"Enhancing the passenger experience"
Articles Tagged: “Queue Management”
Facial recognition system deployed at Edinburgh Airport
Human Recognition Systems’ MFlow Journey was recently installed at Edinburgh Airport to measure the journey time of passengers passing through security.
SITA partners with Changi Airport for state-of-the-art innovation – FTE interview: Ilya Gutlin, SITA’s President Asia Pacific, on the partnership.
SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations. Read full article »
O’Hare first US airport to receive Automated Passport Control
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
San Antonio International to utilise CLEAR technology
San Antonio Airport is set to become the sixth US airport to install CLEAR kiosks to streamline the security process. Read full article »
First interactive virtual assistant launched at Dubai International
Dubai International has installed the world’s first interactive virtual assistant, enabling passengers to request answers to their specific travel and security questions.
Houston airports adopt Bluetooth-based queue measurement
Houston Airport System has installed a Bluetooth-based queue measurement system, so that passengers can check security checkpoint waiting times online. Read full article »
Athens International Airport: Enhancing the Travel Experience
Branded Departure Gate Lounges, ‘Time to Gate’ informative monitors and Virtual Assistants can now be found at Athens International Airport.
Gatwick outlines passenger vision at special FTE Award celebration
FTE caught up with Scott Stanley, Gatwick Airport’s COO, and Dean Oughton, Assistant Director, Border Force Gatwick, at the airport’s FTE Award celebration. Read full article »
Toronto Pearson opts for automated passenger tracking
Toronto Pearson International Airport will install an innovative Wi-Fi and Bluetooth-based passenger tracking system to monitor and reduce queuing times across the airport. Read full article »
Glasgow Airport installs automated boarding pass scanners
Glasgow Airport has introduced six automated boarding pass scanners in the security hall to reduce wait times at the security checkpoint. Read full article »
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