As Q1 2015 comes to an end, FTE explores how crew empowerment, cabin ambience and non-premium investments are impacting the passenger experience. Read full article »
GuestLogix has announced that its Transaction Processing Engine will enable the acceptance of onboard payment by Bitcoin and other virtual currencies. Read full article »
Next month, Dutch low-cost carrier Transavia will introduce the tablet-based Connected Crew solution and install an AirFi Box on each of its aircraft.
Singapore Airlines has teamed up with TCS to introduce a mobile solution, which will offer benefits in terms of efficiency and passenger experience.
Aer Lingus’ Guest Engagement Manager, Marc Giles, reveals all about the airline’s new service standards and how they will improve the in-flight experience.
Etihad Airways has put 13 crew members through a specially tailored training course with The Savoy Hotel as part of their preparations to become ‘flying butlers’.
FTE looks at how Spring Airlines and Iberia have already made use of Google Glass in-flight, and speaks to Vuzix and SITA about how airlines can make the most of wearable tech.
JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.
Chinese low-cost carrier Spring Airlines has become the first airline to equip its flight attendants with Google Glass to help improve onboard customer service.
Delta Air Lines cabin crew will be equipped with Nokia Lumia 1520 phablets, which will replace the smaller Lumia 820 devices currently used onboard.