Future Travel Experience Think Tanks

Future Travel Experience is wholeheartedly committed to driving positive industry change. A vital part of these efforts are our unique Think Tank projects, which bring together senior experts from across the industry to tackle key topics, co-create forward-thinking visions and address common challenges. To date, senior figures from the likes of Airbus, Google, Avianca, Norwegian Air Shuttle, Panasonic Avionics Corporation, Honour Branding, Air France-KLM, Swedavia, Airbiz, Boeing, APEX and Aeromexico have collaborated to co-create the following unique Think Tank projects. All of these Think Tank projects were launched exclusively at Future Travel Experience events, before being released to the wider industry.

Inspire your organisation’s future customer experience and product strategies by downloading these groundbreaking Think Tank presentations for free.


FTE Passenger Experience & Ancillary Think Tank

Future Travel Experience brought together experts from Brussels Airlines, Heathrow Airport, Google, Expedia and Datalex to co-create the FTE Passenger Experience & Ancillary Think Tank vision. This ground-breaking project highlights how airlines, airports and their partners can improve customer experience and maximise revenue at every stage of the passenger journey.

FTE Passenger Experience & Ancillary Think Tank

FTE Onboard Connectivity 2025 Think Tank

Future Travel Experience recruited experts from Google, Aeromexico, Boeing, APEX and Panasonic Avionics Corporation to co-create the Onboard Connectivity 2025 Think Tank vision. This unique Think Tank project explores how airlines and their partners can harness the full potential of the connectivity pipeline between now and 2025.

FTE Onboard Connectivity 2025 Think Tank

FTE Onboard 2025 Think Tank

The first of its kind Onboard 2025 Think Tank brought together senior figures from Airbus, Norwegian Air Shuttle, Panasonic Avionics Corporation, Avianca and Honour Branding to collaboratively define the narrow-body experience of 2025, and to identify the key challenges and opportunities facing the various industry stakeholders charged with defining tomorrow’s passenger experience.

FTE Onboard 2025 Think Tank

FTE Airports 2025 Think Tank

The first FTE Think Tank project brought together industry experts from Swedavia, Air France-KLM and Airbiz to tackle the following question: “What is needed to increase the speed at which industry progress in improving the passenger experience on the ground is achieved, and what might the passenger experience look like by 2025?”

FTE Airports 2025 Think Tank