Articles Tagged: “Facilities”

Apps, Retrofitting, Facilities

Lyon-Saint Exupéry aiming to prove that regional airports can set the passenger experience benchmark

United to offer workstations, power outlets and free Wi-Fi at SFO

How to improve and differentiate your airport experience

Features // Jan 2014 // No Comments

How to improve and differentiate your passenger experience

Finavia’s Johanna Metsälä and Sea-Tac Airport’s Tami Kuiken explain how creating a unique airport experience has resulted in an increase in passenger satisfaction.

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Virgin Galactic: “We want to take commercial air travel above the atmosphere”

Cabin Design, Features // Dec 2013 // 3 Comments

Virgin Galactic: “We want to take long-haul air travel above the atmosphere”

Virgin Galactic Commercial Director Stephen Attenborough discusses the passenger experience onboard SpaceShipTwo and how the company aims to take long-haul travel above the Earth’s atmosphere.  Read full article »


FTE at the IATA WPS: The future airport experience, NDC and data exchange challenges

Turkish Airlines opens luxury arrivals lounge at Ataturk Airport

Lounges, Gates & Boarding // Sep 2013 // No Comments

Turkish Airlines opens luxury arrivals lounge at Ataturk Airport

Turkish Airlines has opened the new Istanbul Arrivals Lounge at Istanbul Ataturk Airport, providing a dedicated facility for passengers to refresh after their flight.  Read full article »


Brisbane Airport personalises passenger experience with SMS sharing screens

Mobile & Wearable Technology // Jun 2013 // No Comments

Brisbane Airport personalises passenger experience with SMS sharing screens

Friends and family can now wish passengers a personalised goodbye, as Brisbane Airport becomes the first in Australia to allow visitors to publicly share SMS messages on its digital LED screens. Read full article »


Tired travellers can take time out with new ‘nap centres’ at Dallas/Fort Worth Airport

Lounges, Gates & Boarding // Jun 2013 // No Comments

Tired travellers can take time out with new ‘nap centres’ at Dallas/Fort Worth Airport

Scientifically engineered, around the clock sleeping suites have been introduced at Dallas/Fort Worth Airport. The high-tech Minute Suites are part of DFW’s $2.3 billion Terminal Renewal and Improvement Program to redefine the global gateway as the ultimate in first class. Read full article »


UK’s first common use bag drop saves passengers time at Edinburgh Airport

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