who explained exactly what airports must consider when planning and building new airport terminals.

Initiatives // Aug 2014

CPH to merge domestic and international traffic to enhance passenger experience

Copenhagen Airport

Copenhagen Airport will bring together international and domestic passengers in 2015, which will help to simplify the airport experience for domestic travellers.