Terms of use

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Future Travel Experience’s relationship with you in relation to this website.

The term “Future Travel Experience” or “FutureTravelExperience.com” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

These Terms and Conditions form a legally binding contract between you and Future Travel Experience Ltd.

Contact Details

Future Travel Experience Ltd
PO Box 193
Edenbridge
TN8 9ED
UK

Email: click here

Company Registration Number: 12363316

VAT Registration Number: GB329293971

Pricing and descriptions

Prices for attendance to the conference are stated on the secure payment form that you complete.

The price that you pay will be confirmed with you prior to taking payment, this will be confirmed by email upon successful completion of a booking. If you choose to make a payment by bank transfer, payment must reach us within 14 days of making a booking, or prior to the event.

Some goods will be available to collect on the first day of the show. This will be detailed by email prior to the event.

Order errors and cancellations

All places are subject to availability.

These Terms and Conditions do not affect your statutory rights.

Privacy Policy

For a full outline of how Future Travel Experience (FTE) uses your data, please refer to our full privacy policy:

We may disclose your personal data to others in the following ways:

  • Any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries).
  • Insurers and/or professional advisers
  • Payment services providers
  • Email services providers
  • Third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services
  • (When in reference to our events) Relevant exhibitors and sponsors relating to your areas of interest, to communicate with you regarding this event and their services.

By accepting these terms and conditions you are are acknowledging that you have read and understood our privacy policy.

Cancellation policy for event bookings

We must receive all cancellations in writing prior to the event. The following information indicates the timescale and monies for the following cancellation period:

FTE Aviation & Robotics Summit, 14 – 16 May 2024, Pittsburgh

  • Prior to Friday 16 February 2024 – full refund/no payment due
  • Post Friday 16 February 2024 – no refund/full payment due (Substitutions can be made in writing up to seven days prior to the event.)

FTE EMEA and FTE Ancillary & Retailing, 11 – 13 June 2024, Dublin

  • Prior to Friday 3 May 2024 – full refund/no payment due
  • Post Friday 3 May 2024 – no refund/full payment due (Substitutions can be made in writing up to seven days prior to the event.)

FTE Global, 28-30 October 2024, Los Angeles

  • Prior to Wednesday 3 July 2024 – full refund/no payment due.
  • Post Wednesday 3 July 2024 – no refund/full payment due (Substitutions can be made in writing up to seven days prior to the event.)

FTE APEX Asia, 19-20 November 2024, Singapore

  • Prior to Friday 18 October 2024 – full refund/no payment due
  • Post Friday 18 October 2024 – no refund/full payment due (Substitutions can be made in writing up to seven days prior to the event.)

 

FTE Webinars & FTE Virtual Events

There is a 100% cancellation fee applicable to all registrations for our FTE webinar & FTE Virtual Events. Should you be unable to participate in the event, we will happily complete a name change to allow for a colleague to attend in your place.

Methods of Payment

Bank transfer / Cheque payments must reach us within 14 days of making a booking, or prior to the event.

You can make a secure payment by credit card using our Secure Server.

You can pay using the following credit cards:

  • VISA
  • VISA Debit/Delta
  • Mastercard
  • American Express

Please note, if you are paying by credit card a 2.5% handling fee will apply.

  • Bank Transfer / Cheque *

* Not available on FTE Webinar & FTE Virtual Event registrations

Security

All of the credit card information sent to Future Travel Experience Ltd travels through a Secure Socket Layer (SSL) which encrypts your information to keep it secure.

Complaints

It is in our interest to resolve any complaints as soon as they occur.

We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress during the complaints procedure.

If you have a complaint, please do not hesitate to contact us via email here

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • You need to be at least 18 years old to be a customer.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.