Daniel Coleman – Founder & Event Director
Daniel is the key driver behind the Future Travel Experience business unit. Having worked at PPS Publications for over 10 years, he played an integral role in the introduction of the disCUSS event back in 2006 and since then has successfully overseen its evolution into Check-In, Check-In Asia and now Future Travel Experience.
Ryan Ghee – Editor & Event Strategy Manager
As Editor and Event Strategy Manager of Future Travel Experience, Ryan is charged with managing and producing the editorial content for FutureTravelExperience.com and contributing to the strategic direction of the FTE Global, FTE Europe and FTE Asia events. A holder of a BA (Hons) in Multi-Media Journalism, he has previously been editor of ACI Asia-Pacific Airports magazine and has held the position of Assistant Editor on PPS Publications’ vast portfolio of other titles.
Ben Whibley – Head of Exhibitions and Sponsorship
Ben previously worked for UBM for 7 years on the flagship exhibition within the interiors market where he organised exhibitions in the UK, Middle East and China. Now with PPS as the Head of Exhibitions and Sponsorship he is driving sales for the ACI EUROPE events and the newly named Future Travel Experience business unit. With a keen passion to win, Ben also spends his weekends motor racing across Europe for team BWR Caterham. He has won several championships and achieved his first international win in Zolder 2009.
Catherine Noakes – Exhibition & Publications Manager
Catherine can’t believe that she’s been selling the exhibitions and magazines at PPS for 8 years now – how time flies when you’re having fun! Catherine is always ready to embrace with gusto the social aspect of her job and has a voice that can be heard from some distance.
Ross Falconer – Managing Editor
Ross has worked at PPS Publications for over 10 years, where he is editor of a number of titles, including ACI EUROPE Airport Business, AOA Airport Operator and the TFWA Dailies. Having covered the disCUSS and Check-In events prior to their evolution into Future Travel Experience, he is now also a key member of the Future Travel Experience editorial team.
Amy Hanna – Assistant Editor
A fascination with the glossy world of magazines started Amy on her perpetual search for exciting experiences that she could put into words, and a week spent with the PPS team in Cannes sparked a keen interest in aviation journalism. Outside of the office, Amy’s life revolves around an ever-increasing infatuation with music new and old, and an unhealthy obsession with fashion and pop-culture in all its forms.
Lynsey Giddings – Conference Director
Lynsey has been with PPS Publications for almost five years, managing the ACI EUROPE conferences. With more than 8 years experience in the events sector, she has worked on a wide range of events from charity events for 10,000+ participants in central London, organising conferences and awards ceremonies for the media industry, to organising networking events for the government. Lynsey read Psychology at Sussex University and with a love of travel, enjoys spending her free time escaping rainy days in the UK for sunnier climates.
Andrea Bevan – Conference Executive
Andrea lives the closest to the PPS offices (under a mile) yet she still drives in every day. Before joining PPS she worked for Swarovski, and no doubt assumed that the world of publishing and events would be just as glamorous, but she soon found otherwise. Despite working in aviation she is absolutely terrified of flying, although she is slowly improving! In her spare time she enjoys shopping, eating, drinking and Bruce Willis films.
Ali Loving – Conference Executive
After graduating from the University of Leeds in 2010, Ali surprised herself whilst backpacking through South America by hiking the Inca Trail to Macchu Pichu, delving down a Bolivian mine and mountain biking down the ‘World’s Most Dangerous Road’. After falling in love with travelling, organising conferences for PPS is the perfect fit, allowing her to discover new places and at the end of a busy event day – sit down for a gin and tonic.
Keith Bateup – e-commerce & Web Development Manager
Keith heads up our digital team, however his interest in web development started many years before Web 2.0, back when the only internet browser available was Netscape Navigator. Since then his passion has developed into a highly successful career helping business exploit the benefits of e-commerce. In his spare time he plays guitar (poorly) and enjoys watching his football team, Crystal Palace, lose most weeks.
James Bishop – Senior Online Marketing Executive
James joined the team to drive our digital marketing projects, including building our online marketing partnerships for our global events as well as managing our social media channels. Originally from a small Sussex town, James packed his bags and endured 3 years studying in central Birmingham. He’s since spent time in the marketing team at BMW and at a scientific device manufacturer retailing to neuroscientists, discovering that the practice is always more interesting than the theory. James is a hazard prone cyclist and enjoys sport socially.
Richard Jende – Head Designer
Richard joined PPS over 7 years ago and works on all things design within the company. Originally a designer working primarily in print, he has now embraced the digital age and loves experimenting with design in new media such as video and web animation. When his nose isn’t to the grindstone, he likes nothing more than to play drums for the rock band The Glass Room.
Victoria Wilkinson – Graphic Design
Prior to PPS Victoria worked for Disney Cruise Line as their onboard Graphic Designer, sailing the Caribbean seas and occasionally working on daily newsletters. The terrible weather and lifestyle over there motivated her to return to the UK and pursue a real-life job. Her love of travel brought her to PPS where she could combine her passion for magazine design with exciting travel destinations. She is also an RYA Day Skipper, PADI Divemaster and CPSC Lifeboat Commander!
Future Travel Experience
Future Travel Experience (FTE) is the final chapter in the development of the business unit that first began as ‘disCUSS’ back in 2006. The name disCUSS was a direct response to a surge of industry interest in Common Use Self-Service (CUSS) kiosks, but as the revolution in the check-in realm quickly gathered pace, the event became ‘Check-In’ to highlight the importance of various new technologies and processes in this sector. In 2011, the event was finally rebranded ‘Future Travel Experience’, reflecting our current focus and dedication to enhancing the end-to-end passenger experience.
Having initially started with a standalone event in North America, we now host three annual events around the world – FTE Global, FTE Asia and FTE Europe. While FTE previously focused entirely on improving the passenger experience on the ground, to mirror our broader focus on enhancing the entire passenger experience, at FTE Global 2013 we hosted our first ever FTE ‘Up in the Air’ conference. This focused on how new technology can be used to enhance the in-flight experience, and complemented our traditional ‘On the Ground’ conference. In short, FTE now focuses on improving every aspect of the passenger experience, ranging from pre-travel and check-in, to the onboard experience and arrival at the final destination.
Each FTE event has attracted hundreds of attendees, as well as the leading suppliers in the field as exhibitors. Our website attracts tens of thousands of monthly visitors, who view our leading news and analysis, plus the latest information on our events.
Why a website about improving the passenger experience on the ground?
Our content focuses on the entire travel process from the passenger point of view, from the moment of booking through to arrival at the final destination. Using our expert industry insight, we assess how every aspect of the travel experience – on the ground and up in the air – can be improved from the passenger perspective. With specific coverage on check-in, mobile technology, baggage, security, immigration, boarding, in-flight entertainment and connectivity, personalisation and arrivals, our content includes in-depth news, analysis, interviews and video reports on the most innovative new strategies in this field.
New technologies and processes have the potential to substantially lower operational costs, make optimal use of terminal space and drastically improve the travel experience of the passenger. However, there is much debate over which processes warrant investment, plus differing opinions on the best methods of implementation, integration and maintenance of these technologies. Through our website and events, we provide the latest information in this subject area, so you are best placed to make the right decision.
In addition, on this website and on our dedicated ‘On the Ground’ and ‘Up in the Air’ e-newsletters you will find all the latest news on our acclaimed Future Travel Experience events, with information on conference programmes, speakers, exhibition developments and social events.
PPS Publications is a specialist air transport publisher and event organiser based near London Gatwick Airport in the United Kingdom. The company produces highly successful conferences, exhibitions and publications for leading associations such as ACI EUROPE, TFWA and the UK’s AOA. It also delivers highly acclaimed independent events, publications and e-products including anna.aero, The Route Shop and, of course, Future Travel Experience.
To learn more, please visit the PPS Publications website.