Redefining the end-to-end passenger experience | Independent news and events


7-8 NOVEMBER 2017
Platinum Sponsors panasonic
Platinum Sponsors panasonic
Platinum Sponsors Rockwell Collins
PLATINUM SPONSOR Rimowa Electronic Tag
Bronze Sponsor digEcor

Future Travel Experience
Asia EXPO 2017

FTE Asia EXPO 2017, delivered with the support of headline partners Changi Airport Group (CAG) and the Airline Passenger Experience Association (APEX), is Asia’s biggest free to attend passenger experience and business performance expo, with an expected attendance of 2,500+. The event will provide an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

Asia is the region with the fastest rate of growth and undoubtedly deserves a major trade show in its own right. FTE’s seventh event in Asia will build upon the momentum created through our co-location with APEX EXPO and Aircraft Interiors EXPO Asia in 2016. This industry-leading annual event will offer a unique and dynamic forum, including a major free to attend expo, two complimentary high-level conferences, extensive networking, the FTE Asia Awards ceremony and opportunities to collaborate to help shape the future of the sector.

Speakers already confirmed include:

Max Coppin

Partner Development Manager,

Avi Golan

Chief Digital Officer,
Air New Zealand

Eash Sundaram

EVP Innovation & CIO, JetBlue Airways & Chair
JetBlue Technology Ventures

Steven Greenway

Deputy Chief Executive Officer,
U-FLY Alliance

Narendra Mansukhani

Head of Guest Experience
Jet Airways

Ms Poh Li San

VP, T4 Programme Management Office
Changi Airport Group (CAG)


The free to attend FTE Asia EXPO 2017 will host the most progressive suppliers from across the region as well as the best from around the world, who will come together to showcase their latest airline- and airport-focused products and services. The expo will include dedicated ‘On the Ground’ and ‘Up in the Air’ zones to cater to attendees’ different areas of interest.


Free to attend

Confirmed FTE Asia exhibitors include:

Access IS
Bluebox Aviation Systems
Daifuku BCS
DDC (Data Device Corporation)
International Air Transport Association (IATA)
ICM Airport Technics
Rimowa Electronic Tag
Rockwell Collins
Simpleway Europe

What else is happening in 2017?

Free to attend conference

Premium education, focusing on innovation, customer experience, ancillary revenue and loyalty

Find out more about the conferences

Social & Networking

Unforgettable networking events in the heart of Singapore

View the networking programme

FTE Asia Awards

Recognising Asia-Pacific’s most customer-focused airlines and airports

View the networking programme

Register to attend

Register to attend FTE Asia EXPO 2017

Register for your FREE pass

Travel & Accommodation

Perfect Location

Marina Bay Sands, 7-8 November, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

Learn more about Singapore

Why attend FTE Asia EXPO 2017?

Read what others are saying about FTE Asia EXPO...

"FTE Asia EXPO was a great exhibition and conference. It was very interesting to meet with industry leaders and exchange thoughts on the future travel trends"

Adam Symalla, Head of Guest Experience - Midfield Terminal, Etihad Airways

“FTE is an excellent platform to learn the latest initiatives & thoughts of different aviation stakeholders, I’ve learned a lot from FTE Asia Expo2016"

Joanne Ma, Assistant General Manager, Terminal 1, Airport Authority Hong Kong

“FTE Asia is an excellent platform for not just idea sharing, but meeting people you don't normally get the chance to deal with, such as Google and Microsoft.”

Jose Oller, VP Airport and Operations Control, Peach

“FTE brings together the key stakeholders involved in delivering an exceptional experience for the customer – the carriers, the airport owners, the vendors, IATA – all of the critical stakeholders are represented in one room, and everybody has a very clear focus on the industry's end game. The unique twist here is particular focus on the future of travel, the opportunities that it presents, where the growth is taking place, and how can we, as an industry, continue that growth.”

Emi Spanakis, Director – Customer Experience, oneworld Alliance

“The variety across the event is amazing. Among the exhibitors we have been presented with every sort of new gadget designed to enhance the passenger experience, and the panel sessions have sparked some very interesting discussions.”

H. K. Ng, Assistant Manager IT Operations, Hong Kong International Airport

“I'm always looking for events where a good quality and variety of exhibitors meets an excellent conference agenda, and that's exactly what you have at FTE. There are some really interesting topics covered at these events too – so far discussions about the value of self-service have been particularly good.”

John Newn, VP Res/Distributions, Royal Brunei Airlines

“Firstly, it's a very broad conference, so not only are you getting airlines, but you're also getting airports and suppliers, so from my perspective, it gives me a very large overview of everything that is happening in the industry. I've also gained a real understanding of what other airports and airlines are doing to improve my business, and I've been able to learn from them and also to share with them ideas that can improve the passenger experience across the board, so it's definitely a great forum for discussion.”

Tarik Kiki, Manager Ground Product, Jetstar

“I've met a lot of people and made a lot of new contacts – because of course one of the key reasons people attend FTE is for the incredible networking that you get here. There has been a great variety of vendors on show, and I definitely learned a lot from the speakers – a lot of them really struck a chord.”

David Blackwell, Executive General Manager Customer Service, Adelaide Airport

“It is very good because it attracts and joins together so many manufacturers, airlines and airports. You have established a platform for all of the airline industry to share information and share experiences, and that's very impressive I think. I have certainly learned a lot from the conference, and it is very good to see the new knowledge and information, as well as the new technologies, brought from around the world to here in Asia. It will prove very helpful to us in improving our own product.”

Meng Yang, Manager Simplifying the Business, Air China

“We get to hear from important players in the industry – the airports, the airlines and the authorities – on their views and expectations for the future of travel, and it ensures that all of us are moving in the right direction. There are a lot of key benefits to attending this event, and it is unique in that it brings people together to share their ideas and what they see in the future of our industry.”

Yuh Khee Leong, Vice President Technology, Changi Airport Group

“Following the incredibly successful co-location of APEX EXPO, Aircraft Interiors Asia Expo, and FTE Asia EXPO in Singapore last year, APEX is delighted to be a Headline Partner to FTE Asia EXPO 2017 this November. Asia is the fastest growing travel region in the world, and FTE Asia EXPO is now a definitive regional trade show for APEX members to engage, network and learn with Asian airlines and their partners going forward. We look forward to working with FTE to stage an event that delivers real value to attendees.”

Joe Leader, CEO, Airline Passenger Experience Association (APEX)

“Changi Airport Group is pleased to support FTE Asia EXPO 2017 as Headline Partner, to bring together like-minded industry experts to share the latest trends and technologies and find solutions to enhance the travel experience of passengers worldwide.”

Tan Lye Teck, Executive Vice President, Airport Management, Changi Airport Group

Vital Event Information

Future Travel Experience Asia EXPO 2017 is Asia’s biggest free to attend passenger experience expo, providing an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

Future Travel Experience Asia EXPO 2017
- November 2017
Marina Bay Sands, Singapore

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