Redefining the end-to-end passenger experience | Independent news and events

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

7-9 September 2016 Mandalay Bay Resort, Las Vegas

FTE Global 2016 took place in Las Vegas, with 613 delegates and 50 exhibitors. Please mark your diaries and subscribe for updates on FTE Global 2017, returning to Las Vegas on 6 - 8 September.

If you can’t wait until then, please join us at Future Travel Experience Asia EXPO 2016, taking place from 25-26 October at the Marina Bay Sands, Singapore.

Hosted By

Headline Partner

Supporting Partner

Supporting Partner

Supporting Partner

Platinum Sponsor

Platinum Sponsor

Platinum Sponsor




Future Travel Experience
Global 2016

Future Travel Experience Global is firmly established as the world's leading meeting place where the most progressive airlines, airports, vendors, OEMs, government agencies, destination partners and various other travel industry stakeholders come together to reveal their latest customer experience plans and visions, and collectively define the end-to-end passenger experience of the future.

At the 11th FTE Global show, we are pulling out all the stops to inspire our delegates and we are delighted to confirm that the Airline Passenger Experience Association (APEX) is the Headline Partner of this year’s event.

More than 700 travel industry leaders are expected to descend upon Las Vegas for FTE Global 2016, which will include 'On the Ground' and 'Up in the Air' conference streams, the first ever ‘FTE Terminal Design & Delivery Summit’, an inspiring exhibition, interactive co-creation workshops, the 6th Future Travel Experience Awards ceremony, McCarran International Airport tours, and an unforgettable social and networking programme.

Organisations already confirmed to speak include:

Conference Streams

On the Ground

Redefining the passenger experience on the ground – focusing on the latest developments and future trends relating to each of the key passenger touch points and technologies.

Up in the Air

Shaping the future onboard passenger experience – exploring the next generation of in-flight entertainment, connectivity, cabin design, passenger comfort, crew empowerment and in-flight personalisation.

Terminal Design

The first ever FTE Terminal Design & Delivery Summit – providing inspirational insight to help those designing the terminals of the future get customer experiences right.

New FTE Think Tanks

Two new Think Tank visions will be exclusively launched at FTE Global 2016. Senior figures from Dubai Airports, Delta Air Lines, WestJet Airlines, BMW Group Designworks and Burns & McDonnell are collaborating on the "Terminal Design 2025 Think Tank", while experts from Google, Aeromexico and APEX are working closely with FTE on the new “Onboard Connectivity 2025 Think Tank”. Both will be unveiled in Las Vegas this September.

Confirmed Speakers Include

Deborah Ale-Flint
Deborah Ale-Flint Executive Director,
Los Angeles World Airports
Russell Dicker
Russell Dicker
Product Lead,
Rachelle Ornan-Stone
Rachelle Ornan-Stone
Regional Director: Cabin Experience & Revenue Analysis and Space Exploration Liaison,
Boeing Commercial Airplanes
Eash Sundaram
Eash Sundaram
EVP Innovation & CIO,
JetBlue Airways & Chair of JetBlue Technology Ventures
Max Coppin
Max Coppin
Partner Development Manager
Greg Jones
Greg Jones
Managing Director – Worldwide Hospitality & Travel,

Sponsors and Exhibitors

Showcasing the air transport industry’s most pioneering vendors


Headline Partner

Supporting Partner

Supporting Partner

Supporting Partner

Platinum Sponsor

Platinum Sponsor

Platinum Sponsor

Gold Sponsor

Gold Sponsor

Bronze Sponsor

What else is happening at FTE Global 2016?

New for 2016

Terminal Design Summit

Future Travel Experience Global 2016 will host the first ever FTE Terminal Design & Delivery Summit. The Summit has been created to help those responsible for designing the terminals of the future get customer experiences right. Introduced in response to overwhelming industry demand, it will place an emphasis on exploring how terminal design must evolve to accommodate the increasing role of new technology throughout the travel process. It will attract a variety of stakeholders, ranging from architects, airport planners, and engineering and design firms, to airport planning managers, airline corporate real estate executives, government agencies and financing companies, all keen to share their expertise and collectively define tomorrow’s airport terminal.

Travel & Accommodation

The Mandalay Bay Resort

7th-9th September 2016, Las Vegas

The Mandalay Bay Resort and Casino in Las Vegas is the venue for FTE Global 2016, and offers unmatched luxury, fine dining, renowned entertainment, personal service and gaming excitement.

Full Travel & Accomodation Details

Why attend FTE Global?

Read what others are saying about FTE Global...

Virgin Atlantic Airways
Brussels Airlines
British Airways
All Nippon Airways

“There are very few events where airlines can get together and talk about what they’re doing. Here at Future Travel Experience, we are able to hear in detail the experiences of others.”

Tim Graham, Senior Manager – Integration, Development & Innovation, Virgin Atlantic Airways

“It is excellent to have the ‘Up in the Air’ stream. The conferences are definitely addressing the right issues. You hear about ideas, visions and aspirations – there is big value to attending FTE Global.”

Dr Joachim Schneider, Vice President Product Management, Lufthansa

“It has been great attending FTE Global. The conference sessions have really informed our thinking and the FTE Collaboration Forums were particularly good in generating a high level of interaction. FTE Global is highly recommended – I will definitely attend again.”

Max Coppin, Partner Development Manager, Google

“FTE Global gives us a lot of opportunities to explore products and services that we otherwise don’t have time to do. The exhibition has been very good, and the panellists in the conference sessions have been perfect. FTE Global is the reference event for the industry.”

Pedro Casimiro, Ground Product and Ground Processes Manager, Brussels Airlines

“This event makes us think about the future. The speakers have all been excellent and have made us think about things from a different perspective.”

Doug Caines, Vice President Business Development, Customer Service & Operations, North America & Asia Pacific, British Airways

“FTE has had all of the major players here this year – the key industry leaders are here. The topics addressed in the conference sessions have been timely and interesting and I have certainly learned a lot.”

John Craig, Chief Engineer, Cabin & Network Systems, Commercial Airplanes, Boeing

“In my position I’m looking at trends and early stage concept development, so for me this event is perfect.”

Jens Andreas Huseby, Senior IT Advisor IT Strategy, Architecture & Innovation, Avinor

“There have been some very interesting insights in the conference sessions about where technology in the industry is heading. The networking opportunities have been excellent, and the social events were very enjoyable.”

Naohiko Yuzawa, Manager Security Products Marketing Electronics Department, All Nippon Airways

Vital Event Information

Future Travel Experience Global 2016 is an independent global forum that brings together airlines, airports, government agencies, vendors, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to define tomorrow’s end-to-end passenger experience.

Future Travel Experience Global 2016
- September 2016
Mandalay Bay Resort, Las Vegas, United States

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