Virgin Galactic Commercial Director Stephen Attenborough discusses the passenger experience onboard SpaceShipTwo and how the company aims to take long-haul travel above the Earth’s atmosphere. Read full article »
FTE attended the IATA World Passenger Symposium, where distribution, the customer experience and the Checkpoint of the Future were on the agenda.
Turkish Airlines has opened the new Istanbul Arrivals Lounge at Istanbul Ataturk Airport, providing a dedicated facility for passengers to refresh after their flight. Read full article »
Friends and family can now wish passengers a personalised goodbye, as Brisbane Airport becomes the first in Australia to allow visitors to publicly share SMS messages on its digital LED screens. Read full article »
Scientifically engineered, around the clock sleeping suites have been introduced at Dallas/Fort Worth Airport. The high-tech Minute Suites are part of DFW’s $2.3 billion Terminal Renewal and Improvement Program to redefine the global gateway as the ultimate in first class. Read full article »
Travellers at Scotland’s busiest airport can now check in their bags in just 30 seconds with the launch of its latest state-of-the-art facility, the UK’s first multi-airline bag drop. Read full article »
Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.
SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations. Read full article »
Southwest Airlines has unveiled plans for a new $156 million terminal at Houston Hobby International Airport.