Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Passengers departing from MIA can now deposit their bags quicker and easier than ever before
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Hawaiian Airlines passengers at Honolulu Airport can now self-check and weigh their own baggage when they print their boarding passes
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Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage. Read full article »
To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.
Air New Zealand has installed new fast track kiosks at Sydney Airport, allowing select international passengers to print their own bag tags along with their boarding pass. Read full article »
A self-service bag drop trial has commenced at Heathrow Airport’s Terminal 3, allowing passengers to tag and check-in their own bags without assistance from an agent. Read full article »