JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.
British Airways has started trials of a hi-tech blanket, which through the use of neuro-sensors changes colour to reflect passengers’ moods while onboard.
JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
British Airways is retrofitting 95 of its short-haul aircraft with new seats and a refreshed cabin design, starting immediately with its Airbus A320s.
FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
LOT Polish Airlines has introduced a new Economy Plus product, added a lower cost Economy Simple option, and upgraded its Business Class service.
FTE takes a look at the benefits of leveraging Big Data for airlines, and explores how the likes of Delta, Boxever and GuestLogix think it can improve the passenger experience.
The first two-class A330 has been added to the Philippine Airlines fleet, and it includes flat-bed seats, wireless IFE and Wi-Fi connectivity.
FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
Etihad Airways has launched the first ever three-room onboard apartment, and unveiled major cabin upgrades across all classes of its A380s and B787s.