Future Travel Experience is the latest chapter in the development of this business unit, which first began with an event back in 2006 alongside Las Vegas McCarran International Airport and IBM. Initially called disCUSS, it was a response to a surge of industry interest in Common Use Self Service (CUSS) kiosks which enabled passengers to check-in for multiple airlines through a single kiosk. disCUSS was a big success, but even by the time we staged that event it was clear we were in the middle of a check-in revolution, and a number of other new processes such as internet check-in, mobile and offsite were changing the landscape forever. In response to these market changes, we renamed the business unit Check-In and in partnership with IATA have since staged four highly successful events in North America, a regional meeting with Malaysia Airports in Kuala Lumpur for the Asia-Pacific region, and a successful website and magazine.
Each event has attracted hundreds of attendees and the leading suppliers in the field as exhibitors, and our website attracts thousands of monthly visitors who view our leading news and analysis, plus the latest information on our shows.
The Check-In show always focused on the areas where our audience were innovating and every year it was more apparent that our content had moved way beyond solving the queues and frustrations at the check-in area, and onto almost every other touch-point throughout the travel continuum. The rebrand to Future Travel Experience reflects this change of focus by our audience.
Why a website about improving the passenger experience on the ground?
Our content focuses on the end-to-end travel process from the passenger point of view, from the moment of booking through to the collection of baggage at the arrival destination, and assesses how every aspect of the passenger experience on the ground can be improved. With specific coverage on check-in, baggage, security, immigration, boarding and arrivals, our content will include in-depth news, analysis, interviews and video reports on the most innovative new strategies in this field.
New technologies and processes have the potential to substantially lower operational costs, save terminal space and drastically improve the travel experience of the passenger. However, there is much debate over which processes warrant investment as well as differing opinions on the best methods of implementation, integration and maintenance of these technologies. Through our website and events, we provide the latest information in this subject area so you are best placed to make the right decision.
In addition, on this website you will find all the latest news on our acclaimed Future Travel Experience events, with information on conference programmes, speakers, exhibition developments and social events.
PPS Publications
PPS Publications is a specialist air transport publisher and event organiser based near London Gatwick. We produce highly successful conferences, exhibitions and publications for leading associations such as ACI EUROPE, TFWA, and the UK’s AOA. We also deliver highly acclaimed independent events, publications and e-products including anna.aero, The Route Shop and Future Travel Experience (previously Check-In.aero).
We also work with many leading organisations on various other magazines and events. To learn more about us please visit our website.
Future Travel Experience Staff Profiles
Daniel Coleman – Founder & Event Director
Daniel is the key driver behind the Future Travel Experience business unit. Having worked at PPS Publications for over 10 years, he played an integral role in the introduction of the disCUSS event back in 2006 and since then has successfully overseen its evolution into Check-In, Check-In Asia and now Future Travel Experience.
Ben Whibley – Head of Exhibitions and Sponsorship
Ben previously worked for UBM for 7 years on the flagship exhibition within the interiors market where he organised exhibitions in the UK, Middle East and China. Now with PPS as the Head of Exhibitions and Sponsorship he is driving sales for the ACI EUROPE events and the newly named Future Travel Experience business unit. With a keen passion to win, Ben also spends his weekends motor racing across Europe for team BWR Caterham. He has won several championships and achieved his first international win in Zolder 2009.
Catherine Noakes – Exhibition & Publications Manager
Catherine can’t believe that she’s been selling the exhibitions and magazines at PPS for 8 years now – how time flies when you’re having fun! Catherine is always ready to embrace with gusto the social aspect of her job and has a voice that can be heard from some distance.
Ryan Ghee – Editor
As the editor of the Future Travel Experience business unit, Ryan is charged with producing and managing the editorial content for the Future Travel Experience publications. A holder of a BA (Hons) degree in Multi-Media Journalism, he is also assistant editor on PPS Publications’ vast portfolio of other titles, which includes ACI EUROPE Airport Business, AOA Airport Operator and anna.aero.
Ross Falconer – Managing Editor
Ross has worked at PPS Publications for over 10 years, where he is editor of a number of titles, including ACI EUROPE Airport Business, AOA Airport Operator and the TFWA Dailies. Having covered the disCUSS and Check-In events prior to their evolution into Future Travel Experience, he is now also a key member of the Future Travel Experience editorial team.
Lynsey Giddings – Conference Director
Lynsey has been with PPS Publications for almost five years, managing the ACI EUROPE conferences. With more than 8 years experience in the events sector, she has worked on a wide range of events from charity events for 10,000+ participants in central London, organising conferences and awards ceremonies for the media industry, to organising networking events for the government. Lynsey read Psychology at Sussex University and with a love of travel, enjoys spending her free time escaping rainy days in the UK for sunnier climates.
Andrea Bevan – Conference Executive
Andrea lives the closest to the PPS offices (under a mile) yet she still drives in every day. Before joining PPS she worked for Swarovski, and no doubt assumed that the world of publishing and events would be just as glamorous, but she soon found otherwise. Despite working in aviation she is absolutely terrified of flying, although she is slowly improving! In her spare time she enjoys shopping, eating, drinking and Bruce Willis films.
Graham Alexander – Conference Executive
Graham has been with PPS for just over year and is now fairly confident of his ability to handle the tea round. His pastime of producing theatre has come in handy when organising conferences, whilst his Physics degree has yet to come in direct use (he does still manage to keep in touch with his inner nerd from time to time). He enjoys new experiences, even if it’s just ordering the weirdest thing on the menu.
Keith Bateup – e-commerce & Web Development Manager
Keith’s interest in web development started many years before Web 2.0, back when the only internet browser available was Netscape Navigator. Since then his passion has developed into a highly successful career helping business exploit the benefits of e-commerce. In his spare time he plays guitar (poorly) and enjoys watching his football team, Crystal Palace, lose most weeks.
Nicholas Reffitt – Web Developer
Nick has a thriving interest in all things web-related. He began designing websites at the young age of 12, and got to grips with web programming at 13. He was previously a freelance web designer throughout his full time education, focusing on front-end development and user interface design. When Nick isn’t knee-deep in books and blogs, he enjoys swimming, golf, and watching the rugby.
Sheng Pang – Online Marketing Executive
Sheng’s role is to drive the readership of our portfolio of websites to ensure that our substantial databases of other important people are utterly brilliant, and to generally strive to make sure that our websites are read by as many good people as possible. Raised in Guangzhou in China’s booming Pearl River Delta, Sheng came to the UK in 2006 to take a master’s degree in e-Commerce Management from the University of Warwick. After graduation, Sheng worked as an online marketing specialist in the internet retail industry before bringing his considerable cyber skills to PPS. Recently married, the Shengs spend most of their weekends exploring what he describes as: “the good-old English countryside.”
Richard Jende – Head Designer
Richard joined PPS over 7 years ago and works on all things design within the company. Originally a designer working primarily in print, he has now embraced the digital age and loves experimenting with design in new media such as video and web animation. When his nose isn’t to the grindstone, he likes nothing more than to play drums for the rock band The Glass Room.
Victoria Wilkinson – Graphic Design
Prior to PPS Victoria worked for Disney Cruise Line as their onboard Graphic Designer, sailing the Caribbean seas and occasionally working on daily newsletters. The terrible weather and lifestyle over there motivated her to return to the UK and pursue a real-life job. Her love of travel brought her to PPS where she could combine her passion for magazine design with exciting travel destinations. She is also an RYA Day Skipper, PADI Divemaster and CPSC Lifeboat Commander!
