Future Travel Experience Asia 2014

Sama-Sama Hotel KLIA, Kuala Lumpur, 1-3 December 2014

FTE Asia 2014 - Transforming tomorrow’s customer journey in Asia

We are delighted to confirm that the fourth Future Travel Experience Asia event (and our 15th globally) will return to where our Asia journey began back in 2010 – Kuala Lumpur.

We return to KL to coincide with ‘Visit Malaysia Year 2014’ and to help commemorate the opening of Malaysia’s Next Generation Hub, klia2, the world’s largest purpose-built terminal dedicated to low-cost carriers, which opened in May.

Hosted by Malaysia Airports, the goal of FTE Asia 2014 is to stage another exciting conference, exhibition and social programme developed for travel industry stakeholders across the Asia-Pacific region and beyond. FTE Asia 2014 will help airlines, airports, handlers, cruise operators, government agencies, rail authorities, destination partners and industry providers make the best possible decisions to improve the end-to-end customer journey with particular emphasis on streamlining airport processes, and providing more comfort and personalisation during the in-flight experience.

FTE Asia 2014 will also be the first of our regional FTE events to have two parallel conference streams running simultaneously covering the latest passenger-focused efforts both ‘On the Ground’ and ‘Up in the Air’.

We aim to provide real inspiration on innovative new approaches in this field, and uniquely create dialogue between all stakeholders through this dynamic forum.

We will deliver a memorable learning and networking experience to the expected 400+ senior travel sector executives from around the world attending the show through a unique event programme consisting of workshops, symposiums, two conference streams (FTE ‘On the Ground’ and FTE ‘Up in the Air’), exclusive announcements and launches, keynote speakers, exhibition, social events and klia2 tours.

Outstanding Speakers Announced for FTE Asia 2014


FTE Asia Exhibition


See exclusive product launches at FTE Asia 2014

Air traffic in the Asia-Pacific region is growing at a phenomenal rate, which is why viewing demonstrations of the latest technologies and services relating to passenger experience enhancement is a key requirement to understanding the latest developments in this subject area. FTE Asia will have a large vendor exhibition showcasing the latest systems and components on the market and will have dedicated exhibition areas for both 'On the Ground' and 'Up in the Air' solutions.

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New for 2014 – Move between two parallel conference streams covering 'On the Ground' and 'Up in the Air'

This year's meeting will break new ground by introducing a new 'Up in the Air' conference stream, which will run parallel to our traditional 'On the Ground' conference stream, and will solely tackle improving the passenger experience onboard.

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FTE Asia Conference
Learn all about klia2

Airport Tour

Learn all about klia2

Klia2 is Malaysia's Next Generation Hub and will enable seamless connectivity for both local and international low-cost and full-service carriers. Built to cater for the huge growth in travel across Asia, it is the largest low-cost airline facility ever built and has been designed to handle 45 million passengers a year. Upon its opening in May 2014, klia2 replaced the existing Low Cost Carrier Terminal (LCCT) at KLIA.

Malaysia Airports will facilitate guided tours of this incredible new facility so FTE Asia 2014 delegates can understand the decision-making behind how the terminal came to fruition and how it will provide a truly unique passenger experience.

Read the report on FTE Asia 2013

Read the report on FTE Asia 2013

"Advanced collaboration to create a seamless passenger experience"

The 3rd FTE Asia event took place from 7-9 May, 2013 at the AsiaWorld-Expo, Hong Kong, attracting in excess of 300 delegates keen to share and discuss the latest innovations in an array of fields.

» View part 1 of the FTE Asia 2013 report

» View part 2 of the FTE Asia 2013 report

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Venue & Accommodation


Sama-Sama Hotel KLIA, Kuala Lumpur, Malaysia

FTE Asia 2014 will take place at the Sama-Sama Hotel KLIA, a state-of-the-art, award-winning hotel and venue adjacent to Kuala Lumpur International Airport's main terminal building, which is connected via a Skybridge.

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