Airports and airlines are turning to iBeacons, passenger tracking solutions, interactive screens and wearable technology to improve the passenger experience.
Economy passengers can now make use of security Fast Track Lanes at Budapest Airport after the initiative was extended beyond premium travellers.
Aéroports de Montréal’s Antoine Rostworowski discusses how Smart Security, automation and a single passenger token can help improve airport security and immigration.
With security in US and UK airports being stepped up again, FTE explores how airlines and airports can more effectively communicate with passengers to avoid widespread confusion.
Las Vegas McCarran International Airport will install biometric-based CLEAR security lanes later this year, expediting the process for pre-registered travellers.
Travellers from the 38 countries participating in the US Department of State’s Visa Waiver Program can now use the automated passport control kiosks at Miami International Airport.
Chicago Department of Aviation has teamed up with SpringHill Suites by Marriott, the TSA and others to create a more relaxing security checkpoint akin to a hotel lobby.
UK-based leisure carrier Monarch has added roaming Airport Customer Experience (ACE) hosts in nine airports to assist passengers in the departure hall.
CPH’s Director of Airport Optimisation explains to FTE how sensor-based predictive modelling and self-service systems are helping the airport optimise processing.
The co-located application centre has opened at Pittsburgh International Airport and allows travellers to choose the programme that best suits their needs.