On the Ground

Initiatives // Jun 2016

‘We will double the terminal size but quadruple processing capacity’ – Québec City Airport shares self-service plans

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Aéroport de Québec inc’s Marc-André Bédard explains why self-service check-in and bag drop are key to the creation of the flexible, future-proof terminal.


Pre-travel // Jun 2016

Ryanair launches bundled ‘Leisure Plus’ fare and improves ‘Business Plus’ offer

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The low-cost carrier’s “Leisure Plus” fare includes priority boarding, an allocated seat and a 20kg checked baggage allowance.


Immigration & Arrivals // Jun 2016

U.S. CBP launches facial recognition technology trial at Atlanta International Airport

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The trial will apply to passengers on one flight a day from the United States to Japan and forms part of CBP’s wider Entry-Exit strategy.


Lounges, Gates & Boarding // Jun 2016

New gate rooms and early bag store launched as Gatwick Airport opens new Pier 1

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The £186 million Pier 1 includes five new gate rooms, a new baggage system for South Terminal, early bag store and a premium lounge.


Immigration & Arrivals // Jun 2016

Copenhagen Airport embraces self-service with new automated passport control e-gates

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The nine automated passport control e-gates will automate the border control process for travellers flying to destinations outside of the Schengen area.


Baggage // Jun 2016

Star Alliance commits to major baggage and self-service investments to help create more seamless travel experience

Star Alliance’s baggage and self-service standards investment

Star Alliance’s Justin Erbacci discusses the new Alliance IT hub for baggage and the creation of standardised process for self-service and automation.


Pre-travel // Jun 2016

Ryanair launches Ryanair Rooms as it bids to become the ‘Amazon of air travel’

Ryanair launches Ryanair Rooms as it aims to become the ‘Amazon of air travel’

Ryanair has announced that it will launch its own low price accommodation platform called Ryanair Rooms in October 2016.

Up in the Air

Passenger Connectivity, Up in the Air // Jun 2016

Real-time aircraft tracking slowly gaining traction but important questions remain unanswered

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FTE takes a look at the progress being made on real-time aircraft tracking and considers the obstacles to widespread adoption.


IFE&C // Jun 2016

Aeromexico and Gogo announce in-flight Netflix streaming trial

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Aeromexico’s pilot programme will provide passengers with free access to Netflix on select aircraft equipped with Gogo’s 2Ku connectivity system.


IFE&C // Jun 2016

Delta Air Lines moves away from pay-to-view IFE model

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All content on the Delta Studio platform will be available free of charge to all passengers, including those in economy class, from 1 July.


IFE&C // Jun 2016

Air Serbia launches IFE streaming app for short- and medium-haul flights

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The new Elevate Play in-flight entertainment streaming app gives passengers access to movies, TV shows, games and music on their personal electronic devices.


Passenger Comfort // Jun 2016

United ups the ante with all-new Polaris business class product

United ups the ante with all new Polaris business class product

United Airlines says its all-new United Polaris business class product is its most significant product transformation in more than a decade.


Passenger Connectivity // Jun 2016

American Airlines selects ViaSat for Boeing 737 MAX in-flight Wi-Fi

American Airlines selected ViaSat for Boeing 737 MAX in-flight Wi-Fi

ViaSat has won the battle to install in-flight connectivity on American Airlines’ 100 new Boeing 737 MAX aircraft.


IFE&C // Jun 2016

Survey highlights passenger demand for BYOD in-flight entertainment

Survey highlights passenger demand for BYOD in-flight entertainment

The 2016 SITA Passenger IT Trends Survey reveals that passengers are increasingly likely to consume IFE via their own electronic devices.

Initiatives

Initiatives // Jun 2016

‘We will double the terminal size but quadruple processing capacity’ – Québec City Airport shares self-service plans

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Aéroport de Québec inc’s Marc-André Bédard explains why self-service check-in and bag drop are key to the creation of the flexible, future-proof terminal.

Initiatives // Jun 2016

Sydney Airport starts new phase of T1 International Terminal improvement project

Sydney Airport starts new phase of T1 improvement project

The latest phase includes the redevelopment of gate lounges, improvements to the immigration and security entrance, and the introduction of new signage.

Initiatives // May 2016

Travellers increasingly comfortable with self-service but choice remains crucial

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The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.

Initiatives // May 2016

Fraport turns to travellers to define next wave of innovation

Fraport turns to travellers to define next wave of innovation

Fraport has embraced the principle of “open innovation” with the launch of the Frankfurt Airport Innovation Challenge.